• Design, develop, and maintain applications and services in AWS cloud environments, following best practices for scalability, security, and performance. • Develop and evolve microservices architectures and RESTful API integrations to support distributed systems. • Build, test, and deploy applications using TypeScript and JavaScript as primary languages, with Python as a secondary language. • Implement automation, orchestration, and integration layers using Hyperscript to streamline workflows and system interactions. • Collaborate with architects, product owners, and other engineering teams to define technical solutions aligned with business requirements. • Participate in code reviews, ensuring code quality, performance optimization, and adherence to development standards. • Troubleshoot, analyze, and resolve application and infrastructure issues in cloud-based environments. • Contribute to continuous improvement initiatives related to software architecture, development practices, and cloud operations. • Document solutions, integrations, and technical decisions to support maintainability and knowledge sharing. • Interact with middle and senior technical stakeholders during architecture discussions, incident resolution, and solution design reviews.

• Lead discovery sessions to understand customer systems, workflows, pain points, and objectives • Develop and maintain a strategic technical roadmap for each account • Design and define tailored technical solutions that demonstrate ROI • Coordinate and lead technical specialists to deliver demos, benchmarks, evaluations, and ROI modelling • Establish credibility through consistent delivery and solution-oriented engagement • Cultivate long-term technical partnerships with customers • Partner with Account Executives to identify cross-sell and upsell opportunities • Lead and mentor resolution of complex technical issues escalated by Customer Success

• Collaborate with teammates and cross-functional teams to design innovative services and features that enhance the core product, making it more compelling and valuable. • Develop robust tools and services to continue to improve our image build system as it scales.

• We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. • With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.