Role Description We are seeking an experienced Test Program Manager to lead and oversee enterprise testing efforts across the US, UK, and Canada for multiple Oracle Fusion programs. This role is responsible for test strategy, execution oversight, vendor management, and stakeholder communication across large-scale financial and business initiatives. Key Responsibilities - Own and manage the end-to-end testing lifecycle for Oracle Fusion Central, Fusion Local (HSB), and Quarter in Arrears programs - Develop and maintain test strategies, test plans, and testing documentation, with a strong focus on Fusion Local - Oversee and coordinate third-party testing resources, including HSB and Protiviti - Partner with business track leads and SMEs to ensure all business and regulatory requirements are fully tested - Track testing progress, defects, risks, and dependencies across regions - Provide clear status updates and escalations to the Program Manager and senior stakeholders Qualifications - 8+ years in testing, QA leadership, or test program management - Experience leading testing for Oracle Fusion / Oracle ERP programs - Strong understanding of financial or enterprise business processes - Proven experience managing vendors or external testing partners - Excellent stakeholder communication and executive-level reporting skills Nice to Have - Multi-region or global program experience - Finance, accounting, or regulatory program exposure Rate 1099 $70/hr

Role Description - This role is 25% travel and is remote when not traveling. - Analyze and report on data gathered and provide regular reporting as requested. - Build, maintain and analyze schedules and budgets. - Generate status reports, schedules, critical path analysis, and optimize schedules. - Provide technical writing, editing and communications as requested. - Use simulation modeling and operational analysis to facilitate successful E-IDS decision-making and provide a basis on which to measure those decisions once implemented. - Present schedule and budget considerations in a manner that facilitates management decision making. - Review and contribute to analyses as requested to assess and inform decisions aimed at strengthening the feasibility and impacts of implementation planning. - Facilitate communications with stakeholders, such as National Air Traffic Controllers Association (NATCA), subject matter experts (SMEs), and other user groups. - Provide schedule input for TFDM implementation strategy and planning. This effort will focus on, but is not limited to, maintaining a comprehensive plan for implementation activities. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

• Develop and implement integrated facilities management strategies that align with the customer's business objectives based on your regular conversations with them • Manage and lead a team of facilities professionals, including training, development, and performance evaluation. • Ensure high levels of customer satisfaction through proactive and clear communication with the customer points of contact. • Oversee your teams daily work in the customers repair and maintenance work order management, ensuring they are compliant with the customers Standard Operating Procedures. • Partnering with our Provider Development Manager assigned to your customer, you will work together to communicate the customers needs and opportunities for improvement to continuously improve quality service delivery from our network of providers • Lead customer-initiated projects from planning through execution, ensuring they are completed on time, within scope and clearly communicated with the customer in weekly meetings. • Identify and mitigate risks related to customer health, ensuring any risk to the customers relationship with ServiceChannel is identified and documented immediately with countermeasures • Proactively develop and present regular analytics reports on the customers location portfolio performance, including key metrics and improvement recommendations.

• Own the operating framework for warranty and service quality, ensuring it supports a high-quality customer journey. • Establish warranty policies and service quality standards that protect the customer from defects and non-conformances. • Drive alignment across service, engineering, and supply chain to ensure quality issues are resolved holistically. • Lead warranty operations and governance, monitoring trends to identify emerging risks to customer satisfaction. • Define and implement service quality standards across field service and commissioning to ensure repair effectiveness and procedural compliance. • Partner with service leadership to improve first-time fix performance and field execution discipline. • Lead the intake and triage of field quality issues, ensuring that customer-impacting failures are prioritized for immediate resolution. • Drive cross-functional root cause investigations and ensure corrective actions are verified and sustained across the fleet. • Establish evidence requirements and failure documentation standards to support sound technical and commercial conclusions. • Partner with Supply Chain to drive supplier accountability for defects, ensuring the customer experience is not compromised by component failures. • Develop and manage chargeback processes tied to supplier-caused failures and warranty events. • Translate warranty and quality insights into actionable improvements for future product designs and supplier selections.