Your role at DynatraceThe Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model. Role & Responsibilities: - Accelerate customer adoption of Dynatrace SaaS/Managed product portfolio through technical enablement, usage training, and project planning - Own renewal strategy and subsequent on time renewal of subscription(s) - Build Dynatrace brand awareness and loyalty, Defend against the competition - Conduct regular proactive calls and account review meetings; maintain an accurate record of discussion and action items - Work with management team to ensure that critical issues are documented and escalated in an expeditious manner for resolution - Coordinate account activities with sales teams for Assigned accounts within territory - Identify strategic, new business growth opportunities Leverage relationships to aid in the building of reference accounts/contacts - Act as customer advocate and liaison to become a Trusted Advisor Travel as required What will help you succeedMinimum Requirements : - Bachelor’s degree or equivalent work experience - Excellent verbal and written English language skills . Fluency in Arabic is highly valuable - 6+ years relevant experience in customer success, account management, or similar field Preferred skills and experiences: - A strong business acumen and commercial outlook with a good conceptual understanding of IT operations processes and best practices - Proven expertise working with the executive level in client environments, as well as with procurement and business owners - Excellent verbal, written and interpersonal communication skills - Awareness of the Observability marketplace with an understanding of where Dynatrace is positioned and their key strengths above the competition - Highly motivated, energetic and committed to getting results - Ability to develop strong relationships with the user/customer/internal communities - Understanding of Internet, web and mobile applications; knowledge of HTTP, HTML, JavaScript etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewSilvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons. Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. Job DescriptionTHE OPPORTUNITY The Manager Technical Training reports to the Director International Sales & Business Development. In this role, you will be the catalyst for our technical sales excellence. Your primary mission is to master the technical intricacies of our MANET and MIMO technology and translate them into high-impact, operational training programs. We are looking for a technically savvy individual - someone who has the intellectual curiosity to dive deep into the details, but the communication talent to make that knowledge accessible and actionable for others. After your initial onboarding, you will independently lead the delivery of these trainings, ensuring the sales team doesn't just hear the facts, but truly 'takes them away' to win in the field. While internal experts will support you in structuring the content, you are the face and the voice that brings our technical value proposition to life. RESPONSIBILITIES: - Onboarding & Delivery: Design, own, and execute the Sales Onboarding & Enablement Program. You will assume full ownership of the classroom and field-based delivery of technical modules. Your mission is to explain the “why” behind the technology, ensuring new hires are “customer-ready”. - Technical Training Leadership: Lead training sessions with a focus on technical pillars (e.g., MN-MIMO theory, SpecDom, SDR hardware), ensuring the global sales force maintains technical excellence. - Continuous Learning: Develop and manage a recurring “Refresher & Advanced Skills” calendar to keep the team ahead of the curve on new features like firmware-driven swarm coordination. - Product-Sales Bridge: Develop “Sales Delta” training for new product launches, focusing on technical positioning, mission-impact storytelling, and competitive framing. - Proficiency Governance: Implement a structured feedback loop and skill-level tracking system (Skill Matrix) to proactively identify and address technical gaps. - Content creation: Maintain the Master Training Library and develop high-impact training materials, including technical manuals, interactive presentation decks, and modular e-learning content, ensuring all materials are tailored to the specific needs. - Operational & Resource Orchestration: Orchestrate the logistics and resources required for global training programs, including scheduling, hardware/radio allocation, and coordination with internal stakeholders to ensure seamless program delivery. - Field Mentoring: Coordinate the post-onboarding phase (Weeks 3-8) and conduct “check-rides” (field demo evaluations) to ensure theoretical knowledge translates to field success. Basic RequirementsREQUIRED QUALIFICATIONS: - Technical background: based on Bachelor’s degree or equivalent with relevant experience (e.g. telecommunications, advanced IP Networking, tactical systems integration). - 3+ years of experience in Technical Enablement or Sales Operations. - Exceptional Communication: Ability to serve as a "technical translator," bridging the gap between complex engineering and operational sales scenarios with high energy and engagement. - Drive & Energy: A high level of engagement and initiative to drive projects in a fast-paced environment. - Hands-on Mentality: Willingness to master the gear personally (solo demos, configuration, troubleshooting). - Professional fluency in English (both written and verbal) is required. TRAVEL REQUIREMENTS: - Travel up to 50% of the time to conduct on-site training, attend trade shows, and support field demonstrations. All employment is contingent upon the successful clearance of a background check.PREFERRED QUALIFICATIONS - Military technical background (e.g., experience as an instructor or technical specialist in tactical communications). - Strong technical understanding of tactical communications, MANET, and C5ISR networks. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: - Home office environment (with travel up to 50%). - Ability to lift equipment up to 50 lbs (23 kg) for demonstration purposes. Travel Requirements25-50% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanNo CompanyMotorola Solutions Systems Polska Sp.z.o.oEEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

• Marry brand and retailer category objectives to build customer-specific strategies that achieve business objectives at assigned accounts, leveraging shopper insights and past program performance data • Develop and execute omnichannel programming from Retail and In-Store Shopper Tactics, like signage, demos, or direct mailers, to 1st and 3rd party digital programs, like Social through Retailer Channels, Digital Coupons, Programmatic Banners, Retail Search, etc. • Oversee digital shelf content creation and syndication, leveraging data and insights to ensure items are visible and optimized for conversion • Leverage external brand partnerships to maximize program impact, as needed • Brief creative and execution partners on activations, providing clear guidance on success criteria and ensure messaging aligns with program objectives, brand IMC/style guides and retail specifications • Establish KPIs; utilizing campaign analytics, customer consumption and share data to optimize media and measure results that positively drive sales/share growth for our brands and the Retailer’s category • Ensure cost estimates have been approved by internal stakeholders and activation plans have been socialized • Support customer meetings with omnichannel strategies, plans, program results and other sales tools • Support budget tracking and communication with Finance partners and invoice processing • Participate in the annual customer planning process and the integrated marketing communications process to influence and build actionable growth plans for our brands and customers • Build trusted partnerships, both internally and externally, to achieve shared goals. • Internal stakeholders include Sales Business Unit Leads, Category Insights, Customer Development and Strategy, as well as Finance • Play critical role in educating internal stakeholders on program performance as well as incremental opportunities as they pertain to assigned accounts • Understand key drivers of activation performance and proactively explore new capabilities and activation partners that can deliver on business objectives • Develop strong understanding of Retailer strategies, category dynamics, and consumer behavior • Help the team deliver volume and profit expectations

Role Description Our client is a remote-first social impact organisation building pathways into high-value learning and career opportunities. They’re hiring a Senior Partner Manager to lead a major South African grant-funded programme into implementation — in a high-compliance, audit-ready environment with quarterly targets, indicators, financial outcomes, and evidence submission. - Leading delivery against quarterly targets, evidence requirements, M&E, reporting, and audit standards - Establishing the programme “delivery engine” (governance rhythms, documentation discipline, risk management) - Running an activity-based costed implementation plan linking tasks, timelines, budgets, outputs, and verification evidence - Coordinating partners, service providers, funders, and relevant public/private stakeholders - Managing forecasting, planning, and cross-functional delivery alignment with multiple internal teams - Preparing for and running steering groups, risk reviews, and stakeholder reporting Qualifications - Partner/project/programme management experience (multi-stakeholder, multi-million rand, complex delivery) - Grant implementation experience with compliance reporting and evidence submission (ideally SA context) - Demonstrated experience building implementation plans and controlling budgets at activity level - Strong planning, forecasting, and outcomes-based reporting capability - High accountability and comfort operating under audit scrutiny - Excellent written communication (funder reporting, evidence narratives, governance documentation) Requirements - Bonus points if you have national/government grant funding experience (indicator protocols, evidence schedules, funder governance) Benefits - Work model: Remote-first (can be based anywhere in South Africa). Need to be able to legally work in SA to be considered. - Salary: R25 000 - R70 000 (willing to look at candidates from a junior to senior level) - Contract: 3-year fixed-term contract