Role Description As the Senior Manager of Patient Intake, your mission is to lead a high-performance department of 3 managers and 60+ Patient Intake Coordinators (SDRs). You are the primary driver of total department performance. Your success is measured by your ability to remove administrative friction from your managers, allowing them to focus 80% of their time on call coaching, and by your ability to systematically shift the agent performance bell curve to the right. Key Outcomes (The Scorecard) - Bell Curve Shift: - Increase the "Mean" performance of the total PIC team. - Move the bottom 20% of performers into the "B" player tier and the "B" players into the "A" player tier. - Manager Enablement: - Successful off-boarding of 90% of non-coaching administrative tasks (reporting, scheduling, capacity planning) from the direct managers' plates. - Department KPIs: - 10–20 booked evaluations with U/S per agent/day. - 55%+ Conversion on qualified Leads. - Attendance rate. - Operational Efficiency: - Maintaining 95+% CRM (HubSpot) and EMR (Athena) documentation accuracy across all pods. Core Responsibilities - Strategic Performance Management: - Analyze daily, weekly, and monthly performance data to identify "The Gap". - Develop and implement "Delta Training" programs to address systemic performance issues. - Lead the "Will vs. Skill" calibration for the entire department. - Manager Enablement & Mentorship: - Serve as the "Shield" for direct managers by taking over all administrative reporting, scheduling, and payroll tasks. - Conduct weekly 1:1s with managers focused on their coaching efficacy. - Audit manager coaching sessions to ensure consistency in the 5-Step Sales Process and the "Three A's" (Acknowledge, Answer, Ask). - Operational Infrastructure (The Administrative Engine): - Manage the "Admin Stack": Handle all reporting in HubSpot and Dialpad, manage agent schedules, and oversee capacity planning. - Optimize the "Call Flow": Work with the tech team to build and refine interactive call flows. - Lead "Lead Flow Management": Partner with Marketing to ensure lead quality and volume are balanced. Qualifications - The "Coach of Coaches" Mentality: Proven track record of managing managers in a high-volume SDR/Sales environment. - Analytical Rigor: Ability to use data to diagnose performance issues. - Operational Discipline: Enjoys building systems for others to execute within. - Medical Sales/SDR Background: Experience in a high-volume patient intake or medical sales environment is preferred. Benefits - Medical, Dental, and Vision Insurance - 401(k) - Paid Time Off (PTO) + Paid Company Holidays - Company-Paid Life Insurance - Short-Term Disability Insurance - Employee Assistance Program (EAP) - Career Growth & Development Opportunities

Role Description INTEGRIS Health Portland, Oklahoma’s largest not-for-profit health system has a great opportunity for a patient safety monitor in Oklahoma City, OK. In this position, you’ll work PRN days with our Virtual Nursing team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. - Under the supervision of a registered nurse, performs direct observation of a patient(s) who have been deemed to be a potential danger to themselves. - Will be required to float to all units. - This position requires age related competency. - Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. - This role can also be performed as a Telesitter remotely monitoring patients via audio-visual technology who have been deemed to be a potential danger to themselves. Qualifications - Experience in a healthcare setting preferred. - Ability to work collaboratively with a team. - Strong communication skills. Requirements - Must be able to float to all units as needed. - Must demonstrate age-related competency. Benefits - Front loaded PTO. - 100% INTEGRIS Health paid short term disability. - Increased retirement match. - Paid family leave. Company Description INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Role Description The Manager, Market Management supports membership growth and management by ensuring providers and other key stakeholders across our service area have the information and support they need to provide best-in-class member care, achieve our growth goals and drive quality health outcomes. In addition, the Market Manager develops and analyzes trends that help drive best-in-class member care and quality outcomes, while meeting affordability targets. The Market Manager assists in the development of strong relationships with community partners and develops key insights within our markets to guide overall growth strategies. The Market Manager operates in a matrixed organization and builds partnerships across the organization. You will report into the Director, Market Management. Work Location: This is a remote position based in the field, open to candidates who reside in Illinois. Your daily work will involve a blend of work from your home office and travel for client meetings. Occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $100,602 - $132,040 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Collaborate with internal teams to develop strategies to improve profitability and sustainability of our markets. - Execute necessary tasks of the market(s) growth, profitability, and affordability plan for assigned market(s). - Manage industry relationships to manage market growth, profitability, and affordability efforts. - Support and/or manage team members responsible for the servicing, education and communication to the provider network. - Execute and help identify and guide team and org wide initiatives to improve quality and financial performance. - Monitor assigned partners to gauge compliance with standards, implementing corrective actions to remediate deficiencies. - Help inform key business strategies to achieve market goals and mitigate risks. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - 4+ years of professional experience in healthcare client management, consulting, or financial services or healthcare finance, performance management, or a related field. - 2+ years experience running financial analyses on markets or product lines. Bonus Points - Affordable Care Act (ACA) marketplace, quality of care, and population health experience. - Bilingual (Spanish). Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

Role Description - Develop and execute a strategic sales plan to grow new business in freight forwarding, customs brokerage, and international logistics services across assigned markets. - Build and nurture relationships with importers, exporters, and key accounts, serving as a trusted advisor for their end-to-end supply chain solutions. - Lead, coach, and motivate a team of sales representatives to meet and exceed revenue targets, providing ongoing performance feedback and development support. - Collaborate with operations, pricing, and overseas partner offices to deliver competitive, tailored solutions that meet client shipping requirements via air, ocean, and ground. - Monitor market trends, competitor activity, and regulatory changes impacting global trade to proactively position the company's service offerings. - Manage the full sales cycle — from prospecting and RFQ responses to contract negotiation and client onboarding — ensuring a seamless transition to operations. - Track and report on pipeline activity, sales metrics, and forecasting using CRM tools to provide leadership with visibility into growth performance. Company Description This dynamic organization is a full-service freight forwarding and customs brokerage company headquartered in the United States, with a global network spanning over 100 countries. With deep expertise in air freight, ocean freight, ground transportation, and trade compliance, they provide comprehensive supply chain solutions tailored to the unique needs of each client. Their team of experienced logistics professionals is committed to delivering seamless, door-to-door shipping experiences across industries including retail, manufacturing, and e-commerce. Backed by decades of industry knowledge and strong overseas agent relationships, they are recognized for their reliability, transparency, and personalized service in international trade.