• Develop detailed project plans for IT infrastructure projects • Execute the project plan, ensuring that project milestones are achieved within the planned timelines • Manage project resources effectively • Identify and manage potential risks and issues that could impact project success • Ensure clear and effective communication with project stakeholders • Manage relationships with vendors and service providers • Oversee quality control processes within the project • Provide regular updates on project progress to stakeholders and management

About SupplyCore: SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere. To learn more visit here; One Company. One Mission. - SupplyCore Inc. Job Summary: As a Military Account Manager, you will be responsible for driving sales and revenue growth by prospecting, building, and successfully maintaining and expanding strong military customer relationships. You will provide exceptional customer service while identifying sales opportunities through our variety of program offerings. You will coordinate heavily with the internal teams and supply chain, establishing Dealer of Record opportunities and maintain accurate and detailed data on customers’ needs and opportunities. Key Deliverables and Responsibilities: - Generate sales opportunities in by proactively working with the Military and/or Federal customer end-users in Hawaii, Guam, South Korea and other assigned regions to understand their needs and objectives while strategically aligning our solutions to meet those needs. - Establish Dealer of Record relationship with supply chain partners and negotiate best possible margin. - Expand customer base by researching and identifying opportunities of existing customers and uncovering and developing new customer relationships and networks throughout the military sector. Conduct follow-up on leads generated via marketing campaigns and internet inquiries. - Collaborate internally across all supporting resources and teams to ensure customer satisfaction, swiftly address any concerns or issues, and provide feedback on areas of opportunity. - Maintain detailed documentation within the CRM (Customer Relationship Management) software on customer activities (needs, priorities, opportunities, constraints, etc.). - Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling to military bases, attending trade shows, industry events and conferences to expand networks and foster relationships to generate leads for new opportunities. - Stay up-to-date and informed on new product and industry developments and emerging trends of the Military and/or Federal customers and the associated supply chains.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Pacvue is looking to add an IT Operations Specialist to the Corporate IT Service Desk team. This role will report to the IT Operations Manager and will work across all Pacvue brands to support a comprehensive and unified IT experience. You will have an enterprise-wide impact as you work with users across our brands for Tier 1 IT support to keep our teams running smoothly. Responsibilities - Support a culture of safety, security, and compliance in all aspects of IT Operations activities. - Support enterprise applications across the Pacvue brands (Okta, Slack Enterprise, M365, Atlassian Suite, GitHub, etc). - Support users in a remote environment. - Tier 1 triage and resolution of IT application and hardware issues; act as an escalation point to higher tier support as needed, in a 24/7 environment. - Tier 1 execution of IT application moves, adds, and changes (MAC) within given procedures and approval processes. - Walk end users through the problem-solving process in a friendly, helpful, and positive way and follow up to ensure the issue has been resolved. - Work cross-functionally to aid in successful office experience changes such as hardware and software installations, maintenance, and network troubleshooting. - Troubleshoot printing and wireless connectivity. Qualifications - Experience supporting a hosted IT stack: Okta, M365 cloud environment, Atlassian Jira/Confluence, Slack, Zoom, and MDM solutions (Intune, JAMF, Kandji). - Experience supporting MacOS & Windows 11, OS installation, configuration, and patching. - Ability to complete assigned tasks on a routine basis, meet resolution SLAs and KPIs. - Ability to manage multiple tasks, requests, and responsibilities and prioritize appropriately. - Ability and desire to learn new hardware and software and put in the work to do so quickly. - Proven ability to meet deadlines, multi-task, and work independently. - 2+ years IT service desk experience. - Shift work, with prioritization of US working hours. Benefits - Competitive salary of $5.10 per hour with potential annual performance-based increases. - Work From Home. - Annual contractor bonuses every December and a comprehensive benefits package including HMO for the contractor and immediate family (spouse and children) after three months. - Sick leave and paid time off after three months. - Maternity/Paternity leave (applicable after six months). - Internal training. - Opportunities for personal and professional growth within a supportive team environment. Company Description Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position may be performed remotely, but requires the flexibility and willingness to travel as needed. Praxis is seeking a Service Desk Manager to lead our IT Support Team and ensure excellent technical service delivery across the company. This role is vital to keeping our IT support experience fast, clear, and reliable. As the first line of escalation from our Service Desk Specialists, you’ll triage tickets, optimize routing, and partner across the business to resolve issues quickly. You’ll also drive process improvements, support ongoing maintenance work with our Tier II team, and proactively manage hardware and licensing needs. This is a hands-on leadership role, ideal for someone who’s energized by problem-solving, team coaching, and delivering high-integrity support in a dynamic environment. Primary Responsibilities - Manage day-to-day ticket intake performance and ensure SLAs are met or exceeded - Serve as the primary point of escalation for Tier I tickets, resolving issues or coordinating handoff to Tier II as needed - Support the Tier II team on ongoing IT maintenance and infrastructure projects - Identify and escalate trends in hardware and licensing needs before they impact the business - Coach, mentor, and develop a small team (3–4) of Tier I Service Desk Specialists - Partner cross-functionally with internal teams and external vendors to ensure seamless service - Develop documentation, workflows, and training to improve consistency and efficiency Qualifications - 4+ years of hands-on experience with Microsoft enterprise environments, including Entra ID (Azure AD), Microsoft 365, Defender for Endpoint, and related tools - 3+ years of experience managing a service desk or IT support team - Proven ability to lead, coach, and develop Tier I support staff - Strong troubleshooting skills across hardware, software, and systems in a corporate environment - Demonstrated customer service orientation — responsive, clear, and empathetic in every interaction - Able to triage effectively, prioritize under pressure, and manage workload in a fast-paced setting - Experience with ITSM tools, endpoint management platforms, and remote support technologies - Detail-oriented, proactive, and highly accountable — you take ownership and follow through Requirements - The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. - Comfort with screen work, basic hand coordination, and focus. - Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Benefits - 99% of the premium paid for medical, dental and vision plans - Company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage - Dollar-for-dollar match up to 6% on eligible 401(k) contributions - Long-term stock incentives and ESPP - Discretionary quarterly bonus - Extremely flexible wellness benefit - Generous PTO, paid holidays, and company-wide shutdowns - Joining a phenomenal crew of colleagues who are smart, engaged, and inspiring Company Description Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members. Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE® to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws.