Quest Diagnostics logo
Quest Diagnostics

A Fortune 500 company cited on the S&P 500 Index, Quest Diagnostics is a healthcare products and services provider offering diagnostic testing to 1-in-3 U.S. adults and half of the

Genetics Coordinator II

Location

Virginia

Posted

38 days ago

Salary

$0 / year

Seniority

Senior

Bachelor Degree

Job Description

Genetics Coordinator II

Quest Diagnostics

Title: Genetics Coordinator II Category Laboratory Location Chantilly, Virginia Job function Operations Job family Laboratory Operations Shift Day Employee type Regular Full-Time Work mode Remote Pay range: $58,656+ per year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Genetic testing and counseling are rapidly advancing areas of medical genetics, requiring extensive knowledge of the principles and practice of all areas of clinical and laboratory genetics as well as genetic counseling. The impact of genetic testing results for patients and their families are often complex and life changing, ranging from childbearing decisions to cancer prevention strategies. The Genetic Coordinator will aid the Genomic Services team and Operations to ensure that clients of Quest Diagnostics receive genetics services, both consultative and laboratory, of the highest quality possible. The Genetic Coordinator will support the Genomic Specialists and Operations staff in the Biochemical Genetics/Maternal Serum Screening, Cytogenetics, Somatic Oncology, and Molecular Genetics Laboratories, including Oncology, Neurology, and Non-invasive Prenatal testing. Under the direction of, or working with a Genomic Services member, they will be responsible for assisting genomic science specialists and liaisons in their roles of providing client service and support for laboratory and commercial operations. Responsibilities: Perform administrative duties of a complex and sensitive nature, including but not limited to: - Be proficient in all Quest applications, processes, tools, and databases needed to perform daily functions. - Obtain information necessary for test code verifications. - Obtain clinical information on specific samples. - Assist with obtaining and summarizing phenotype and family history information on specific samples. - Assist in the creation, curation, and updating of various clinical databases. - Create and maintain disease/gene crosswalk tools for genetic panels. - Perform literature searches and contribute to published abstracts and manuscripts. - Obtain clinical outcome data for targeted assays. - Triaging calls to the genetic counselor team when appropriate. - Coordination of testing for the Family Insight Program. - Coordination of sample approval and submission for family studies. - Functions as liaison with inter- and intra-clinical department members. - Coordination of high touch and high complexity sample testing. - Participation on various committees to create, organize and implement strategies to promote and drive the desired culture throughout the organization. - Function as a resource for problem solving and process improvement for new software applications. - Functions as liaison with various lab acquisitions. - Participate in regular meetings with GCs in various specialties to gain knowledge, monitor efficiency and evaluate work processes and problem resolution. - Independently monitor and oversee inquiries from multiple specialty mailboxes. - Participate in mentoring and educating genetic counseling students rotating through the laboratory. - May assist in recruiting, interviewing, and training new Genomic Coordinator or Genomic Client Service Specialist employees - Performs other related duties as assigned. Qualifications: - BA/BS degree preferred; 2-4 years of experience in customer service - Strong written and verbal communication skills - Working knowledge of PC operation, including Microsoft Office Suite - Proven ability to accomplish tasks both independently and as a member of a team - Proven ability to prioritize and take initiative - Excellent critical thinking skills - Exemplify professionalism consistent with Quest Diagnostics' values, vision and mission - Strong organizational abilities What you'll need to succeed: - A collegial and collaborative nature - High-energy work ethic - Strong verbal and written communication skills - Demonstrated decision making and organizational skills - Proven ability to accomplish tasks both independently and as a member of a team. - Ability to work effectively with the local and national Quest Diagnostics teams - Superb problem-solving skills - Demonstrated accountability for growth and job performance by seeking education opportunities 58610 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Related Job Pages

More Client Services Representative Jobs

Lendbuzz logo

Bankruptcy Coordinator

Lendbuzz

Lendbuzz is a credit and automobile financing platform powered by artificial intelligence (AI). Designed to help people gain fair access to credit, Lendbuzz is powered by machine l

Title: Bankruptcy Coordinator Location: Remote Type: Full-Time Workplace: remote Category: Remarketing Job Description: Remote Operations – Remarketing / Full-Time / Remote At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking. We are seeking a detail-oriented and highly organized Bankruptcy Coordinator to manage the end-to-end legal and administrative processes related to customer bankruptcy filings. In this full-time remote role, you will serve as the primary point of contact between the company, legal counsel, and bankruptcy courts to ensure our interests are protected and all regulatory requirements are met. Key Responsibilities: - Case Management: Monitor and track bankruptcy notifications (Chapter 7, 11, and 13) from initial filing through discharge or dismissal. - Documentation: Prepare and file Proof of Claims (POC), Reaffirmation Agreements, and Motions for Relief in a timely and accurate manner. - Account Maintenance: Update internal systems to restrict collections activity, adjust interest rates, and flag accounts in compliance with the automatic stay. - Communication: Coordinate with outside counsel, bankruptcy trustees, and debtors' attorneys to negotiate payment plans and resolve outstanding issues. - Financial Oversight: Monitor Chapter 13 trustee payments and ensure funds are applied correctly to customer accounts. - Compliance: Maintain up-to-date knowledge of federal and state bankruptcy laws to ensure all actions remain in full legal compliance. Key Requirements: - Experience: Minimum of 2–3 years of experience in bankruptcy processing, legal clerking, or debt recovery. - Legal Knowledge: Strong understanding of U.S. Bankruptcy Code (specifically Chapters 7 and 13). - Technical Skills: Proficiency with bankruptcy software (e.g., PACER, NDC) and standard office suites (Microsoft Excel, Google Workspace). - Communication: Exceptional written and verbal communication skills for professional correspondence with legal entities. - Remote Setup: Ability to work independently in a remote environment with a high degree of self-motivation and a secure home office setup. We believe: Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds. Compassion is a strength. We care about our customers and look to build long-term relationships with them. Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible. Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions. Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity. If you believe these things too then we would love to hear from you! Background Checks After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.

United States

Support Services Clinician

Justice Resource Institute

Justice Resource Institute was founded in 1973 and seeks to bridge the gaps between human services and educational systems, and the people those systems were de

Title: Flexible Support Services Clinician Location: Cape Town Department: Clinical/Social Work Requisition Number: FLEXI004017 Full-Time Job Description: Do you want to join a passionate team helping youth working with DMH to meet their goal? Do you want to achieve professional growth and success working alongside strong colleagues that share your passion? Do you want to work for an agency that supports your growth as much as client growth? Then JRI is looking for you!! We Are Offering Flexible and Hybrid Scheduling on the Cape and Surrounding Areas, as well as a $2,000 Sign-on Bonus for this Position! This is the career you have been looking for! In this position, you will be able to convey your passion for helping others by working with our youth! We aim to help youth and families by allowing their voice to be heard, empowering them through psychoeducation and education related to systems, enhancing relationships and family dynamics, advocacy, validation, and breaking negative stereotypes. Serving children and young adults through age 22 who present with mental health diagnoses, our staff support clients in improving their functioning within the home and community to avoid potential hospitalizations. Compensation: The pay range for this position is $50,000 to $75,000 per year. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future. JRI provides the training so that: - We will help you be responsible for the clinical care of youth while in our program, as well as coordination and support related to the needs outside of each site. - We will support you in helping youth develop the social and adaptive skills to they need to be their best selves within the structure of our program, their home, and communities by utilizing your clinical skills and knowledge to explore creative methods to support the unique needs of each child served. - We will empower you to model and lead our staff in the provision of trauma-informed, evidenced-based clinical practice. - You will have the opportunity to collaborate and work alongside a variety of child-serving systems. Why JRI? - Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact. - We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients! - Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW and more! - Access to our excellent Blue Cross medical and Delta Dental benefits. - Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment. - Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities! - Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program. - Generous paid time off up to 19 days for full time employees in your first year and much more! Requirements: - License-eligible, Master’s Degree in the Mental Health field preferred or a related field with commensurate experience. JRI will support you in gaining your licensure hours and testing. - Must have daily access to reliable, insured vehicle and active Driver’s License. - Knowledge of or ability to learn electronic medical record software and basic computer functions including the Microsoft Suite. - Clinical experience with children/adolescents is preferred. - Good written and oral communication skills are necessary. - Background and driving record checks will be performed. At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer. Qualifications: Education Required: Masters or better. Licenses & Certifications Required: Drivers License

South Africa
$50K - $75K / year
Vaniam Group logo

Account Executive, Client Services

Vaniam Group

A people-first, purpose-driven, independent network of healthcare and scientific communications agencies, Vaniam Group describes itself as the healthcare communications partner of

Title: Account Executive, Client Services Location: United States Department: Client Solutions What You&rsquo;ll Do As our Account Executive, your primary goal is to oversee successful implementation of existing client SOWs, coordinate internal and external resources, manage timelines and budgets, and provide day-to-day communication with the clients. You will troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized. A Day in the Life Deliverables - Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications - Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately - Employ ability to modify core product framework plans to form custom project plans - Evaluates deliverables against Project Briefs - Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines) - Provide accurate and thorough documentation: status reports, contact reports, timelines - Own day-to-day tactics and execution within agency - Synchronize communications between account teams, support teams, vendors, and clients - Assist with budget development and ensure invoicing is consistent with agreed-upon payment terms - Keep accurate record of time spent on client work and manages project burn rate - Assists in project reconciliation and works with accounting to ensure accurate billing Client Responsibility - Communicate basic agency recommendations to clients effectively and concisely Internal Responsibility - Work with client and internal teams to successfully execute scoped tactics Other duties may be assigned to help drive deliverables within this role. What You Must Have Education and Experience - Bachelor&rsquo;s degree - 2+ years of client services experience - 1+ year of agency or pharmaceutical advertising experience - Working knowledge of digital marketing Skills and Competencies - Good working knowledge of pharmaceutical and biotech industries and scientific communications - Is proactive and results oriented, with a commitment to accountability - Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients - Proficiency in MS Office, Adobe, WebEx (or other similar systems) - Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions - Strong organizational skills - Ability to retain and protect confidential client and company information What You Might Have, but Isn&rsquo;t Required - Oncology/hematology experience - Experience using cloud-based system servers such as Egnyte - Experience working in a completely virtual environment Travel Requirements - Travel within the US and internationally as necessary, based on project, sponsor, and organizational needs (<40% travel expected) The Team You&rsquo;ll Work Closest With You will work closely with your fellow Account team members and report to the Director or Senior Director of Client Services to drive perfect execution of client deliverables. Why You&rsquo;ll Love Us - 100% remote environment with opportunities for local meet ups - Positive, diverse, and supportive culture - Passionate about serving clients focused on Cancer and Blood diseases - Investment in you with opportunities for professional growth and personal development through Vaniam Group University - Health benefits &ndash; medical, dental, vision - Generous parental leave benefit - Focused on your financial future with a 401(k) Plan and company match - Work-Life Balance and Flexibility - Flexible Time Off policy for rest and relaxation - Volunteer Time Off for community involvement - Emphasis on Personal Wellness - Virtual workout classes - Discounts on tickets, events, hotels, childcare, groceries, etc. - Employee Assistance Programs Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $70,000 - $85,000. Salary is one component of the total earnings and rewards package offered.

United States
$70K - $85K / year

Director of Client Services

GoodPower.org

GoodPower is a nonprofit research, strategic communications, and campaigning organization working to accelerate the global transition to a decarbonized economy

• Serve as the primary strategic point of contact for a portfolio of key client accounts, cultivating trusted, long-term relationships with partner organizations, advocates, and campaigns across our client base. • Lead client onboarding processes, ensuring partners are set up for success from day one with clear expectations, defined success metrics, and a deep understanding of GoodPower’s capabilities and approach. • Collaborate cross-functionally with GoodPower’s paid media, digital strategy, creative, and data teams to ensure client programs are executed with precision and delivered on time and within scope. • Develop and present regular performance reports and strategic recommendations to clients, translating campaign data into actionable insights that drive impact and strengthen the partnership. • Identify and pursue opportunities to deepen and expand client engagements, working closely with leadership to develop proposals, scope new work, and grow GoodPower’s portfolio of mission-aligned partners. • Maintain a strong pulse on the policy landscape, advocacy ecosystem, and clean energy sector to bring fresh, relevant context to client conversations and campaign planning. • Support the development of systems, processes, and tools that enable the client services function to scale efficiently as GoodPower grows toward its 2030 strategic goals. • Represent GoodPower with professionalism and passion at external events, partner convenings, and industry conferences.

United States
$125K - $135K / year