Role Description The Manager of Client Services is the contact for assigned LogixHealth clients after an implementation has been completed. The Manager will be responsible for ensuring client satisfaction within the healthcare revenue cycle process, serving as the client advocate within LogixHealth, and executing a highly effective and responsive issue resolution and communication process. - Manage book of hospital and physician clients, with varying service lines and individual client needs - Run regular and ad hoc meetings with clients - Create client deliverables, including ad hoc reports and other summarizations - Learn client preferences and proactively anticipate future needs - Monitor services provided for client, including daily performance and financials - Troubleshoot client issues using root cause analyses - Analyze data reports, dashboards, and other key metrics related to client - Collaborate with internal departments to ensure open communication and effective service delivery - Proactively anticipate upcoming concerns/events in a client’s lifecycle and work with assigned clients to prevent/mitigate potential issues - Develop and maintain an understanding of best practices to use in coaching our clients to success - Ensure compliance with all pertinent local, state, and federal laws and regulations relating to operations and employment Qualifications - Two years related experience in the healthcare industry in a client facing role required. - Revenue Cycle Management (RCM) experience - Must possess management-level skills related to problem solving, prioritization, and organization - Must possess data analysis skills, including financial trending, especially aggregate data interpretation - Ability to communicate effectively verbally and in writing with clients, management and employees, including physicians, medical directors, practice managers, and C-suite executives - Ability to effectively run meetings by confidently communicating information, listening and learning from client needs, creating agendas and post-meeting minutes - Ability to learn and communicate complex healthcare industry related topics for clients - Must possess high attention to detail to QA client deliverables, data, and communications Requirements - Hospital, CMS, and/or healthcare insurance knowledge is preferred Benefits - Comprehensive benefits package including health, dental and vision - 401(k) - PTO - Paid holidays - Life and disability insurance - On-site fitness center - Company-wide social events

Role Description We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative – Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. - Respond to client inquiries regarding travel options, reservations, and itinerary details - Assist with booking and confirming hotels, cruises, and vacation packages - Review travel information for accuracy, including dates and traveler details - Provide timely updates and professional communication before and after travel - Maintain organized client records and documentation - Deliver high-quality customer support in a fully remote environment Qualifications - Strong written and verbal communication skills - Customer-focused mindset with attention to detail - Comfortable navigating online systems and digital platforms - Ability to manage tasks independently in a remote setting - Previous customer service, hospitality, or administrative experience is helpful but not required Benefits - Structured onboarding and step-by-step training - Access to travel booking tools and supplier resources - Flexible remote work environment - Supportive and collaborative team structure Company Description

• Act as primary contact and support for clients in their use of Onyx products • Respond to client queries assisting them when using Onyx applications • Identify application system issues and open tickets to the appropriate stakeholders • Liaise with internal departments for reporting and resolving service problems • Escalate operational issues when necessary • Proactively identify activities to improve client performance • Communicate with assigned client(s) on behalf of Support Operations • Provide quality deliverables, customer service, and maintain client relationships

Role Description We're a growing remote travel team and we're looking for a detail-oriented, client-first professional to join us as a Luxury Travel Consultant. You'll support clients in planning and managing high-end travel experiences, handling everything from initial consultation to post-trip follow-up, all from home. Full training is provided. You don't need a background in travel, you need to be organized, professional, and genuinely good with people. - Provide responsive, professional support to clients via phone, email, and online messaging. - Assist with luxury and leisure travel reservations, itinerary updates, and special accommodations. - Communicate travel details, documentation requirements, and booking policies clearly. - Monitor bookings for accuracy and proactively follow up with clients. - Resolve questions and concerns with a calm, solutions-focused approach. - Keep client records organized and internal systems updated. Qualifications - Clear, professional communicator, written and verbal. - Customer service background preferred, travel or hospitality experience is a plus, not a requirement. - Highly organized with strong attention to detail. - Comfortable working independently in a fully remote environment. - Able to pick up digital tools and booking platforms quickly. Requirements - Laptop or desktop computer. - Reliable broadband internet connection. - Smartphone for communication and updates. - Quiet workspace suitable for client conversations. Benefits - 100% remote with flexible scheduling. - Full onboarding and ongoing professional development. - Travel industry perks and exclusive supplier discounts. - Stable, growing team with real advancement opportunities. - Equal opportunity employer, all backgrounds welcome.