Pie Insurance - Contracts

Role Description Pie Insurance is seeking a contract Salesforce System Administrator based in Brazil to join our agile Business Systems team. This individual will be a key technical contributor working within our Salesforce ecosystem, helping design, build, and maintain functionality that supports both pre-sales and post-sales operations — spanning marketing and campaign management through business development and policy writing to customer service, claims, and underwriting support. This is not a passive ticket-filling role. We need someone who can translate ambiguous business needs into well-structured system configurations — operating intelligently, thinking critically about how changes ripple across our platform, and communicating clearly with both technical and non-technical stakeholders. You are the translator between what the business is asking for and how it gets built. Salesforce is the core platform, and deep expertise there is non-negotiable. Familiarity with adjacent systems (such as financial or billing platforms) is a plus, but we expect Salesforce knowledge to be your foundation — you will have the opportunity to learn the rest of our ecosystem over time. Qualifications - 4+ years of hands-on Salesforce administration experience, including Sales Cloud and Service Cloud - Salesforce Certified Administrator (ADM201) - Strong written and verbal English communication skills; role requires regular cross-functional collaboration with U.S.-based stakeholders - Proven ability to work independently in a remote-first environment and operate effectively with ambiguity Requirements - Demonstrated ability to translate business requirements into Salesforce configurations — not just execute tickets, but articulate why one design or delivery approach is better than another Preferred - Advanced Admin (ADM211) or Platform App Builder certification — either will significantly strengthen your candidacy - Experience working with or alongside integrated platforms (billing, ERP, or financial systems) - Background in consulting or agency work (e.g., Big Four, boutique Salesforce partners) - Exposure to both pre-sales (marketing, campaigns, pipeline) and post-sales (service, support, operations) Salesforce use cases Benefits - This is a contract role. - The position is fully remote and based in Brazil. - Candidates must be authorized to work as contractors in Brazil.

Role Description Pie is seeking an experienced Senior People Partner on an independent contractor basis to serve as a trusted advisor to business leaders and drive people strategies that enable leaders and their teams to achieve high-impact goals. This is a contract (1099) engagement. The contractor will operate independently, bringing their own tools, methods, and professional judgment to bear on defined deliverables and project scopes. The engagement structure — hourly, project-based, or retainer — will be defined in the Statement of Work. The Senior People Partner contractor will work closely with the Chief People Officer and People & Talent team, supporting business leaders (primarily Managers and Directors) across assigned functional areas. Scope, deliverables, and engagement duration will be outlined in the applicable Statement of Work. Scope of Work - Strategic Business Partnership: - Translate defined business priorities into actionable people strategies that support culture, team performance, and business outcomes within assigned client groups. - Partner with managers and directors to assess current-state people needs and provide recommendations on organizational design, talent management, and performance development. - Analyze trends and metrics to identify gaps and develop targeted solutions, programs, or policy recommendations for People team review. - Change Management: - Support planning and execution of organizational changes, including team restructures, leadership transitions, and People & Talent program rollouts. - Develop change communication plans and adoption support materials for defined initiatives within assigned client groups. - Employee Relations & Compliance Consultation: - Advise on team member relations matters including performance management, conflict resolution, and employee development — in coordination with the internal People team. - Provide guidance on employment law considerations and HR best practices; flag risk areas for internal review and resolution. - Support management and documentation of common-to-moderately complex team member relations issues under the direction of the CPO. - Talent Development & Performance Enablement: - Partner with leaders to identify skill gaps and recommend development approaches; support delivery of targeted training or enablement initiatives as scoped. - Provide advisory support on performance management processes, helping leaders drive development, engagement, and results. - Use data and available tools to develop recommendations that empower leaders in performance management, team culture, and engagement. - Team Member Experience & Engagement: - Support execution of team member engagement strategies in coordination with the People team. - Help leaders interpret engagement data and develop action plans to address identified themes and opportunities. - Provide targeted recommendations for retention within critical roles in assigned client groups. - Systems & Reporting Support: - Utilize Pie’s HR systems (Workday, Greenhouse, Culture Amp, Google Suite, Slack) as needed to complete scoped deliverables. - Leverage data and reporting to support program delivery and provide analysis within the defined scope of work. Qualifications - 12+ years of HR experience, related business industry experience, or leading teams with HR-related functions, or a combination of related experience/education. - 6+ years of experience in an HR Business Partner or People Partner role or equivalent, supporting managers and directors. - Demonstrated experience operating as an independent contractor or consultant in an HR/People Partner capacity preferred. - Prior experience supporting one or more of the following: Insurance Underwriting, Claims, Customer Service/Support or Operations; Sales, Marketing, or Business Development; Engineering, Product Development, or Technology. - Proficient in Workday and collaboration tools (Slack, Google Suite). Experience with Greenhouse and Culture Amp preferred. - Knowledge of incentive plan design is a plus. Expected Competencies - Ownership: Takes full accountability for contracted deliverables. Operates independently with a solutions-first mindset. Follows through on commitments, flags blockers proactively, and drives resolution within scope. - Critical Thinking: Uses sound judgment and data to assess situations and develop practical, actionable recommendations. Applies integrative thinking to navigate complexity across multiple stakeholders and competing priorities. - Growth Mindset: Demonstrates curiosity and flexibility. Adapts approach when circumstances change, integrates feedback, and brings continuous improvement thinking to every engagement. - Collaboration & Influence: Builds credible, trust-based relationships quickly with internal leaders and People team partners. Prioritizes solutions that serve organizational goals. Disagrees directly when warranted; commits fully once aligned. - Strategy: Develops scoped people strategies (typically 6–12 month horizon) aligned with defined business objectives. Connects deliverables to broader functional priorities and surfaces risks proactively. - Communication: Communicates clearly and directly in writing and verbally with managers, directors, and People team stakeholders. Adapts style to the audience. Navigates sensitive conversations with directness and care. Minimizes ambiguity in all stakeholder communications. - Execution: Delivers high-quality outputs within defined scope, timeline, and budget. Takes end-to-end ownership of contracted work, identifies obstacles early, and resolves them without hand-holding. Engagement & Compensation This is an hourly independent contractor (1099) engagement. Rate, estimated hours, timeline, and deliverables will be defined in a mutually executed Statement of Work. This engagement does not include employee benefits, equity, paid time off, or other employment-related compensation. The contractor is responsible for their own taxes, insurance, and business expenses unless otherwise specified in the Statement of Work. Location This is a fully remote engagement. Contractors must be based in and legally authorized to work in the United States. Reliable high-speed internet access is required. Additional Information Pie Insurance is an equal opportunity company. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic in our contracting relationships. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy.

Role Description As a Data & Reporting Analyst, you will be a core member of the Revenue Operations & Analytics team. You will partner with stakeholders across sales, marketing, and operations to build scalable analytics solutions that drive smarter, faster, and more informed business decisions. This is a high-impact contract role where the dashboards, pipelines, and insights you build will directly shape how Pie measures growth and drives revenue efficiency. How You'll Do It - Build & Optimize Data Infrastructure: - Write and optimize complex SQL queries in Snowflake (joins, CTEs, window functions, aggregations). - Build and maintain derived tables, data transformations, and analytical datasets. - Understand Snowflake schemas spanning marketing, sales, and policy data; join operational data across systems. - Perform data validation, reconciliation, and quality assurance. - Create Self-Service Analytics: - Build, enhance, and maintain Looker dashboards for Revenue Operations. - Use LookML to model and expose Snowflake tables, define measures, and manage relationships. - Develop and optimize Power BI reports for business stakeholders as needed. - Ensure dashboards are accurate, performant, and aligned with evolving business needs. - Automate & Scale Reporting: - Develop and maintain R scripts to automate recurring reporting and data processing tasks. - Schedule and monitor R jobs (e.g., via Windows Task Scheduler) that query Snowflake, process data, and refresh outputs. - Ingest, transform, and prepare .csv and API-based data feeds for upload to Snowflake. - Automate data delivery to dashboards, spreadsheets, or Looker. - Drive Business Impact: - Partner with stakeholders across Revenue Operations to define KPIs and reporting frameworks. - Support campaign measurement, funnel analysis, and A/B testing when applicable. - Translate analytical findings into clear insights and recommendations for business decisions. - Deliver insights that improve conversion, retention, and operational efficiency. Qualifications - 3+ years of experience in analytics, data engineering, or business intelligence. - Strong SQL proficiency required; experience with Snowflake preferred — candidates with comparable experience in MS SQL Server, Oracle, Postgres, MySQL, or Redshift are encouraged to apply. - Experience with Looker preferred; candidates with comparable experience in Tableau or Power BI are encouraged to apply. - Proficiency in R or Python for data transformation, automation, and ETL tasks. - C1 or C2 English proficiency required for effective communication with US-based stakeholders. - Excellent problem-solving and communication skills, with the ability to translate technical work into actionable insights. - Familiarity with statistical concepts (e.g., regression, confidence intervals) is a plus. - Experience with Salesforce reporting on core objects and relationships is a plus.