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Customer and Product Security Director
Location
South Korea + 1 moreAll locations: South Korea | Japan
Posted
40 days ago
Salary
0
Seniority
Senior
Job Description
Customer and Product Security Director
Ericsson
About this Opportunity We are looking for a Customer and Product Security Director with responsibility for South Korea, Japan and Taiwan who is also taking the role as Solution Security Officer in MNEA (Market Area North East Asia). This is a Customer-facing Security Advisory role who also work internally to ensure security in locally developed products and solutions. This role will focus on adherence to global and market-area-specific security requirements while enabling sales, delivery, and development of secure Ericsson solutions. The position acts as the primary counterpart to the MNEA Leadership and Account teams on solution security matters and serves as a trusted advisor to customers on security, privacy, and business continuity matters. The role reports to the MNEA Head of Security and maintains a dotted line to Head of Customer & Solution Security. Primary location: Seoul, South Korea; secondary location: Yokohama, Japan. What you will do Act as a trusted customer-facing security advisor - Proactively build and maintain trusted relationships with customers and internal stakeholders. - Serve as the key contact for Security, Privacy, and BCM matters towards customers and accounts. - Ensure customer security requirements are understood, addressed, contractually reflected, and verifiable. - Support both pre-sales and post-sales engagements, including requirement analysis and solution recommendations. Support security governance across sales & delivery - Supports security audits and reviews across customer proposals, projects, and programs. - Manage security tollgates and approve high-risk solution security commitments. - Assess and handle non-standard solution deviations and key security risks. - Coordinate with other MNEA security officers on compliance needs (ISO, NIST, etc.). - Provide expert guidance across domains such as risk assessment, governance, product privacy, security hardening, ISO 27001 controls, vulnerability assessment, and more. Lead the Market Area solution security agenda - Drive adherence to product and solution security requirements and frameworks. - Consolidate and communicate the MNEA security risk profile and drive risk mitigation activities. - Implement security governance functions from group steering documents. - Lead and guide MNEA solution security core teams and dedicated working groups. - Represent the MNEA in global product security forums and executive discussions. Support project delivery risk management - Analyze customer technology environments and define security-related business requirements. - Support risk analysis, gap assessment, and mitigation activities. - Drive closure of customer-identified gaps through collaboration across the Ericsson security community. The skills you bring Leadership & advisory capabilities - Proven experience influencing senior leadership in global organizations. - Strong relationship management across internal and external teams. - Ability to provide strategic guidance and also execute hands-on, time-critical tasks. - Experience facing C-level customers and participation in sales activities. - Experience leading security programs, projects, and cross-functional initiatives. Technical & domain expertise - Basic knowledge of Ericsson product portfolio. - Deep knowledge of product/solution security and cybersecurity principles, and Ericsson EGMS and SRM framework. - Understanding of telecom-specific security implications (Open RAN, SBA, Core/RAN interfaces, network slicing, distributed cloud, XaaS models). - Knowledge of ISO, NIST and other global security/privacy frameworks. - Broad IT experience across OS, networking, and infrastructure. - Familiarity with vulnerability management and incident response. Additional qualifications - University degree in Telecom, IT, Security or related fields (Master's preferred). - 5+ years of cybersecurity experience (telecom/IoT strongly preferred). - Solid understanding of local and regional telecom security regulations. - Excellent written and spoken English. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Seoul, South Korea; Yokohama, Japan Req ID: 782767
Benefits
- 401(K), Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Flexible work schedule, Generous parental leave, Generous PTO, Health insurance, Job training & conferences, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Partners with nonprofits, Performance bonus, Promote from within, Relocation assistance, Free snacks and drinks, Team based strategic planning, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, In-person all-hands meetings, Pension, Personal development training, Virtual coaching services, Flexible time off, Bereavement leave benefits
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