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Quavo Fraud & Disputes logo
Quavo Fraud & Disputes

Quavo is a leading provider of automated dispute management SaaS solutions for issuing financial institutions.

Senior Product Manager

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

31 days ago

Salary

0

Seniority

Senior

Bachelor Degree7 yrs expEnglish

Job Description

Senior Product Manager

Quavo Fraud & Disputes

• Define product strategy, roadmap, and priorities • Define the problems to solve, target users, key use cases, and intended business impact • Establish feature briefs, success criteria, and outcome measures • Guide prioritization and tradeoff decisions from a client and business perspective • Partner closely with engineering and data science teams to define and deliver data and AI-driven capabilities • Collaborate with Product Owner and engineering partners to refine requirements and support execution, stepping in as needed to unblock progress and ensure delivery stays on track • Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, and clients • Partner with Product Marketing to support go-to-market efforts, while incorporating customer feedback through direct engagement (e.g., betas, discovery, validation) • Leverage AI tools to accelerate research, analysis, and product development workflows • Monitor adoption, feedback, and performance to ensure solutions are delivering value • Incorporate regulatory considerations into product decisions

Job Requirements

  • 7+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams
  • Strong fintech domain knowledge: fraud and disputes space, with demonstrated knowledge of consumer financial products and chargeback/dispute resolution processes
  • Experience leading product work across strategy, prioritization, and delivery
  • Experience working on data-driven products and partnering closely with technical teams
  • Strong analytical thinking and comfort using data to inform decisions
  • Ability to lead cross functional teams and drive alignment in complex environments
  • Demonstrated ability to operate with high ownership and drive outcomes in ambiguous environments
  • Experience in regulated or risk-sensitive domains, preferably within fintech, fraud, or dispute management
  • Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products, able to effectively partner with data science and engineering teams
  • Experience using AI tools to improve productivity, accelerate workflows, and enhance product development processes
  • Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership.
  • Comfortable with autonomy and ambiguity; able to self-direct work and deliver results independently in a high-demand, fast-paced environment without close supervision.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

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