Title: Sr Customer Analyst Location: Cincinnati United States Job Description: reqId:17944 Category:Sales Job Type:Full-Time Hybrid Description At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 120 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort. JOB OVERVIEW We are seeking a highly analytical and detail-oriented Senior Customer Analyst to support the largest Grocer in market, Kroger. This role is responsible for analyzing sales data, identifying performance trends, and delivering actionable insights to drive results across channels, while also managing customer-facing initiatives such as display, e-com, pricing and promotion. The ideal candidate will be a strategic thinker with strong technical skills and a passion for turning data into impactful business drivers. KEY RELATIONSHIPS • Reports to the Sr. Director of Kroger Team This position will be located in Cincinnati, which is the headquarters of the customer. Role will be 3 days in the office and 2 days working remote. HERE'S WHAT YOU'LL BE DOING - Account analytics - Acts as the account’s go-to analytics resource, evaluating multiple data sources (e.g. Circana, Customer system data) and building analytical tools/ models around areas such as pricing and promotion. - Provides fact-based insights to help Identify key distribution, pricing and placement opportunities that can grow the business. - Accesses, analyzes, and interprets business indicators including shipments, consumption, shopper trends, inventory, pricing, key performance indicators (KPIs) as they pertain to categories/brands and their impact on the markets. - Tracks key performance metrics like Sales Growth and Share against key benchmarks, while keeping up with weekly, monthly and ad-hoc deliverables. - Relationship Management - Works closely with Account Executives, Sales Director and Category Management to review business trends and provide input on opportunities to improve share, profit and gross sales volume. - Support Kroger Sr. National Account Executive and WK Retail Teams- working closely with National Account Executive to provide promotional information for the Retail Team to execute. You will also provide internal & external data/reporting to the NAE & Retail Team to analyze progress of key initiatives. - Providing Insights - As the expert on our sales metrics, inventory and market share metrics, you will work closely with the cross-functional team to review business trends and provide your input on opportunities to improve profit and gross sales volume. - Maximize Business Processes - Develop and maintain dashboards and reports to monitor KPIs and business metrics. Partner with account managers and cross-functional teams to support strategic initiatives and business planning, while keeping up ad-hoc deliverables. - Lead all efforts with field level and division level teams in engaging with Kroger and store and division levels, providing sell sheets, sales metrics and upcoming plan information. QUALIFICATIONS Required: - Bachelor’s degree or equivalent experience. - Proficiency in Microsoft Office applications with advanced expertise in Excel and experience building PowerPoint presentations. - Excellent communication skills with the ability to translate complex data into clear, actionable insights. - Experience working with retailer data and ability to learn new systems quickly. - Ability to thrive in a fast-paced, collaborative environment. Preferred: - Previous experience communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels, both verbally and in writing. - Experience with Kroger and their data systems. - Understanding of promotional methodology and management across retailers. - Previous sales and/or analytical experience. - Experience working with Circana, Kroger systems (Market 6, 84.51 Stratum) Salary Range: $84,000 - $105,000 Salary pay ranges are determined by role and level. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and local market conditions. At WK Kellogg Co, our success depends on our most vital asset — our people. That’s why we’re committed to providing you with benefits and programs that support your Total Health and your journey to be and feel your best — physically, financially, emotionally, and socially. Although subject to change, the below are the benefits currently offered in association with this position: - Incentive Plan bonus eligibility - Health, dental and vision insurance - Savings and Investment Plan with Company match and contribution - Paid Time Off (includes paid sick time) - 11 Paid Holidays - Life Insurance, AD and D Insurance and STD/LTD - Tuition reimbursement, adoption assistance for eligible employees - Employee recognition program The above offerings are subject to the terms of WKKC policies, which will control in the event of a conflict with the above descriptions. Our comprehensive and competitive benefits not only deliver value to you and your family, but also offer choice to meet your unique needs and knowledge to empower confident decision-making. ABOUT WK KELLOGG CO At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com.  If we can help you with a reasonable accommodation throughout the application or hiring process, please email THE FINER PRINT The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position. WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For US applicants: Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link. Let’s create gr-r-reat days, WK Kellogg Co Recruitment

• Identify root causes and opportunities for process improvement • Conduct analyses and optimization initiatives (As-Is / To-Be, BPMN, VSM) • Map and structure processes with a focus on efficiency and waste elimination • Implement improvements and track results based on KPIs • Lead stakeholder alignment and support change management • Develop and maintain documentation (process flows, SOPs, playbooks) • Conduct training sessions and support users in implementing improvements • Manage the continuous improvement project portfolio (status, risks, and priorities) • Support decision-making with data analysis and critical thinking • Serve as a reference in process management and promote best practices

Senior Facets Configuration Analyst Job Description: Location: Remote Employment Type: Full-Time Job ID: 00068641811 About the role As a Senior Facets Configuration & Integration Analyst, you will make an impact by supporting the configuration and validation of the Facets core claims platform for a healthcare Proof of Concept (POC). This role focuses on benefits configuration, claims processing alignment, and ensuring expected adjudication outcomes. You will be a valued member of the System Integration team and will collaborate closely with claims, EDI, and testing stakeholders to deliver accurate and reliable claims results. This is a remote position, open to qualified applicants. In this role, you will: - Configure Facets components to support healthcare claims processing scenarios, including benefits, pricing, rules, and related configuration elements - Validate Facets configuration against expected claims adjudication outcomes and parity results - Partner with System Integration and EDI teams to ensure Facets configuration aligns with incoming HIPAA transactions (837) and expected remittance outputs (835) - Analyze and troubleshoot configuration-related issues impacting claims adjudication, testing, and parity validation - Support testing and validation cycles by reviewing end-to-end claim scenarios and outcomes - Document configuration approaches, decisions, dependencies, and assumptions to support POC deliverables and downstream teams Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position, open to qualified applicants. Regardless of location, we are committed to supporting a healthy work-life balance through our wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs. We will always be clear about role expectations. What you need to have to be considered - Hands-on experience configuring Facets, including benefits, pricing, or claims setup - Strong understanding of healthcare claims adjudication processes - Healthcare payer experience is required - Proven ability to analyze claim scenarios and assess expected vs. actual outcomes - Experience supporting system testing, validation, and defect resolution cycles These will help you stand out - Experience supporting system integration initiatives or Proofs of Concept (POCs) - Familiarity with HIPAA EDI transactions, including 837 and 835 - Strong analytical and problem-solving skills with close attention to configuration detail - Experience collaborating with cross-functional teams across claims, EDI, and technology Salary and Other Compensation: Applicants will be accepted till 5/25/2026 Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. - Please note, this role is not able to offer visa transfer or sponsorship now or in the future* The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

• Researches and applies new and existing state laws and regulations • Drafts policy forms, riders and endorsements • Develops form variations required by specific states • Files products with the states for approval (SERFF or paper filings) • Prepares filing letters, certifications, filing forms, fees and filing packages for multiple product types and life companies • Negotiates verbally and in writing with regulators to expedite product approvals or resolve disapprovals • Reviews advertising/marketing material filings for accuracy and compliance • Approves written internal product approval announcement memos • Makes timely and logical decisions and recommendations in complex and unusual situations in the absence of specific direction • Performs independently and maintains high levels of production and quality; ensures all deadlines are met • Interprets and modifies older policies that employ obsolete language • Negotiates customized policy language with marketing, actuarial, legal and the policy form compliance officer • Works well in a team, with actuaries, product attorneys, account executives, marketing specialists • Trains and mentors, the development of new employees