Role Description We are seeking a highly skilled individual to join our team in a pivotal role that focuses on developing robust and scalable applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the success of our projects. - Design, develop, and maintain high-quality Java applications. - Collaborate with cross-functional teams to define and design new features. - Identify and resolve performance bottlenecks and bugs. - Participate in code reviews and contribute to team knowledge sharing. - Ensure the best possible performance, quality, and responsiveness of applications. Qualifications - Proven experience in Java development. - Strong understanding of object-oriented programming principles. - Experience with frameworks such as Spring and Hibernate. - Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus. - Excellent problem-solving skills and attention to detail. Requirements - Nice to have experience with cloud technologies (AWS, Azure). - Knowledge of database management systems (SQL, NoSQL). - Familiarity with Agile methodologies.

Role Description As our next Team Leader, you won’t just manage a team—you’ll be a mentor, a coach, and a strategic driver of exceptional customer experiences. We are looking for a high-impact leader who thrives on analyzing metrics, optimizing workflows, and inspiring a team of representatives to exceed every target. If you are a technical problem-solver with a C1 communication level and a background in call center leadership, your next career move starts here. Job Summary: The Team Leader is responsible for leading and managing a team of representatives to ensure the delivery of exceptional customer experiences. This role focuses on coaching and guiding team members while driving performance, productivity, and operational efficiency. You will serve as the bridge between team performance and organizational objectives, ensuring high levels of customer satisfaction and process innovation. - Inspire & Lead: Provide effective leadership and supervision, setting clear performance expectations aligned with company goals. - Coach & Mentor: Motivate team members to enhance their skills and professional development while fostering a collaborative environment. - Drive Efficiency: Monitor team performance against SLAs and KPIs, analyzing metrics to identify areas for improvement and productivity strategies. - Operational Excellence: Collaborate cross-functionally to streamline processes, resolve challenges, and optimize workflows. - Stakeholder Engagement: Regularly communicate with clients and serve as the primary point of contact for complex escalations. - Quality Oversight: Continuously monitor customer service quality and stay updated with industry trends to drive innovation within the team. - Performance Reporting: Provide detailed reports on team performance and participate in organizational initiatives to drive growth. - Conflict Resolution: Address employee concerns and performance issues in a timely and effective manner. Qualifications - Minimum of 1 year in a leadership or supervisory role, preferably in a call center environment. - 3 years of experience in a role equivalent to the representatives supported. - C1 Communications level is a hard requirement, featuring a neutral accent. - Strong understanding of customer service and technical support principles and practices. - Proficient in computers and CRM software; experience with Vonage or Freshdesk is preferred. - Previous client-facing experience is preferred. - Demonstrated ability to motivate a team to deliver exceptional experiences and achieve performance targets. Requirements - Operational Strategists: You don't just watch the clock; you analyze team metrics to implement strategies that enhance productivity. - Conflict Resilient Leaders: You address employee concerns and performance issues with a professional, solution-oriented approach. - Collaborative Interpersonal Skills: You interact effectively with team members and stakeholders at all levels to drive positive change. - Empathetic Mentors: You foster a positive team culture, maintaining a professional and empathetic attitude toward colleagues and customers at all times. Benefits - Competitive Compensation - Adherence to government-mandated benefits - Retirement Savings Program with Company Matching - Life Insurance - HMO 1st day - Paid time off + birthday leave - Opportunities for skills training and personal and professional development - Employee Referral Program

• Join as a Senior Java Engineer to build technology helping families manage everyday routines and navigate life’s transitions. • Collaborate with product teams including product managers, designers, QA analysts, automation engineers, and mobile engineers. • Create high-quality software with a deep knowledge of relational databases, Hibernate, and the Spring Framework. • Develop robust, scalable backend services and APIs that power family coordination platforms. • Work with modern technologies including AI-powered features.

• Develop new Web applications through packaged and customized applications • Maintain and enhance existing Web applications and all internal systems are integrated • Play a key role in building medium to large-scale public facing, high volume based Web applications • Maintain existing intranet, extranet, and Internet sites and applications • Participate in the ongoing development of applications that meet the needs of our customers • Deliver new functionality and change requests for existing applications • Perform complete testing of Web applications, unit, and system, engaging users as necessary • Develop database-driven Web interfaces for rapid, real-time information sharing • Develop external Web portals allowing users to input and retrieve accurate information • Candidate must be a team player and willing to teach and to learn.