NSC NBA Services Corp logo
NSC NBA Services Corp

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League, and Basketball Africa League. Established a major international presence with games and programming available in 214 countries and territories in 60 languages. Merchandise for sale in more than 200 countries and territories on all seven continents. NBA Digital’s assets include NBA TV, NBA.com, the NBA App, and NBA League Pass. Created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team, and player platforms. NBA Cares partners with renowned community-based organizations around the world to address important social issues in education, inclusion, youth and family development, and health and wellness.

Senior Site Reliability Engineer

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 1,001-5,000

Location

United States

Posted

34 days ago

Salary

$140K - $150K / year

Seniority

Senior

No structured requirement data.

Job Description

Senior Site Reliability Engineer

NSC NBA Services Corp

Role Description The NBA is hiring a Senior Site Reliability Engineer (SRE) – Messaging & Collaboration to ensure the availability, performance, and reliability of enterprise messaging and collaboration platforms, including Microsoft Exchange Online (M365), email security, Slack, and Microsoft Teams. This is a mission‑critical role supporting the NBA’s most visible operations including live games, playoffs, drafts, and global events, where speed, precision, and accountability matter. Major Responsibilities - Own reliability and operational excellence for messaging and collaboration platforms. - Serve as a senior escalation point for complex issues across Proofpoint, Exchange, Outlook, SMTP, and various collaboration services. - Lead incident response, service restoration, and root cause analysis in high‑pressure, real‑time scenarios. - Design and operate highly available, secure, and compliant messaging architectures. - Automate operations using PowerShell and Microsoft Graph. - Administer and support Slack and Microsoft Teams, including tenant/workspace configuration and escalations. - Provide white‑glove, high‑touch support for the NBA Executive Leadership Team, requiring professionalism, discretion, and urgency. - Partner with Security, Legal, and Audit teams on compliance, retention, and eDiscovery. On‑Call, After‑Hours & NBA Game / Event Support (Required) - Participate in a formal rotating on‑call schedule. - Provide after‑hours, weekend, and holiday support. - Deliver heightened on‑call coverage during live NBA games, playoffs, drafts, and major league events. - Respond rapidly to incidents impacting game operations, executive leadership, or league‑wide communications. - Comfortable operating in high‑stakes, zero‑tolerance downtime environments where rapid resolution is essential. Qualifications - A bachelor's degree in computer science or related technical field. - 10+ years of experience in enterprise messaging, infrastructure, or reliability engineering. Requirements - Deep expertise in Microsoft Exchange Online / M365 and hybrid messaging environments. - Strong experience with email security (DMARC, DKIM, SPF, ARC; Proofpoint a plus). - Advanced PowerShell automation skills. - Experience supporting Slack enterprise environments. - Proven ability to support executives and business‑critical operations with urgency and precision. - Calm, decisive, and effective during live incidents and high‑visibility NBA events. Benefits - Salary Range: $140,000-$150,000 - Annual discretionary performance bonus, awarded at the sole discretion of the Company. - Medical, dental, vision, life/AD&D insurance. - Short- and long-term disability. - Fertility and family-forming assistance. - Wellbeing allowance. - Educational assistance. - Mental health coaching/therapy. - Tax advantaged accounts such as HSA and healthcare/dependent care FSAs. - 401(k) retirement plan. - Time off benefits that include vacation, sick time, and personal days.

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