Role Description We are seeking a highly capable, proactive, and exceptionally organized Virtual Assistant based in the Philippines to support our brokerage operations in real-time. This is a full-time, monthly-retainer role. You will be our dedicated team member, not shared across other clients. Your time will be split into two core functions: - 80% Brokerage Support: Directed by the Head of Admin, supporting our 15+ brokers with research, document preparation, and marketing tasks. - 20% Executive Support: Providing direct administrative assistance to the COO & Partner. You must be available during Eastern Time (ET) business hours and respond to requests with the same promptness and professionalism as if you were sitting in our Toronto office. Qualifications - Fluent English: Impeccable professional-level reading, writing, and verbal communication. - Real-Time Availability: Must work strictly during Eastern Time (ET) business hours (9 AM – 5 PM ET minimum). - Microsoft Office Mastery: Advanced, confident proficiency in Word, Excel, Outlook, and PowerPoint. - HubSpot CRM Experience: Demonstrated history of managing contacts, deals, tasks, pipelines, and email sequences within HubSpot. - CoStar Proficiency: Familiarity with CoStar for property research, comp searches, availability queries, and market analytics. - Commercial Real Estate (CRE) Acumen: Strong understanding of core CRE concepts. - Design & Template Skills: Proven ability to manipulate photos, graphs, maps, and data into structured document templates. - AuthentiSign / e-Signature Tools: Experience with (or ability to rapidly master) AuthentiSign or DocuSign. - Home Office Infrastructure: Fast, stable, hardwired internet connection, a modern computer, a high-quality headset, and a quiet, professional workspace. Requirements - Working under the direction of the Head of Admin to support the wider brokerage team. - Data, Research & Analytics: - Research & Data Scrubbing: Compile, verify, and clean commercial/industrial property data. - Market Availability Reports: Source, filter, and format comprehensive industrial/commercial availability lists. - Comparable Sales (Comps): Actively research and organize comparable property transactions. - CRM Data Mastery: Keep HubSpot records immaculate. - Marketing & Presentation Materials: - Broker Opinion of Value (BOV) Support: Assist with data gathering, formatting, and layout design. - Tour Packages & Property Brochures: Assemble high-quality property brochures and presentation materials. - Template Production: Insert property photos, maps, and market data into marketing templates. - Listing Coordination: Support the input, updating, and syndication of property listings. - Operations & Workflow Execution: - Document Preparation: Draft, format, and proofread letters, emails, and reports. - Electronic Signatures: Manage document workflows through AuthentiSign. - Scheduling & Coordination: Assist with calendar management and meeting setups. - Ad-Hoc Admin Tasks: Respond to day-to-day requests from the admin team. - Part B: COO Executive Support (20%): - Strategic Calendar Management: Schedule meetings and manage confirmations. - Executive Correspondence: Draft and send communications on behalf of the COO. - Pipeline & HubSpot Management: Act as the gatekeeper for the COO’s CRM. - Reporting & Analytics: Compile weekly activity summaries and broker performance stats. - Project Coordination: Track open operational items and follow up with team members. - Personal Admin: Assist with travel coordination and other executive tasks. Benefits - $400 Placement Bonus after successfully completing your first 30 days with your first MOD client. - Independent Contractor Referral Program – Earn up to $330 for every successful referral. - MOD Cash Advance Program available after 6 months of active service with MOD client/s. - Comprehensive HMO Coverage for you and 1 dependent, starting after 6 months of active service. - Dental Benefits through Maxicare Dental Hub. - Optical Reimbursement for HMO principal members. - Group Life Insurance with Accidental Death & Dismemberment coverage. - Maternity Reimbursement for both normal and Caesarean delivery. - 6 Paid US Holidays. - 7 Additional Vacation Leave Credits after 10 months of active service. - 7 Additional Sick Leave Credits after 1 year of active service. - Unlimited Upskilling Opportunities through MODUniversity. - Mentorship and collaboration with global leaders and teams. - Clear career advancement pathways within the organization. - Diverse, inclusive, and supportive workplace environment.

• Protect the CEO and CCO’s time by managing email, schedules, and daily priorities • Track, organize, and update key processes, ensuring all SOPs reflect the latest feedback • Anticipate needs and solve problems before they arise, keeping both leaders focused on strategy and creativity • Coordinate calendars, meetings, and communication across internal and external partners • Handle sensitive information with professionalism and discretion • Support company-wide projects, working with department leads to keep initiatives on track • Prepare and edit documents, presentations, and reports with accuracy and polish • Maintain ClickUp dashboards, L10 agendas, and company scorecards • Assist in hiring, onboarding, and training new team members • Organize travel, events, and both business and household logistics for the executive team • Identify and streamline inefficiencies in administrative and operational workflows

Role Description AdvanceCare Health Services, LLC is seeking a dedicated and detail-oriented Strategy, Planning & Systems Specialist. You will have a pivotal responsibility in assisting with strategy development and ensuring its successful implementation. Your core duties will involve: - Composing, maintaining, and clarifying all procedures within AdvanceCare. - Revising and writing processes for all departments. - Preparing, analyzing, and reporting on strategic and functional information to drive key initiatives. This is a work from home position. You must have a high-speed internet and a 27" or larger monitor, keyboard & mouse for use with our company laptop. Responsibilities - Assist in strategic planning and Objective and Key Results (OKR) efforts to develop an integrated roadmap across the entire organization. - Assist in building a coherent strategy, vision, and roadmap for the entire organization, help establish shared goals & collaborate with cross-functional teams & leaders across the organization to drive alignment. - Support stakeholders to define, launch, and drive strategic and organizational initiatives across the organization. - Help out in gathering relevant data, assist with conducting business analysis, help develop and manage project trackers and timelines, and collaborate with cross-functional groups to deliver on project objectives. - Help to identify and review market trends and then assist in analyzing and applying this information in developing strategies and plans for individual market segments. - Assist in monitoring business climate, trends in technology and development, and government activity in areas of the company’s current and anticipated service lines. - Help lead trials concerning new plans, business initiatives, and pilot programs; assist in making recommendations and help implement adjustments and modifications based on the results. - Collaborate with business unit administration and managers to help produce business and service plans that are profitable and evaluate these plans periodically. - Collaborate with all departments to ensure departmental processes are kept up to date and new processes are being created when needed. - Maintain and update all required projects/tasks, and spreadsheets. - Maintain member and employee confidentiality. - Analyze documents received from external organizations, identifying issues as they arise and improving processes and systems as required. - Recognize areas for improvement within the transitional part of the company and develop actionable plans to implement them. - Complete other job duties as assigned. Qualifications - Ability to perform the essential job functions listed above. - Ability to maintain confidentiality. - Good verbal and written communication skills. - Flexible and possesses a willingness to learn new skills. - Good computer & organizational skills. - High School Diploma or equivalent. - Meet attendance and productivity requirements. Work Environment This is a work from home position, using company-provided systems to stay connected and productive. It requires a quiet, professional workspace, reliable internet, and the ability to stay focused and organized without direct supervision. Regular communication with leadership and team members is essential, and timely responsiveness during business hours is expected. Benefits - Dental insurance - Flexible schedule - Health insurance - Paid time off - Referral program - Vision insurance - Paid Orientation - Paid Training Company Description Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportunity employer and a drug-free workplace. We are looking for an independent and self-motivated individual that possesses a high level of energy to join our company.

• Experience with a variety of electronic medical records • Utilizes EMR Navigation to locate and obtain required medical records • Communicates with external facility staff with a high level of professionalism • Enters data into excel tracking workbooks • Utilizes coding platforms as required per divisional requirements • Prepares reports for aging and KPI for coding leadership as assigned or requested • Prepares data worksheets for coding reviews • Communicates daily assignments with vendor partners • Assists with maintenance of team playbooks (SOP/Pathways) • Interacts with and responds to physician coding documentation deficiencies • Monitors and tracks clinician responses to documentation deficiencies and provides feedback to Coding Quality and Education • Processes post-op pain rounding visits • Entry level coding (post prospective audit) • Performs other duties as assigned • Adheres to all company policies and procedures – especially HIPAA and confidentiality