• Build comprehensive financial models from scratch in Excel to quantify business impact, project ROI, and demonstrate the value proposition of proposed solutions to clients • Partner with our consulting teams to lead individual deliverables related to Business Value projection, transformation engagements, often coordinating with concurrent Merkle data, technology, or digital experience implementation teams. • Plan and facilitate client discovery through client interviews, document review, surveys/questionnaires, or marketing data analysis • Manage daily consulting delivery efforts, including client meetings, discussions, workshops, deliverable reviews, or readouts • Plan and manage business prioritization workshops applying a combination of quantitative and qualitative methodologies to select top recommendations • Use market and competitive research to uncover trends, benchmarks, and best practices to inform recommendations • Facilitate work sessions and interviews with our teams and partners to assess gaps, gather requirements, and validate recommendations • Develop executive-level presentations, summarize findings into common themes that inform client recommendations. Identify main data points and measurements to show the impact of our approach and strategy on our client's business • Support business development activities including identification, proposal development, and other pursuit activities • Collaborate and build relationships with our teams (account management, creative, analytics, operations) and partner agencies to determine feasibility and understanding of strategic plans

Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. HiBob is seeking an experienced People Planning Solution Architect‎ to join our Customer Success Solutions Architect team. In this pivotal role, you'll develop a deep expertise in HiBob's Workforce Planning (WFP) module- serving as a bridge between customer needs, product vision, and scalable business outcomes. As a People Planning Solution Architect‎, you'll be a trusted advisor and strategic partner to both our clients and internal teams. You'll collaborate closely with Product, Customer Success, and R&D to ensure the WFP roadmap addresses real customer challenges, drives adoption, and delivers long-term value. Your proactive engagement and consultative approach will help clients unlock the full potential of workforce planning, mitigate risk, and ensure organizational agility. You'll lead client conversations on WFP best practices, scenario planning, process optimization, and headcount management- championing the Voice of the Customer and shaping product direction. By partnering with champions across HiBob, you'll make workforce planning a true strategic lever for our clients' success. Job Requirements Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us. - 2-3 years of experience in a technical, customer-facing role , such as Solution Architect, Implementation Manager, or Customer Engineer- preferably within the HR Tech or SaaS space (background in HR, HR Tech implementation is preferred). - Mandatory : Hands-on experience designing or implementing Headcount / Workforce Planning processes within HR, Finance, or people-related systems. - Experience designing, implementing, or optimizing Job Catalogs /job architectures as part of workforce planning solutions. Ability to map business roles and requirements into a Job Catalog framework to support scalable planning and accurate reporting. - Customer-Centric Problem Solver: Passionate about understanding customer challenges and translating them into scalable solutions. - Cross-Functional Collaborator: Able to bridge technical and non-technical stakeholders - partnering effectively with Product, CSMs, and Enablement. - Strategic & Proactive Mindset: Aligns short-term solution design with long-term platform scalability and resilience. - Strong organizational skills, adaptability, and ownership mindset - thrives in a fast-paced, collaborative environment. - Strong analytical and problem-solving skills. Bonus - Deep understanding of workforce planning concepts and their application in a SaaS environment: Direct experience managing workforce planning processes or leading WFP initiatives in previous companies and experience working with both CFO & CPO offices. - Hands-on experience with Job Catalog setup, job architecture, or job leveling within any workforce planning or HRIS system. - Experience in workforce analytics, headcount modeling, or budgeting tools. - SaaS industry and HRIS/FP&A experience. - Familiarity with common HRIS systems (e.g., Success Factors, Workday, Bamboo) is an advantage. - Knowledge or practical experience in AI technologies is an advantage. - Experience influencing product direction or participating in roadmap discussions is a plus. Job Responsibilities What will you do? - Technical Consultation: Act as a trusted advisor to clients, Implementation Managers, and CSMs, providing expert guidance on all core Workforce Planning features, especially Position Management, Job Catalog, event planning, position, budget data structure and permissions configuration. You'll advise on best practices for setting up and scaling the WFP module, support clients in optimizing their workforce data for planning and analytics, and help ensure that permissions and workflows are configured to maximize engagement, data quality, and adoption. - Job Architecture Management: Advise clients and internal teams on effective Job Catalog management- supporting job architecture, consistency, and integration with Position Management, Compensation, and other modules. - Strategic Partnership with Product: Collaborate closely with Product and R&D teams to ensure alignment between Customer Success and Product, amplifying the Voice of the Customer (VoC) and ensuring insights translate into meaningful platform enhancements. You'll also play a key role in new feature releases, helping teams and customers maximize value from the system. - Framework Building & Innovation: Design and implement strategic frameworks that support customer adoption and platform maturity - enabling consistent and high-quality delivery. You'll identify trends, spot risk indicators early, document best practices, and turn successful approaches into scalable processes that empower both customers and internal teams. - Enablement & Proactive Initiatives: Lead proactive initiatives to support delivery teams, strengthen technical expertise, and increase customers' platform utilization. You'll drive enablement programs, training sessions, and knowledge-sharing activities that position CSAs as trusted consultants. - Continuous Improvement: Continuously identify opportunities to enhance tools, processes, and methodologies - improving efficiency, customer outcomes, and the overall experience from using Hibob. Benefits Join our village HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Company share options plan - We have a flexible hybrid working model - Work from home allowance- to get your home office set up! - Payment for sick leave from the first day - 2 Social Impact days per year for volunteering - Annual Headspace subscription and wellness benefits - Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme - 10 bis or cibus/wolt- you get to pick! - Transportation allowance - Dog-friendly - Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) - Fun company and team social events (locally and virtually with our global teams) - Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter

Role Description This role is part of an ongoing strategic project within the pharmaceutical diagnostics sector, focused on the development of a digital solution that supports continuous glucose monitoring for diabetic patients. The platform enables real-time tracking of glucose levels through connected medical devices and applications, helping patients and healthcare professionals better understand trends, anticipate risks, and improve disease management. The system operates in a highly regulated environment and is built to scale across global markets. As a Solution Architect , you will define and drive the architectural vision across a Solution Train, ensuring alignment between business needs, enterprise standards, and technical implementation. You will work closely with Solution Management, System Architects, Enterprise Architects, and external partners to design a solution that is feasible, scalable, and sustainable over time. You will act as a key bridge between business, product, and engineering, operating in a complex, multi-team environment with high stakeholder exposure. - Collaborate closely with Solution Management to design solutions that meet customer and stakeholder needs - Work with System Architects and suppliers within the Solution Train to elaborate the solution, validate technology assumptions, evaluate alternatives, and converge on the final design - Ensure the feasibility and long-term sustainability of the solution - Design and evolve the technical solution in collaboration with System Architects, ensuring consistency across the architecture - Enable and support the Continuous Delivery Pipeline - Partner with Enterprise Architects to define and support Architectural Enablers contributing to the Architectural Runway - Develop and maintain the Architectural Runway to enable efficient and scalable delivery - Manage suppliers operating as Agile Release Trains (ARTs), ensuring alignment within the overall value stream - Align technology approaches and architectural decisions across the solution landscape - Actively participate in solution-level ceremonies and support System Architects and ARTs during Program Increments Qualifications - Bachelor’s degree in Computer Science or equivalent experience, ideally with certifications in areas such as Cloud, Data, Security, Integration, or Solution Architecture - 3–6 years of experience in infrastructure and/or application architecture within medium to large global enterprises, preferably in regulated environments - Strong understanding of architecture frameworks and patterns (API, SOA, CI/CD, TOGAF) - Experience with cloud platforms, data governance, data management, and advanced analytics environments - Familiarity with healthcare regulations and medical device constraints affecting architecture decisions - SAFe for Architects certification (or equivalent experience in scaled Agile environments) - Ability to support business cases for technical solutions, including ROI and efficiency analysis - Excellent oral and written English, with the ability to build trusted relationships across business and engineering teams - Leadership: Proven ability to lead cross-functional teams and coordinate multiple stakeholders - Proactive, self-driven mindset with strong organizational and conflict-resolution abilities Requirements - Experience with AWS (certification is a plus) and/or other cloud providers (Azure, GCP) - Knowledge of distributed systems and microservices architecture - Familiarity with healthcare interoperability standards (FHIR, HL7) and GxP-regulated environments - Experience with API design, modeling tools, and web/mobile security Benefits - People-First Culture focused on collaboration and growth - 100% remote work, based in Spain, with occasional (non-mandatory) meetings in Sant Cugat or client sites - Continuous learning with training, mentorship, and development budget - Health and wellness benefits, including private health insurance and gym subsidy - Strong engineering culture with knowledge-sharing and technical excellence Company Description Nuvolar Works is an equal-opportunity employer. We welcome and encourage applications from all backgrounds. We do not discriminate based on age, sex, gender, gender identity or expression, sexual orientation, family or marital status, disability, national origin, race, ethnicity, religion, or any other protected characteristic. Candidates with disabilities are encouraged to apply, and we are committed to providing an inclusive and accessible recruitment process. If you require any adjustments during the hiring process, please let us know.

• Design the target operating model, including the overarching ITSM framework, ticket routing logic, and incident management workflows for the consolidated enterprise • Build the CAB quality gate to enforce strict ITIL intake requirements and mandatory global regulatory holds (e.g., e911, UK IPA) before any site moves to execution • Map raw observability alerts into the target ITSM platform (e.g., ServiceNow, Jira Service Management) to build the operational logic pipeline • Architect automated incident-creation rules within the ITSM platform. • Ensure that validated alerts from the observability platform are automatically routed to the correct NOC queue, assigned the appropriate SLA, and deduplicated into a single parent ticket • Complete the core ITSM design and transition finalized runbook templates and operating rules to the Service Delivery Manager prior to volume factory execution • Collaborate directly with the Network Observability Architect to integrate telemetry and monitoring thresholds, translating validated alerts into actionable ITSM tickets via API webhooks