• Perform end-to-end reconciliation and discrepancy management: Execute time-sensitive daily, weekly, and monthly reconciliations while analyzing network, bank and internal data to identify root causes of discrepancies, and implement corrective actions to preserve trust in banking and money movement services. • Daily Program Funding Compliance: Track and report Customer Program Deposits accurately and timely while maintaining intraday funding balance oversight, escalating issues promptly when needed and monitoring banking activities for irregularities to ensure data integrity across all transaction sources. • Drive operational excellence: Create comprehensive process documentation while identifying control gaps, partnering cross-functionally to develop targeted solutions, and supporting critical month-end close activities. • Support system evolution: Define business requirements while developing comprehensive test plans, validating new processes and systems, and collaborating with Engineering, Product, Data & Insights teams to resolve bugs and enhance reconciliation capabilities. • Become a Subject Matter Expert on settlement controls: Serve as a go-to resource for the team while providing backup support for ad hoc cross-departmental needs. • Process Improvement & Controls: Lead continuous improvement efforts by enhancing reconciliation procedures, implementing robust internal controls for compliance, driving process automation initiatives, and delivering strategic recommendations that optimize cash management and treasury operations.

Role Description We are looking for a Remote Technical Support Analyst that provides administrative and technical support services that seamlessly facilitate the business unit's operation. This position will be full-time and remote. What You'll Do: - Taking customer calls Level 2 support in break fix of office printing and imaging equipment, software solutions that we provide. - If this cannot be rectified, book an onsite service engineer to go onsite and rectify the issue. - Liaising with customers when the technician will be onsite to rectify the issue including secondary callout when parts are needed. - If parts are needed, liaise with technicians about necessary onsite work and organize this with the vendors. Distribute these parts onsite to the customers. - Remote installation for when printing and imaging equipment is upgraded for our customers with the installation of print drivers and workflow such as scan to email. - Take care of our internal IT infrastructure as a system administrator. - Support any future clients who Orion takes on under an MSP and be the system administrator for the customer. Qualifications - Minimum secondary school completion and/or relevant experience. - Previous experience in managed and help desk customer support. - Customer service experience. - Desirable: Managed Print Services. - Proficiency in Microsoft Office applications. - Excellent communication skills. - Administration experience in a dynamic team environment. - Autonomy. - Collaboration with a dynamic and ever-growing team. - Opportunities for career development and support. - Self-starter with a strong willingness to learn and adapt positively to business needs. Requirements - MPS - Managed Print Services: - Installations of Printers (remote and onsite sometimes). - Download Print Drivers (correct ones for a Mac environment/graphics) and which protocol to use. - Do Scan to email (365, Gmail). - Do Scan to folder. - Be able to troubleshoot if this doesn’t work. - Break fix - When customers call to be able to troubleshoot, either complete the job or organize the vendor or our technicians to go out and complete the job. - MS - Managed Service: - Customer support with networking issues. - Microsoft Office troubleshooting. - Office 365 email configuration and setup. - 3rd party software management and troubleshooting. - Exposure to SAS and troubleshooting. - Networking skills: - Configuration of a router. - Switches, configure wireless access devices/points. - Configure email relay. - Manage server environment such as user accounts (create and delete). - Group policies. - Create folders. - General folder troubleshooting. - Manage virtual environments. - Hardware: - Troubleshoot hardware such as PCs and laptops and performance of these. - Diagnosis of these types of hardware. - Troubleshoot Windows. - Configuration and understanding of a NAS. Physical Demands - Ability to safely and successfully perform the essential job functions consistent with federal, state, and local standards. - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Role Description This role focuses on gathering, analyzing, and communicating complex financial information to support investment decisions and business performance management on a worldwide scale. You will conduct quantitative financial analyses, build and maintain financial models, and provide reporting and forecasting that inform key decisions across a global organization. The position offers the opportunity to manage a full P&L, including cost of goods sold (COGS), and to work closely with leadership on strategic financial planning, creating a strong foundation for future career growth toward finance leadership roles. - Gather, analyze, and interpret financial information to support investment decisions and business planning. - Conduct quantitative analyses of financial data affecting investment programs for internal stakeholders. - Analyze financial information to produce forecasts of business, industry, and economic conditions. - Interpret data affecting investment programs, including price, yield, stability, and future trends in investment risk. - Assemble spreadsheets and develop charts and graphs to clearly illustrate technical financial reports. - Support monthly reporting and forecasting activities, including preparation of financial packages and summaries. - Work on multiple ad hoc reporting requests throughout the month, providing timely and accurate analysis. - Refresh COGS and revenue reports at month end to reflect current performance and trends. - Update business snapshots and outlooks that highlight key cost drivers and forecasted results. - Maintain and update resource models to reflect resource mix, business trends, and financial impacts. - Prepare, update, and distribute end-of-month reporting templates and related documentation. - Collaborate with internal stakeholders to understand reporting needs and provide clear, actionable financial insights. - Ensure financial data accuracy, consistency, and integrity across reports, models, and forecasts. - Apply knowledge of accounting principles, financial markets, and relevant policies and regulations in daily work. - Manage time and priorities effectively to meet deadlines and deliver high-quality work products. Qualifications - Minimum 5–6 years of experience with financial modeling. - Minimum 5–6 years of experience with Excel-based financial analysis and reporting. - Minimum 5–6 years of experience with financial forecasting. - 5–7 years of overall financial and/or accounting experience. - Strong financial analysis skills, including the ability to interpret complex data and draw meaningful conclusions. - Proficiency in budgeting and budget forecasting processes. - Advanced Microsoft Excel skills, including building and maintaining complex spreadsheets, charts, and graphs. - Experience with financial reporting and preparation of technical financial presentations. - Strong verbal and written communication skills, with the ability to present financial information clearly and concisely. - High attention to detail and strong critical thinking skills. - Ability to work independently and manage one’s time effectively in a fast-paced environment. - Ability to analyze business trends and project future revenues and expenses. - Knowledge of economic and accounting principles and the reporting of financial data. - Knowledge of federal, state, and company policies, procedures, and regulations as they relate to accounting and finance. - Proficiency with Microsoft Word, Excel, and PowerPoint. - Bachelor’s degree in accounting, finance, or a related financial discipline. Requirements - Experience managing or supporting a full P&L, including COGS, is highly beneficial. - Experience in roles such as Finance Manager or Reporting Manager is advantageous. - Previous experience loading budgets in BPC is highly valued. - Familiarity with systems such as Mercury, One Services, and SAP is a strong plus. - An advanced degree in a financial discipline is preferred. - Experience with budget forecasting loading in enterprise systems is highly leveraged. - Demonstrated ability to work with global or worldwide finance teams is beneficial. - Proven track record of meeting deadlines while maintaining high-quality deliverables. - Comfort working on multiple ad hoc reporting and analysis requests throughout the month. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Work Environment This is a remote position with a preference for candidates located in or near Redmond, WA, to allow for occasional in-person team meetups. The standard schedule is Monday through Friday, 40 hours per week, with no expected overtime. You will work in a technology-driven finance environment using tools such as Microsoft Excel, Word, PowerPoint, and enterprise financial systems. Job Type & Location This is a Contract position based out of Irving, TX. Pay and Benefits The pay range for this position is $60.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Application Deadline This position is anticipated to close on May 8, 2026.

• Build structures that activate on the vision to bring portfolio practices to life at Alkami. • Conduct data-driven analysis by synthesizing qualitative and quantitative data to uncover trends, insights, and recommendations. • Drive stakeholder alignment by leading workshops and facilitating consensus across teams. • Translate complex business challenges into clear documentation, including use cases, user stories, and functional requirements. • Partner with product managers and engineers to ensure alignment with business outcomes. • Enhance cross-functional collaboration by acting as a bridge between technical and non-technical teams. • Develop visual artifacts (e.g., Google slides, process flows, journey maps) to aid in decision-making and implementation. • Improve product and process performance by identifying bottlenecks and recommending optimization opportunities. • Contribute to strategic planning by supporting roadmap discussions with insights and structured documentation. • Promote best practices by sharing knowledge of product tools, techniques, and frameworks across the organization as Portfolio structures are brought to life.