Immunefi logo
Immunefi

Review code. Prevent hacks. Build rep. Get paid.

Community Manager

Community ManagerCommunity ManagerFull TimeRemoteMid LevelTeam 11-50Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Worldwide

Posted

38 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglishWeb3

Job Description

Community Manager

Immunefi

• Serve as the primary point of contact between Immunefi and its community of ethical hackers and platform users. • Manage day-to-day community engagement and handle support queries. • Ensure security researchers have the resources they need to succeed on the platform. • Focus on managing Immunefi's presence on Discord, handling Zendesk support tickets, and keeping the community informed and engaged.

Job Requirements

  • 1-2 years of proven experience managing online communities in the crypto/Web3 space.
  • Hands-on experience with Discord community management, moderation, and tooling.
  • Experience managing support queues, ideally with Zendesk or a similar ticketing platform.
  • Strong written and verbal communication skills, with the ability to simplify complex concepts.
  • Proactive mindset with excellent organizational skills and ability to prioritize effectively.
  • Familiarity with analytics tools such as Looker Studio or equivalent.

Benefits

  • 100% remote-first work environment, flexible schedule
  • Autonomous work environment with trusting, smart, reliable team members
  • An opportunity to be building an early-stage company in a dynamically evolving market and industry
  • An opportunity to build your own path in the company as we continue to evolve and grow
  • A global market (it’s fun to meet people from all over the world every day!)
  • A chance to make impact and participate in building and securing the ecosystem for smart contracts and the future of money (we’re protecting over $100B in user funds)

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