Develop and execute social media campaigns while analyzing performance metrics to optimize strategies. Collaborate with internal teams to create engaging content and maintain brand messaging across various social media platforms.

Title: Social Media Specialist Location: Chicago United States Job Description: Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business Segment Overview: Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Position Purpose: The Social Media Manager, North America, is responsible for planning, producing, and delivering social media content across marketing and multiple business areas, with a specific focus on commercial and global self-directed audiences. Output will span planned marketing campaigns, StoneX expert insights, education, and company culture among other categories across top platforms including LinkedIn, X/Twitter, YouTube, TikTok, as well as other strategic outlets. The goal is to deepen engagement with existing followers, attract new audiences, and build broader awareness of the company’s market insight capabilities alongside our business offerings. Responsibilities Primary duties will include: - Adapt and distribute content across platforms with varying formats, styles, and voice requirements, driving engagement toward long-form analysis on company properties. - Manage relationships with global stakeholders along with their evolving needs for distribution, content and insights for strategic decision making. - Support the global social team in maintaining an internal, dynamic content calendar covering reactive, evergreen, and educational content. - Liaise with market analyst and StoneX Media team to publish timely, compelling content that leverages real-time events. - Collaborate with Central Marketing teams—including Content, Design, Video, Studio, Web, SEO—and critical partners such as Compliance and Online Reputation Management to ensure accuracy, brand alignment, and regulatory adherence. - Participate in social media and global content planning meetings with internal stakeholders. - Work with the line manager and department head to define and track KPIs. - Produce performance reports across platforms and apply insights to iterative testing and content optimization. Qualifications To land this role you will need: - 3–5+ years of social media experience. - 2+ years managing social media strategy from ideation through execution and analysis. - Expertise across major social media platforms (X/Twitter, Facebook, Instagram, TikTok, LinkedIn, etc.). - Strong knowledge of social platforms, KPIs, analytics, measurement, and reporting. - Experience managing multiple social media content calendars. - Experience creating content within a highly regulated industry. - Exceptional attention to detail and quality control. - Excellent time management and communication skills. What makes you stand out: - Preferred understanding of commodities and/or financial markets and ability to communicate to beginner through advanced audiences. - Preferred experience working with virtual, global teams. - Preferred personal interest in markets and trading. - Preferred Experience working with content creators. Education / Certification Requirements: - Bachelor’s Degree Working Style: - 4 days per week onsite, 1 day per week remote - Collaborative team player with strong networking, creativity, and problem‑solving abilities. - Must be authorized to work in the United States.

• Structure simple, efficient workflows to streamline the sharing of campaigns. • Monitor and follow up on amplification timelines to ensure consistent delivery. • Implement and track technical accessibility standards, including alt text, subtitles, captions, and color contrast. • Conduct quality control to ensure all published content strictly meets minimum accessibility requirements.

• Monitor user engagement and respond to questions, comments, and messages in a timely, on‑brand manner • Monitor and respond to reviews across platforms such as Trustpilot, Glassdoor, Facebook, Google, Yelp, Reddit, and similar sites • Support social media content creation and execution, including scheduling, boosting, opening project requests, and filming/editing short‑form video content (e.g., Reels, Shorts, TikTok) • Coordinate social media outreach initiatives and manage SWAG distribution in support of engagement efforts • Track, analyze, and report on key performance indicators (KPIs) to measure social media effectiveness • Write and edit social media copy, including posts and audience responses, aligned with brand voice and guidelines • Coordinate with internal and external teams to support content development, campaigns, and execution • Other duties as assigned.