• Lead projects or act as a subject matter expert (SME) under minimal supervision focused on the late-stage and commercial development, validation, and optimization of analytical methods • Manages, oversees, helps design and review method transfer, method development, and validation of release and stability-indicating methods • Mentors and trains others on a wide variety of analytical techniques • Troubleshoots and optimizes analytical methods for the characterization of drug products • Designs qualification/validation and bridging/comparability studies for product characterization • Conducts data analytics, including retrospective data collection and statistical analyses • Communicates results both internally and externally through oral and written updates

• Lead the design and execution of organizational effectiveness strategies • Partner with senior leaders to assess organizational needs • Drive talent management strategies including performance management • Champion change management initiatives • Analyze and report on key metrics • Manage and develop a high-performing global team

• Conduct structured assessments of mental and behavioral health and functioning of oncology patients referred by partner cancer centers and clinics. • Develop treatment plans based on assessment results using Protocol’s evidence-based modular treatment approach. • Implement treatment modules and conduct ongoing progress assessment to guide next steps in care and make changes as indicated by patient progress. • Maintain a patient registry aligned with requirements of the Collaborative Care Model. • Participate in weekly consultation meetings with Protocol’s consulting psychiatrist • Communicate and collaborate with oncology teams about patient progress and recommendations and attend care coordination meetings as needed. • Maintain a patient caseload targeting 65% patient-facing time. • Participate in initial and ongoing training required by Protocol. • Utilize between-session messaging as indicated to support patients. • Engage in ongoing supervision and department meetings. • (If licensed) maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs will be covered by Protocol). • Perform other duties as assigned.

• Act as a compliant subject matter expert (SME) in reimbursement, access, and specialty distribution for assigned geography. • Provide education to HCP offices on coverage status, prior authorization processes, appeals, and alternate funding options for uninsured/underinsured patients. • Build and maintain productive relationships with HCPs, office staff, and health system stakeholders. • Analyze regional and local payer coverage trends, reimbursement criteria, and payer mix. • Provide guidance on specialty pharmacy services and help customers navigate complex distribution channels. • Partner with the Patient Support team to ensure accurate benefit investigations and streamlined patient onboarding. • Collaborate with internal partners to build local access strategies aligned with business objectives. • Develop and execute territory-level business plans using strategic customer insights. • Participate in field-based problem-solving, including reimbursement issue resolution and case escalation when needed. • Identify process improvements and innovations to enhance patient access and provider satisfaction. • Maintain compliance with legal, regulatory, and company policies, especially those governing patient privacy and promotional conduct.