Role Description As a Customer Executive for Bimbo Away From home Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: - Multi Unit Chains - Large Independent Operator Accounts (Ex. K12, C&U, CMC, US Foods, UniPro, Legacy, Sysco, GFS, and Independents) while managing and achieving budget targets. Key Job Responsibilities - Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. - Develop in-depth knowledge of key customers, competitors, and brokers in the Region. - Daily Management and Development of the broker network. - Currently the Region has 6 Independent Brokerage houses with approximately $17 million in annual sales. - Manage and lead new bread line project for the West for new segment and market. - Will require heavy travel throughout the region as project is deployed. - Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. - Attend food shows, conduct broker training, product cuttings and business reviews. - Manages and negotiates pricing and trade expenditure with customers. - CRM and Trade Management Platforms use. - Additional duties as assigned. Key Behavioral Competencies - Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. - Must possess strong driven self-motivation skills. - Strong presentation skills, excellent verbal and written skills. - Excellent follow-up skills. - Proven track record with growth. Leadership Competencies - Adapts approach and attitude in real time, according to the changing demands of different situations. - Creates a climate where people are motivated to do their best to help the organization achieve its objectives. - Holds self and others accountable to meet commitments. - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Qualifications - Bachelor’s degree in business management and/or Marketing or Sales required. - Minimum of 5 years’ experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. - Strong sales budget management and financial awareness. - Very strong computer skills with Microsoft Office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. Requirements - Travel required up to 75%. Physical Demands The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Benefits - Salary Range: $115,300 - $161,400 - Annual Bonus Eligibility - Comprehensive Benefits Package - Paid Time Off - 401k & Company Match

• Deliver multilingual support in French and English; • Respond, troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; • Maintain regular communication with customers and provide timely updates on open issues and resolutions; • Identify, reproduce, and report bugs clearly to Product and Development teams; • Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; • Maintain high service standards by meeting key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; • Accurately document all customer interactions in the CRM system; • Stay up to date with platform updates, new policies, and industry trends; • Manage high volumes of requests during peak travel seasons, holidays, and major events.

• Atender clientes via chat, telefone e e-mail para entender suas necessidades e oferecer o melhor uso do Asaas • Resolver problemas dos clientes e ser responsável com informações passadas • Saber trabalhar com responsabilidade sobre as metas solicitadas • Priorizar tarefas e honrar compromissos de datas término de serviços

• Provide quick, confident, and friendly responses to all subscribers via email, chat and phone • Actively listen and ask relevant questions to understand and troubleshoot issues, determine root cause, and help find the right solution for the customer. • Become an expert on our products and services by completing training, effectively using resources and asking questions • Successfully meet all agent metrics and contribute to the department’s quarterly goals • Maintain and update customer accounts, subscriptions, and billing information per department policies • Serve as the voice of the customer and know when to escalate technical issues, outages and streaming quality concerns that affect the viewer experience • Contribute to the team and customer knowledge base • Partner and collaborate with teammates to achieve individual and team goals • Actively participate in team discussions and share feedback on what is working, what is not working and new ideas.