• Design and implement Proof of Concepts (PoCs) for Multi-Agent Systems (MAS) • Build intelligent agents and integrate them into distributed environments • Collaborate with cross-functional teams to deliver scalable AI solutions • Conduct stakeholder interviews and current-state mapping (SIPOC/Swimlane/BPMN) • Maintain and prioritize the backlog across PoC → MVP → Production • Define MAS system design with specified multi-agent architectures and orchestration patterns • Partner to use approved models, frameworks, and components • Run agile execution and manage timelines across contributors • Own UAT strategy, change management, enablement, and rollout plans • Coordinate with data owners for secure access, data quality, lineage, and integration • Enforce safety, privacy, fairness, and auditability in alignment with governance and compliance • Track cycle-time, accuracy, data-quality, and cost-to-serve, and report status to sponsors and technical leadership

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Director, Network Management, is responsible for meeting the network management needs for assigned geography and/or health delivery networks. Working closely with the regional executive teams, and leads the market’s clinical performance activity related to growth, CAHPS, RAF and STARS measures and produce outcomes consistent with corporate guidelines and requirements. Offers technical leadership and expertise to both regional and corporate initiatives for physician, hospital, and ancillary contracted networks. Which shall include direct communication to improve quality performance goals with IPA and Hospitals. Oversee, as assigned Regional Performance of Network. GENERAL DUTIES/RESPONSIBILITIES 1.    Leads and facilitates join operations committee meetings (JOC) with MSO, IPA and Direct Ancillary contracted providers. 2.    Leads and manages provider service representatives to maximize engagement through consistent face-to-face interactions, in-service visits, training sessions and JOC participation to improve performance and growth initiatives. 3.    Reviews, analyzes and develops strategies based on historical performance data and trend performance metrics promoting growth, CAHPS, RAF, STARS, Benefit Orientation, AVA (Alignment Virtual Application). Types of providers: PCP, Specialist, SNFs, ASCs, Home-Health, DMEs (all ancillary providers). 4.    Trains and manages direct reports to capture and document provider interactions in the designated database to ensure proper tracking of action items and performance metrics are being followed. 5.    Oversight of provider service representative’s strategy and schedules to ensure department goals and requirements are being met. 6.    Weekly status update to VP - Track and report network performance and opportunities for assigned regions 7.    Analyzes current and projected network needs from cost/utilization and competitor standpoints. 8.    Collaborates with regional executive team and other departments to ensure contracted network support of operating goals, including STARS, HEDIS, RAF, and other initiatives. 9.    Contributes expertise to development of organizational best practices. Job Requirements: Experience: • Required: Minimum 10 years of experience in managed care or health care field, with a solid understanding of reimbursement methodologies, contract language, negotiation strategies, financial modeling and analysis, managed care and Medicare Advantage plans; or any combination of education and experience, which would provide an equivalent background. Minimum 5 years of experience with delegated and non-delegated providers. Minimum 2 years of supervisory experience. • Preferred: 5 years of supervisory experience Education: • Required: High School Diploma or GED.  Bachelor's degree or four years additional experience in lieu of education. • Preferred: MBA Specialized Skills: • Required: Excellent knowledge of hospitals and managed care finance and contracts Solid knowledge of Medicare managed care and associated contract language Proven ability to foster collaboration, value others perspective and gain support and buy-in for organization proposal. Excellent Microsoft Office skills, including Word and Excel Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Mathematical Skills:  Ability to perform mathematical calculations and calculate simple statistics correctly Reasoning Skills:  Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem-Solving Skills:  Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Report Analysis Skills:  Comprehend and analyze statistical reports. Licensure: • Required: None Other: Ability to travel by car or air Available for evenings/weekends and extended work hours as needed Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $109,932.00 - $164,899.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.

• допомогти команді ще краще зрозуміти наших користувачів, їхні потреби і завоювати їхню довіру • створити якісний продукт з врахуванням фізичних й когнітивних особливостей наших користувачів • вирішувати абсолютно нові й складні задачі

Company Description PatientFi® is a technology-based, point-of-sale financing company in Irvine, CA that partners with healthcare providers to offer patients a friendly payment solution for out-of-pocket medical and dental procedures. The company serves various healthcare specialties, including plastic surgery, dermatology, ophthalmology, dentistry, fertility, and medical spas. PatientFi's mission is to expand patient access to elective healthcare treatments by removing the cost barrier and providing patients with a convenient payment option. About PatientFi Reporting to the Chief Product Officer, this is a hands-on leadership position that is primarily remote, with a slight preference for candidates who can work in a hybrid capacity from our Irvine, CA office. As Principal/Director Product , you will drive end-to-end workflows and UX across provider portals, consumer flows, underwriting/KYC, funding, refunds, chargebacks, and EMR integrations. You will lead Product, Design, and Product Ops/Insights teams to ensure velocity, quality, and data-driven decision-making. Emphasizing curiosity in navigating product and user journeys, you will uncover insights to optimize processes, run rigorous experimentation, and translate strategy into prioritized roadmaps. Proficiency in tools like Looker, BigQuery, AI, Heap, and SQL will be key to supporting the Product and Development Organization with actionable data points. Location: Hybrid or Remote Job Type: Full-time Key Responsibilities Own the measurement and reporting of product performance, including adoption, conversion, engagement, retention, and unit economics, while defining a comprehensive KPI tree (e.g., approval rate, funded volume, take rate, NPS/CES, conversion at each step, time-to-approve, support tickets per 1k apps, SLA). Drive end-to-end workflows and UX for providers and patients, partnering with Product Managers to define KPIs, track post-launch performance, and analyze funnel drop-offs, approval rates, and utilization to identify improvement opportunities. Lead PMs, Designers, UX Research, and Product Ops teams—initially hands-on, then scaling the organization—for outcomes-focused delivery. Stand up a rigorous experimentation program (A/B tests, funnel analytics, pricing & terms tests, approvals mix) using tools like Mixpanel/Amplitude, GA4, Heap, Looker/Mode, LaunchDarkly/Stats, and AI-driven insights. Translate high-level strategy into prioritized roadmaps; ship fast with Engineering through quarterly planning, weekly priorities, and incident-to-backlog feedback loops. Build and maintain a design system and research cadence (weekly usability, quarterly discovery cycles) to ensure high-polish, research-backed experiences. Act as the single-threaded owner for cross-functional delivery, owning requirements with Risk & Compliance (KYC/KYB, adverse action, ECOA, UDAAP-safe UX language), and partnering with Operations, Data, FInance, Sales, Success, and Engineering. Qualifications 5-10 years in product leadership, with 3–5 years leading PMs and Design teams in fintech/payments/lending, B2B2C checkout, or healthcare technology. Proven track record scaling products from ~$50M to $200M+ GMV or $10M to $50M+ ARR; shipped high-stakes flows like identity verification, credit decisions, and pricing. Deep expertise in funnel optimization, experiment design, A/B testing, and statistical analysis. Comfort with SQL, product analytics (Looker, BigQuery, Heap, AI/ML frameworks), and briefing Data Science teams. Demonstrated design taste and research muscle; experience building or overhauling design systems and driving user research cadences. Highly cross-functional: Savvy in Finance/Consumer Lending, understands risk trade-offs, and communicates effectively with Sales for enterprise practices. Exceptional ability to translate complex data into clear insights; collaborative mindset with strong communication skills to influence senior leadership and cross-functional teams. Bachelor’s degree in a quantitative field (e.g., Economics, Statistics, Engineering, Computer Science); Master’s degree a plus. Stack exposure (nice to have): Amplitude/Mixpanel, Looker/Mode, LaunchDarkly/Optimizely, Figma, Jira/Linear; KYC/KYB vendors, EMR/RCM integrations. The requirements listed are representative, but not all-inclusive of the knowledge, skills, and/or abilities needed to perform successfully in this position. Why Join PatientFi? Be part of a high-growth, mission-driven company revolutionizing patient financing. Work with a dynamic, collaborative team that values innovation and execution. Opportunity to make a significant impact in a rapidly expanding market. Benefits: Medical, dental, and vision premiums covered at 80% for employees and dependents Unlimited PTO 401(k) Parental leave AD&D policy provided at no cost to employees (NOTE: At this time, PatientFi is unable to sponsor or take over sponsorship of an employment Visa.) PatientFi provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristics protected by federal, state or local law.