• Serve as territory business owner with a focus upon impact and territory analysis. Other key areas of focus include optimizing: i) patient diagnosis and care through HCP education, ii) educating HCPs about Ultragenyx approved products, iii) assisting with treatment fulfillment • Ability to develop and nurture effective business relationship management with key stakeholders, including HCPs, Registered Dieticians, Genetic Counselors, Pharmacists, and related support staff • Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; ability to understand people’s emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals. • Develop and maintain a strategic territory business plan focused on key academic centers, community targets within priority specialties, territory opportunities and challenges. • Determines and implements suitable travel schedule and call plan on a daily/weekly basis to ensure both adequate and highly effective coverage for all key accounts. • Executes programs, high impact in-services, and other educational opportunities for their territory. • Timely completion of compliance trainings, internal product & disease state trainings, Veeva administration, monthly expense reports, and all other administration expectations.

Title: Instrument Sales Representative, Human Identification - Remote, Pennsylvania, United States of America - Rochester, New York, United States of America Full time This Account Manager role supports the Human Identification (HID) business by driving adoption of products and services and growing revenue within a regional territory. The role focuses on building strong customer relationships, expanding product use, and delivering best in class customer experience. Key Responsibilities - Manage and grow relationships with forensic laboratories and law enforcement agencies. - Develop and execute sales plans to increase adoption of HID products, including Rapid DNA technology. - Understand customer goals and recommend solutions that align with their needs. - Maintain accurate forecasts, manage the sales pipeline, and develop territory strategy and prepare business reviews. - Collaborate with cross-functional teams to support sales growth across North America. Skills - Ability to probe and identify customer needs and strong consultative selling skills. - Strong organizational skills, including forecasting and pipeline management. - Technical aptitude with scientific instruments and consumables. - Clear listening, communication and presentation skills. - Ability to build relationships and work collaboratively across teams. Knowledge - Understanding of capillary electrophoresis, qPCR, and Rapid DNA technologies. - Familiarity with the forensic and law enforcement markets (preferred). - Awareness of competitor offerings and key differentiators. - Ability to navigate complex organizations and sell cycles, including state and local government environments. Qualifications - Bachelor’s degree in Chemistry, Biochemistry, Molecular Biology, or equivalent.  Advanced degree preferred. - Requires 5 years of experience in sales or support of analytical instruments and related products. - Willingness to travel up to 60%.   Compensation and Benefits The salary range estimated for this position based in Pennsylvania is $88,000.00–$131,400.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

• Hunting and developing new business • Managing the full sales cycle from first conversation through close • Working across multiple stakeholders and long buying cycles • Partnering closely with design and internal teams to deliver the right solution • Maintain accurate, real-time records in Salesforce • Conduct face-to-face meetings with prospects and customers

• Hunting and developing new business • Managing the full sales cycle from first conversation through close • Working across multiple stakeholders and long buying cycles • Partnering closely with design and internal teams to deliver the right solution • Maintaining accurate, real-time records in Salesforce • Conducting onsite sales calls and gathering accurate field dimensions