Executive Assistant/Operations Support

Location

Worldwide

Posted

41 days ago

Salary

$750 / month

Seniority

Mid Level

No structured requirement data.

Job Description

Executive Assistant/Operations Support

Coconut

Role Description We’re currently looking for top talent to fill the role below: - Role: Executive Assistant/Operations Support - Monthly Rate: $750 - Availability: Part-time 20 hours/week - Time Zone: 10 AM Pacific time To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form. What to Prepare: - English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check. - Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️ - 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. Experience Needed: Responsibilities: - Capture leads from all channels and enter them into Stageforce/CRM so no leads are lost. - Organize and categorize inbound leads inside the CRM. - Respond to new leads quickly, ideally same day or next day, to keep them warm in a fast-moving real estate environment. - Call or follow up with leads after form submissions to gather missing details and make the first point of contact. - Qualify and filter leads so Dani only spends time on stronger-fit prospects. - Create soft proposals in Canva using Dani’s existing template and criteria. - Send proposals and manage follow-up communication after proposals go out. - Track accepted proposals and support next steps once clients sign and pay. - Handle contract renewal outreach for staged homes coming up on end dates, including checking whether to send an extension invoice or schedule destaging pickup. - Support basic invoicing and admin follow-up tied to signed projects and renewals. - Potentially assist with a landing page connected to Shopify for the future Elevated Home product line, depending on complexity. Good to have: - Stageforce experience, though not required. - Basic invoicing experience. - Comfort pulling reports / basic data handling. - AI tool familiarity, including Claude. - Ability to help with light landing page / Shopify setup. - Natural communication skills on calls; should not sound overly salesy. Requirements - Strong customer service aligned with a luxury brand experience. - CRM experience. - Some sales administration experience. Industry/Tools Experience - Stageforce - Canva - Outlook - QuickBooks - eSignly - Shopify Benefits - Competitive Salary – We recognize your skills and experience with a great compensation package. - 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? - Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! - US Holidays Off – Enjoy 12 paid US holidays throughout the year. - Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. - Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. - Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind. - Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. - Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! - Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! - Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people. Some benefits may vary. Full details will be provided during the onboarding process.

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