• Verifies or obtains patient eligibility and/or authorization for healthcare services performed by searching payer web sites or client eligibility systems, or by conducting phone conversations with the insurance carrier or healthcare providers. • Updates patient demographics and/or insurance information in appropriate systems. • Conducts research and appropriately statuses unpaid or denied claims. • Monitors claims for missing information, authorization, and control numbers (ICN//DCN). • Research EOBs for payments or adjustments to resolve claims. • Contacts payers by phone or through written correspondence to secure payment of claims. • Accesses client systems for information regarding received payments, open claims and other data necessary to resolve claims. • Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems. • Secures medical documentation as required or requested by third party insurance carriers. • Obtains billing guidelines and requirements by researching provider billing manuals. • Writes appeal letters for technical appeals. • Verifies accuracy of underpayments by researching contracts and claims data. • In the event of an authorization, coding, level of care and/or length of stay denial, prepares claims for clinical audit processing. • Supports Savista Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista business practices. This includes becoming familiar with Savista's Code of Ethics, attending training as required, notifying management or Savista Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

Role Description The Accounts Receivable Specialist supports the Accounts Receivable department by accurately researching and processing cash applications and other credit accounting activities. This role focuses on ensuring timely and precise application of payments, resolving discrepancies, and collaborating with internal teams to maintain accurate financial records for a large, international law firm environment. - Process cash applications accurately and in a timely manner to ensure payments are correctly applied to client accounts. - Research pending cash receipts and related items that are unidentified or unapplied, and resolve discrepancies to maintain clean accounts receivable records. - Respond promptly and professionally to accounts receivable–related requests and inquiries from internal groups such as billing and collections. - Address and resolve tickets in ServiceNow related to accounts receivable issues, payment applications, and account adjustments. - Assist with write-offs, reversals, and reallocations to ensure accurate reflection of client account activity. - Work closely with the Collections department to apply pending and unallocated payments and to support overall cash flow goals. - Perform other accounts receivable and cash application duties as assigned to support the broader finance team. Qualifications - At least 2 years of accounts receivable experience, including hands-on cash application responsibilities. - Proficiency with accounts receivable processes and best practices in a professional services or similar environment. - Experience working with specialized accounts receivable or financial software. - Experience using ServiceNow or similar ticketing systems to manage and resolve finance-related requests. - Strong Microsoft Excel skills for tracking, reconciling, and analyzing accounts receivable data. - Proficiency with 10-key data entry to process payments quickly and accurately. - Ability to research and resolve unapplied or unidentified cash receipts with strong attention to detail. - Effective communication skills to collaborate with billing, collections, and other internal stakeholders. - Organizational skills to manage multiple requests, tickets, and deadlines in a high-volume environment. Requirements - Legal accounts receivable experience is strongly preferred, particularly within a law firm or professional services setting. - Experience working in a large, multi-office or international organization is beneficial. - Comfort working in a remote environment while maintaining productivity and responsiveness. - Ability to adapt to changing priorities and take on additional duties as assigned. - Strong problem-solving skills and a proactive approach to resolving account discrepancies and payment issues. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

Role Description The Manager, Accounts Receivable will support the designated leadership team in Revenue Cycle in the selection, direction and development of Accounts Receivable department team members, and will report to the Director, Revenue Cycle. The Manager will be responsible for: - Assisting team members with problematic claims and answering questions regarding operational processes. - Performance and effectiveness of the department's staff. - Developing short and long-term plans and objectives to improve revenue and manage overall payment and denials trends. - Working with insurance companies to identify reasons for denied payment for services. - Collaborating with peers in Coding and Billing to identify, correct, and reduce denials trends. - Empowering staff to develop methods of process improvement. - Performing ongoing process improvement of daily activities related to accounts receivable functions. - Obtaining or generating reports to analyze trends in unpaid claims and denial activity. - Developing and managing departmental budget, including overtime. - Collecting, interpreting, and communicating performance data. - Providing timely communication to peers and team members to ensure continuity across the Revenue Cycle. Qualifications - CRCR certification required. - 3 to 5 years of people leadership experience. - Bachelor's Degree or Equivalent Experience preferred. - Three years’ management experience in the healthcare industry. - Medicare and Medicaid billing experience required. - Specific HIS computer systems knowledge (i.e. Epic, Cerner, Meditech, etc.) and intermediate experience in Microsoft Excel. - Excellent verbal skills. - Problem-solving skills. - Critical thinking skills. - Adaptability to changing procedures and growing environment. - Proficient knowledge of Medicare, Medicaid, and other third-party payer documentation, coding, and billing regulations. Requirements - Advanced Degree preferred. - 3-5 years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations, or professional billing preferred. - Knowledge of claims review and analysis. - Working knowledge of revenue cycle. - Experience working the DDE Medicare system and using payer websites to investigate claim statuses. - Working knowledge of medical terminology and/or insurance claim terminology. Benefits - Bonus Incentives. - Paid Certifications. - Tuition Reimbursement. - Comprehensive Benefits. - Career Advancement. - Compensation range: $62,500.00 - $119,700.00 based on experience.

• Provides administrative and collection support for Credit Manager and assigned portfolio. • Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss. • Professionally address customer requests and build lasting customer relationships. • Continually communicate with customers to resolve open invoices to maintain cashflow and keep DSO low. • Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers.