• Manage new patient referrals and coordinate timely start-of-care visits • Serve as a liaison between specialty pharmacies, nurses, and patients • Leverage technology platforms to ensure smooth coordination, timely staffing, and successful care delivery • Communicate clearly, kindly, and proactively with specialty pharmacies, nurses, and patients via email, phone calls, chat, and SMS • Respond to inbound phone calls, emails, chat, and SMS as well as initiating outbound • Work cross functionally with internal teams in shared queues and Slack to ensure visit documentation and other visit related tasks are completed • Prioritize and coordinate multiple tasks simultaneously • Develop and maintain positive relationships with peers at specialty pharmacies • Complete tasks related to pharmacy engagement as needed

Role Description The Junior Mortgage Loan Originator is an entry-level sales role designed for individuals with two or fewer years of experience in residential mortgage lending. This position is responsible for assisting clients with loan applications, presenting suitable mortgage products, and learning the full cycle of loan origination under close supervision. The role includes training and mentorship from senior originators and managers, with expectations for growing production capabilities and regulatory knowledge over time. - Assist prospective clients with basic mortgage inquiries and loan product education - Collect and review borrower financial documentation for completeness and accuracy - Prepare and submit loan applications under supervision, ensuring compliance with company standards - Follow up with clients, processors, and underwriters to support timely file progression - Develop familiarity with loan origination systems and required disclosures - Participate in ongoing training sessions and sales coaching programs - Maintain pipeline activity reports and communicate status updates to clients and team members - Observe regulatory guidelines and ethical sales practices in all loan origination activities - Support branch sales goals and contribute to customer satisfaction initiatives - Progressively build personal production capacity and referral relationships under guidance Qualifications - High school diploma or equivalent; college coursework in business, finance, or communications preferred - 0–2 years of experience in mortgage lending or related financial services - Valid NMLS license or willingness to obtain license within specified timeline - Excellent communication and organizational skills - Ability to learn and apply industry regulations, guidelines, and best practices - Familiarity with Microsoft Office and CRM or loan origination platform Equal Opportunity Statement Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. Company Description Texana Bank 1680 Keller Pkwy Keller, TX 76248

• Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work • High call volume averaging 8-12 calls per hour during business hours • Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments • Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person • Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed • Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor • Maintains and updates contact notes on each assigned job in AuSum • Makes calls to check on status of information including insurance agent calls • Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry • Attaches information and adds progress notes as it becomes available in AuSum • Assigns audits to Phone Auditors once information is received • Other duties as assigned

• Deliver culturally safe, evidence-based mental health support • Provide care through phone, video and digital platforms • Support consumers experiencing stress, anxiety and distress • Complete risk assessments, treatment planning and clinical documentation • Work collaboratively within a multidisciplinary national team • Contribute to the ongoing development of a culturally responsive service.