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Quavo is a leading provider of automated dispute management SaaS solutions for issuing financial institutions.
Senior Product Manager
Location
United States
Posted
31 days ago
Salary
0
Seniority
Senior
Job Description
Senior Product Manager
Quavo Fraud & Disputes
• Define product strategy, roadmap, and priorities • Define the problems to solve, target users, key use cases, and intended business impact • Establish feature briefs, success criteria, and outcome measures • Guide prioritization and tradeoff decisions from a client and business perspective • Partner closely with engineering and data science teams to define and deliver data and AI-driven capabilities • Collaborate with Product Owner and engineering partners to refine requirements and support execution, stepping in as needed to unblock progress and ensure delivery stays on track • Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, and clients • Partner with Product Marketing to support go-to-market efforts, while incorporating customer feedback through direct engagement (e.g., betas, discovery, validation) • Leverage AI tools to accelerate research, analysis, and product development workflows • Monitor adoption, feedback, and performance to ensure solutions are delivering value • Incorporate regulatory considerations into product decisions
Job Requirements
- 7+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams
- Strong fintech domain knowledge: fraud and disputes space, with demonstrated knowledge of consumer financial products and chargeback/dispute resolution processes
- Experience leading product work across strategy, prioritization, and delivery
- Experience working on data-driven products and partnering closely with technical teams
- Strong analytical thinking and comfort using data to inform decisions
- Ability to lead cross functional teams and drive alignment in complex environments
- Demonstrated ability to operate with high ownership and drive outcomes in ambiguous environments
- Experience in regulated or risk-sensitive domains, preferably within fintech, fraud, or dispute management
- Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products, able to effectively partner with data science and engineering teams
- Experience using AI tools to improve productivity, accelerate workflows, and enhance product development processes
- Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership.
- Comfortable with autonomy and ambiguity; able to self-direct work and deliver results independently in a high-demand, fast-paced environment without close supervision.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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