• Lead the teams that execute on the strategy for AI-generated and AI-enhanced case law content, aligned to product priorities and customer needs. • Develop and maintain roadmaps for AI case law initiatives, from proof-of-concept through production deployment. • Identify and prioritize opportunities for AI across the case law lifecycle, including collection, conversion, enrichment, summarization, classification, linking, and update workflows. • Partner with Product and Technology teams to ensure AI content capabilities support Lexis+ AI and related research experiences. • Provide direction and oversight for AI-driven case law content initiatives across assigned jurisdictions and content streams. • Ensure AI-generated content meets LexisNexis standards for legal accuracy, editorial quality, consistency, and trust. • Define and apply governance frameworks for AI content, including human-in-the-loop review, version control, auditability, and risk mitigation. • Work closely with the Director of Performance and Operations to transition mature AI solutions into BAU workflows when appropriate. • Engage and present to senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins. • Support the development of AI skills and editorial best practices across content teams in partnership with regional and functional leaders. • Promote responsible AI adoption, experimentation, and continuous improvement within editorial workflows. • Act as the primary editorial point of contact for AI-related case law initiatives with Product Management, Engineering, Data Science, and UX teams. • Translate editorial and legal requirements into clear AI content specifications, evaluation criteria, and success measures. • Define and track success metrics for AI-driven case law content, including quality, coverage, content freshness, and scalability. • Establish feedback loops to improve AI output using editorial review, customer signals, and downstream usage data. • Stay informed on industry developments, regulatory considerations, and emerging best practices related to AI in legal publishing.

• Live and speak the brand across all content touchpoints, ensuring a cohesive and distinctive voice that reflects the company’s positioning and values. • Develop strategic and thematic campaign narratives that translate seamlessly across multiple conversion channels (paid ads, website, email, social, catalogues, and lead magnets). • Lead the creation of big campaign concepts and storytelling angles that connect brand messaging with measurable pipeline and revenue outcomes. • Ensure all content is not only conversion-focused but also emotionally resonant, on-brand, and strategically aligned with audience insights. • Translate brand strategy into compelling content themes, messaging frameworks, and creative directions that scale across funnel stages. • Act as the guardian of brand storytelling, maintaining consistency in tone, messaging hierarchy, and narrative across all assets and platforms. • Manage and coordinate a network of freelance creatives (writers, editors, designers, photographers). • Oversee high-volume content production across web, email, and social platforms. • Ensure consistent brand voice, quality standards, and on-time delivery. • Map all content initiatives to the marketing funnel and revenue goals. • Create and optimise conversion-focused assets such as paid ads, landing pages, email sequences, and lead magnets. • Track performance metrics (MQLs, SQLs, CTR, CVR) and continuously refine strategy based on data. • Own and execute the organic growth roadmap, including SEO/GEO and founder-led thought leadership channels. • Scale reach and visibility through strategic content distribution. • Identify new opportunities to expand audience acquisition and engagement.

• Constantly track social platforms to identify emerging trends, viral moments, and conversation shifts relevant to Curology’s POV. • Proactively pitch timely, platform-native ideas that feel distinctive, brand-aligned, and differentiated from competitors. • Develop repeatable, episodic content formats and ownable social franchises that drive recurring engagement. • Quickly produce lo-fi, authentic, and native content (videos, photos, memes, carousels, stories, simple graphics) to support product launches, campaigns, and cultural moments. • Confidently film, edit, and design content using mobile-first tools without heavy production support while maintaining strong platform alignment. • Write and post real-time comments and replies that feel clever, human, and culturally fluent. • Engage with influencers, creators, and trending posts to expand reach and deepen conversations. • Build brand love through authentic, credible, and on-brand interactions. • Work closely with our community management vendor to develop, execute, and refine community engagement strategies that support business objectives. • Support social listening initiatives in partnership with the Customer Success team to surface insights, trends, and customer feedback. • Support social pushes during product launches and high-volume campaign periods. • Assist with asset trafficking, scheduling, cross-functional coordination, and UGC asset alignment to ensure timely execution. • Monitor performance across platforms and share clear, actionable insights. • Identify patterns in what resonates and apply learnings to future creative direction and best practices. • Stay current on platform updates, emerging formats, and creative tools. • Explore, leverage, and establish proficiency in AI tools to streamline content creation, increase efficiency, and improve performance. • Partner closely with social, influencer, and creative teams to ensure content is strategically aligned, visually strong, and on-brand. • Contribute to a cohesive and distinctive Curology social identity.

Join Our Mission to Revolutionize Healthcare Thoughtful is pioneering a new approach to automation for all healthcare providers. Our AI-powered Revenue Cycle automation platform enables the healthcare industry to automate and improve its core business operations. We're looking for an exceptional Design Technologist for our UX Platform Team within our Core Platform Engineering team. Please note: This is an engineering role, not a design role. If you're a design technologist, full-stack engineer, or frontend engineer with exceptional design system skills and a strong design sensibility, we're looking for you! As a Design Technologist, you'll bridge the gap between design and engineering, turning concepts into production-ready interfaces while building and evolving our design system. You'll develop reusable component libraries, and ensure our products are accessible, performant, and delightful to use. Your work will directly impact both internal teams and customer-facing products. Your Role: Develop & Maintain Our Design System Build and evolve our component library using modern tools and frameworks. You'll create reusable, accessible components with comprehensive documentation that empowers both designers and developers. Champion Accessibility & Performance Ensure every interface meets WCAG standards and performs optimally. You'll be the advocate for inclusive design and technical excellence across our products. Connect Design and Engineering Partner with product, design, and engineering stakeholders to understand real-world needs and shape the right solutions. You'll operate autonomously but never in isolation, serving as the critical connector between design and development teams. Leverage Modern Tooling Use AI-assisted development tools and modern frameworks to ship faster without compromising quality. You'll help establish best practices for using these tools effectively across the team. Your Qualifications: You care just as much about why you're building something as how you build it You see design systems as living products that need iteration and care Why Thoughtful? Competitive compensation Health benefits: Comprehensive medical, dental, and vision insurance. Time off: Generous leave policies and paid company holidays. Required Technical Exercise - submissions without this component will not be considered: Please spend no more than 45 minutes completing a quick coding exercise by following the instructions here. California Salary Range $170,000 — $220,000 USD