Role Description We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative – Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. - Respond to client inquiries regarding travel options, reservations, and itinerary details - Assist with booking and confirming hotels, cruises, and vacation packages - Review travel information for accuracy, including dates and traveler details - Provide timely updates and professional communication before and after travel - Maintain organized client records and documentation - Deliver high-quality customer support in a fully remote environment Qualifications - Strong written and verbal communication skills - Customer-focused mindset with attention to detail - Comfortable navigating online systems and digital platforms - Ability to manage tasks independently in a remote setting - Previous customer service, hospitality, or administrative experience is helpful but not required Benefits - Structured onboarding and step-by-step training - Access to travel booking tools and supplier resources - Flexible remote work environment - Supportive and collaborative team structure Company Description

• Act as primary contact and support for clients in their use of Onyx products • Respond to client queries assisting them when using Onyx applications • Identify application system issues and open tickets to the appropriate stakeholders • Liaise with internal departments for reporting and resolving service problems • Escalate operational issues when necessary • Proactively identify activities to improve client performance • Communicate with assigned client(s) on behalf of Support Operations • Provide quality deliverables, customer service, and maintain client relationships

Role Description We're a growing remote travel team and we're looking for a detail-oriented, client-first professional to join us as a Luxury Travel Consultant. You'll support clients in planning and managing high-end travel experiences, handling everything from initial consultation to post-trip follow-up, all from home. Full training is provided. You don't need a background in travel, you need to be organized, professional, and genuinely good with people. - Provide responsive, professional support to clients via phone, email, and online messaging. - Assist with luxury and leisure travel reservations, itinerary updates, and special accommodations. - Communicate travel details, documentation requirements, and booking policies clearly. - Monitor bookings for accuracy and proactively follow up with clients. - Resolve questions and concerns with a calm, solutions-focused approach. - Keep client records organized and internal systems updated. Qualifications - Clear, professional communicator, written and verbal. - Customer service background preferred, travel or hospitality experience is a plus, not a requirement. - Highly organized with strong attention to detail. - Comfortable working independently in a fully remote environment. - Able to pick up digital tools and booking platforms quickly. Requirements - Laptop or desktop computer. - Reliable broadband internet connection. - Smartphone for communication and updates. - Quiet workspace suitable for client conversations. Benefits - 100% remote with flexible scheduling. - Full onboarding and ongoing professional development. - Travel industry perks and exclusive supplier discounts. - Stable, growing team with real advancement opportunities. - Equal opportunity employer, all backgrounds welcome.

Role Description We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment. - Provide client support throughout the vacation planning process - Assist with researching destinations, accommodations, and activity options - Collect and organize required trip details and preferences - Prepare and update itinerary information and related documentation - Communicate clearly with clients to ensure all questions are answered - Maintain accurate client profiles and update internal systems as needed - Coordinate follow-ups and scheduling to ensure timely completion of planning tasks - Support the booking process by confirming details and providing administrative assistance - Perform general customer service and coordination duties as assigned Qualifications - Strong organizational skills and attention to detail - Clear written and verbal communication abilities - Ability to work remotely and manage time effectively - Comfortable using online platforms and digital tools - Previous customer service or administrative experience preferred - Dependable, professional, and proactive in following up with clients Work Environment - 100% remote role - Flexible schedule - Training and ongoing support provided Salary $50,000 - $70,000 a year AI Tools in Hiring Process We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.