Role Description If you like solving problems and getting things done, this role will give you reps. Young Americans for Liberty is looking for a Technology & Operations Intern to support the systems and processes that keep the organization running. This is not a narrow internship. You will work across technology and operations, helping execute the day-to-day work that allows teams to move faster and focus on higher-impact priorities. If you are comfortable jumping into different types of work, learning quickly, and taking ownership of tasks, this role will give you exposure to how a real operations and tech function runs. The Technology & Operations Intern supports YAL’s Technology Operations and broader Operations teams by handling a wide range of technical and operational tasks. This role is intentionally broad. In a given week, you may: - Work on spreadsheet cleanup - Support triage - Documentation - Research - Vendor follow-ups - Event preparation - Small system updates The value of this role is flexibility and execution. You will work from an evolving task queue rather than a fixed set of responsibilities, supporting whatever work needs to get done. This role is designed to reduce day-to-day execution load so full-time staff can focus on higher-level system and operational priorities. You will report to YAL’s IT Generalist and work directly with members of the Operations team. Location: Austin, TX preferred (remote considered for exceptional candidates) Hours: 15–25 hours per week preferred Term: Semester or summer (flexible; one academic term standard) This is an unpaid volunteer internship. A $2,500 scholarship will be awarded at the end of the internship. Academic credit is supported where applicable. Qualifications - Strong proficiency in Google Sheets (formulas, structure, data cleanup) - General technical comfort and ability to learn new tools quickly - Highly organized with strong attention to detail - Ability to manage a flexible workload and adapt to changing priorities - Strong communication skills and willingness to ask questions - Self-starter mindset with a focus on execution - Professional and discreet when handling internal information - Strongly aligned with Young Americans for Liberty’s mission and principles Nice to have: - Basic scripting experience (Apps Script, JavaScript, or Python) - Exposure to CRM systems or admin tools Requirements - Execute operational and technical tasks - Assist with support tickets, data cleanup, documentation, and research - Perform spreadsheet organization and basic system updates - Help with vendor follow-ups, contract filing, and event preparation - Contribute to a variety of operational tasks across teams - Work from a flexible task queue - Take on a variety of assignments based on current organizational needs - Adapt quickly as priorities shift week to week - Communicate proactively when blocked or unclear on scope - Support project-based work - Assist with documentation, audits, and system organization - Help standardize spreadsheets and workflows - Contribute to small improvements that make systems easier to use - Learn how operations and tech functions work - Participate in weekly check-ins and receive feedback - Gain exposure to internal tools, systems, and workflows - Build familiarity with operational and technical best practices Benefits - Hands-on experience supporting real technology and operations systems - Exposure to how a national organization runs internal processes - Experience working across multiple operational functions - Mentorship and feedback from YAL’s Technology Operations team - Portfolio-worthy work you can use in future roles - A $2,500 scholarship will be awarded at the end of the internship. Academic credit is supported where applicable To Apply Please submit a cover letter explaining your commitment to YAL’s mission of advancing liberty and how your personal philosophy aligns with our principles. In your cover letter, include your availability (hours per week & term) and whether you are seeking academic credit. Additionally, please submit your resume.

• Own full P&L responsibility for the North America studio fleet, including revenue, payroll, expense management, and profitability • Drive comp growth, productivity, and contribution through disciplined performance management and strong operational rhythms • Set and own the operational strategy for all studios, translating company vision into executable programs across the North American studios • Drive top-line revenue and bottom-line profitability across all markets, including membership growth, client retention, package and retail sales, and new studio performance • Establish clear performance expectations, KPIs, and accountability mechanisms across the field organization • Identify risks and opportunities across regions, proactively adjusting strategies to deliver financial targets • Lead, coach, and develop Senior Directors responsible for Directors and Area Managers across all regions • Build a high-performing, engaged, and accountable field leadership structure capable of supporting rapid scale • Scale leadership systems, communication rhythms, and operational routines to support a larger, more diverse team • Ensure consistency in execution, communication, and decision-making across all markets • Design and execute in partnership field leaders with turnaround plans for underperforming markets or studios as needed • Drive operational excellence across the fleet, ensuring every studio delivers a consistent, world-class [solidcore] experience • Continuously refine operational standards and remove friction for studio teams by improving tools, communication, and workflows • Analyze studio performance data — including client retention, team performance, revenue, and client satisfaction — and lead the organization to act decisively on insights • Maintain a relentless focus on customer experience, service standards, and brand integrity • Lead new studio launch strategy, partnering with Real Estate, Development, Construction and marketing to ensure openings are executed to the highest standard and studios ramp quickly • Evaluate studio performance, market dynamics, and organizational needs to inform future growth decisions • Drive multi-year growth plans focused on sales, transaction increases, and long-term value creation • Ensure the field organization is structured and resourced to support a growing fleet • Partner closely with Marketing, Analytics, Finance, People & Culture, Real Estate, and Digital to align studio strategies with company priorities • Serve as a key voice of the studios, bringing field insights into enterprise-level decisions and leadership discussions • Represent studio operations in executive leadership discussions, board updates, and investor conversations as needed • Oversee rollout of major company-wide initiatives, ensuring field teams execute consistently and effectively

Role Description - Oversee order processing, including cancellations and refunds on Rebag and marketplaces. - Troubleshoot problematic orders, shipping delays, and any other related complications and work with cross-functional (customer service, operations, retail) teams to resolve promptly and improve for future experiences. - Perform fraud review on orders flagged in our internal queue with a focus on quick communication to the client. - Review, troubleshoot, and submit any bank chargebacks or Paypal disputes in a timely manner. - Oversee third party marketplace questions and escalations. - Perform daily checks of order statuses within our backend and plug-in. - Assist in various audit requests throughout the calendar year. - Perform and support any other ad-hoc duties as assigned within the Ecommerce Operations scope. Qualifications - 1-2 years of previous experience in ecommerce or a dual ecommerce/customer service role. - Process oriented and high attention to detail, with a strong ability to prioritize tasks. - Strong written and communication skills with ability to clearly present ideas and provide feedback. - Startup minded, positive, and a hands-on attitude. - Ability to multi-task in a fast-paced entrepreneurial environment. - Shopify Plus and Zendesk experience is a plus. - Bachelor’s Degree. - Ability to operate fully remotely and digitally. - Ability to work from home in a professional and rigorous way. - Perfect English in both verbal and written communications. - Long term commitment and willingness to grow with the company. - Your resume must be in English, otherwise it won't be considered. Company Description Rebag, the ultimate destination for buying and selling the most coveted designer handbags, accessories, shoes and apparel, is an e-commerce company reimagining the role of luxury in the second-hand market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Description Die Bikeleasing Gruppe gehört zu den führenden Anbietern moderner Dienstradleasing-Lösungen und verbindet digitale Plattformen, innovative Services und ein stark wachsendes Ökosystem. Wir treiben nachhaltige Mobilität voran – effizient, digital und kundenzentriert. Als (Senior) IT Operations Engineer (gn) spielst Du eine strategisch wichtige Rolle beim stabilen, sicheren und skalierbaren Betrieb unserer Cloud‑Only IT‑Landschaft. Du treibst Standards, Automatisierung und technische Exzellenz voran, gleichzeitig erwartet Dich ein modernes Setup, anspruchsvolle Projekte und die Möglichkeit, die IT‑Zukunft der Gruppe aktiv mitzugestalten. Klingt spannend? Dann freuen wir uns auf Deine Bewerbung! - Du standardisierst und automatisierst zentrale IT‑Operations‑Prozesse in unserer Cloud‑Only Umgebung (u. a. M365, Azure, Intune/UEM). - Planung, Umsetzung und Betrieb komplexer M365-/Azure‑Konfigurationen (z. B. Security, RBAC, MFA, IdP, Access Reviews) gehören zu Deinem täglichen Doing. - Dabei übernimmst Du Incident-, Problem- und Change-Management nach ITIL und bearbeitest Security‑Incidents rund um EDR und M365 Defender. - Komplexe Störungen analysierst Du nachhaltig, findest belastbare Lösungen und sorgst für verständliche Dokumentation und gezielten Wissenstransfer. Qualifications - Du bringst mehrjährige Erfahrung im IT‑Operations‑Umfeld komplexer Systemlandschaften mit. - Microsoft 365 und Azure beherrschst Du sicher – inklusive komplexer Konfigurationen und Security‑Aspekte. - ITIL‑basierte Prozesse, nachhaltige Störungsanalysen und servicestarker Betrieb sind für Dich selbstverständlich. - In der IT‑Security‑Operations (z. B. EDR, Defender, Compliance) fühlst Du Dich zuhause. - Kommunikation, Dokumentation und Wissensvermittlung zählen zu Deinen größten Stärken. - Du punktest idealerweise mit Automatisierungs‑Skills (Scripting, Workflows, M365‑Automation) oder ersten Erfahrungen mit KI‑gestützten Tools. - Erfahrungen in Cloud‑Only‑Modellen, Netzwerk‑Basics, DR/BC runden Dein Profil ab. - Du verfügst über verhandlungssichere Deutsch- (C1) und fließende Englischkenntnisse (B2). Benefits - Du bist Teil des Wachstums, kannst viel vorantreiben und aktiv mitgestalten – gemeinsam schaffen wir eine starke Karriereperspektive. - Zurück ins Office? Nicht bei uns! Dich erwartet maximale Flexibilität dank modernem Gleitzeitmodell und unserer Workation Policy. - Wir leben echtes Sparring: offene Kommunikation, ehrliches Feedback und Zusammenarbeit auf Augenhöhe. - Über Probonio erhältst Du monatlich einen 50 € Gutschein Deiner Wahl – plus 60 € zu Deinem Geburtstag. - Neben starken Versicherungsbedingungen für Deine betriebliche Altersvorsorge erhältst Du vermögenswirksame Leistungen. - Und selbstverständlich kannst Du bis zu zwei Fahrräder oder Pedelecs über uns als Arbeitgeber leasen. - Wir sehen Vielfalt als Bereicherung für unser Team. Darum freuen wir uns über alle Bewerbungen und möchten besonders Menschen mit Behinderung oder anderen Herausforderungen dazu ermutigen, sich bei uns zu bewerben. Company Description Als Dienstrad-Anbieter fördert der Bikeleasing-Service nachhaltige und sozial gerechte Mobilität und ist damit seit 2015 auf steilem Erfolgskurs. Als Arbeitgeber beschäftigen wir mittlerweile rund 430 Mitarbeiter:innen – vor Ort an unseren drei Standorten (Uslar, Vellmar, Innsbruck) ebenso wie remote im Homeoffice. - Wir setzen auf faire Arbeitsbedingungen, abwechslungsreiche Aufgaben und Entwicklungsperspektiven sowie ein familienfreundliches Arbeitsumfeld, das beste Voraussetzungen für die Vereinbarkeit von Arbeit und Privatleben bietet. - Als Team verbindet uns das Engagement für nachhaltige Mobilität und ein Miteinander, das von Wertschätzung und Toleranz geprägt ist.