• Manage, mentor, and develop a team of BI engineers, fostering a collaborative environment and ensuring professional growth and skill development. • Develop and implement the BI strategy, aligning with the organization’s business objectives and driving improvements in data analysis and reporting capabilities. • Oversee the delivery of BI projects, including planning, execution, and monitoring, ensuring timely and within-budget completion. • Lead the design, development, and maintenance of BI solutions, including data warehouses, data models, and ETL tools. • Work closely with data engineering, data product managers, and other stakeholders across departments to understand their data needs and translate them into actionable BI solutions. • Ensure the accuracy, integrity, and security of data within BI systems, implementing best practices and industry standards. • Stay current with industry trends and emerging technologies, recommending and implementing improvements to enhance BI capabilities.

• Work directly with other engineering teams, product, design, TPM, and external stakeholders to introduce new customer-facing platform features and support/evolve existing products. • Work with a distributed team of engineers–mentoring and driving engineering best practices. • Assist in setting the roadmap for team deliverables in a dynamic environment. • Drive delivery of high-quality product initiatives and engineering improvements. • Work with the team to identify, scope, and schedule improvements to the frontend platform. • Communicate effectively, excelling at explaining complex systems and requirements to non-technical cross-functional partners. • Be very technical and willing to participate in system design, code reviews, incident investigations, and directly contribute code towards team initiatives. • Be data-driven in their engineering management practices, fostering continuous improvement.

Role Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. - Lead application development and production support delivery for interoperability platforms supporting federal and state regulatory requirements (e.g., CMS Interoperability rules), ensuring solutions built on FHIR standards are reliable, secure, and compliant in production environments. - Direct end‑to‑end lifecycle management of application and microservice platforms—including design, development, deployment, and steady‑state production operations—with a strong emphasis on availability, performance, and incident response. - Define and execute application development and production support strategies aligned to the enterprise interoperability roadmap, regulatory timelines, and business objectives, with clear ownership for uptime and operational excellence. - Oversee planning and delivery of FHIR‑based APIs and microservices, built using cloud‑native patterns on Google Cloud Platform (GCP), including hands‑on leadership of production readiness, go‑live, and post‑deployment stabilization. - Establish and govern production support operating models, including on‑call rotations, incident and problem management, root cause analysis (RCA), and continuous service improvement for mission‑critical interoperability services. - Provide expert guidance on the selection, implementation, and operational management of interoperability technologies and tools, including: - HL7® FHIR (R4+) standards and implementation guides - API gateways and service mesh patterns - GCP FHIR Store, BigQuery, Pub/Sub, and cloud monitoring/logging tools - Define and track KPIs and SLAs across both delivery and operations, including availability, latency, error rates, incident trends, and regulatory compliance measures; uses data‑driven insights to improve reliability and reduce operational risk. - Partner closely with business, clinical, compliance, and operations stakeholders to align production support priorities with regulatory deadlines, provider/member experience expectations, and enterprise risk posture. - Establish and enforce quality and reliability practices, including automated testing, performance testing, security reviews, code quality gates, and operational readiness reviews prior to production releases. - Drive process maturity and continuous improvement by adopting best‑in‑class DevSecOps, SRE, and ITIL‑aligned practices to improve platform resilience, reduce manual intervention, and accelerate incident resolution. - Build strong relationships with external vendors, partners, and cloud providers, ensuring interoperability solutions meet contractual, regulatory, and operational commitments in production. Qualifications - 7-10 years of work experience in a related field - 3-5 years of production support management - Strong hands‑on experience in software development and production support for distributed systems - Working knowledge of FHIR standards, RESTful APIs, and healthcare interoperability concepts - Experience developing and operating microservices in a cloud environment, preferably Google Cloud Platform - Familiarity with GCP FHIR Store and supporting tooling (logging, monitoring, alerting) - Ability to troubleshoot complex production issues, perform root cause analysis, and implement sustainable fixes - Adept at execution and delivery, including supporting live systems in high‑availability environments - Strong collaboration skills and ability to work effectively across engineering, operations, and compliance teams - Demonstrated problem‑solving and decision‑making skills in production scenarios - Growth mindset with interest in learning evolving interoperability standards and cloud technologies Requirements - Bachelor's degree preferred/specialized training/relevant professional qualification. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. - Medical, dental, and vision coverage - Paid time off - Retirement savings options - Wellness programs and other resources, based on eligibility

• You are an amalgamation of a jack-of-all-trades developer, customer champion, architect and solution designer. • Theoretically, you could build it all yourself, but why should you when you have an awesome team with great talent to lead and develop, and that you can help to win? • Working with your engineers, you are responsible for the development of every single team member, including hiring new staff. • Ensure full ownership of application security, privacy, and compliance commitments • Create an environment where teams consistently ship high-quality software, on time, and at scale. • Define and continuously evolve the optimal team structure and staffing model • Manage, train and guide engineers and prepare and support security audits together with the CISO. • Establish, maintain, and improve effective engineering processes. • Ensure highest impact of our engineering resources through guidance and training.