• Develop and maintain procurement dashboards and reports, providing insights on spend, performance, and process efficiency • Analyze procurement data to identify trends, risks, and opportunities for continuous improvement • Support the optimization of procurement processes, helping to streamline workflows and enhance operational effectiveness • Partner with Procurement, Finance, and Technology teams to ensure data accuracy and system effectiveness • Act as a key point of contact for procurement-related queries, offering guidance on processes, policies, and tools • Support vendor performance tracking and reporting, contributing to data-driven supplier management • Assist with system enhancements, testing, and user adoption of procurement tools and platforms • Enable better decision-making by translating complex data into clear, actionable insights

• Analyse vendor spend data to identify trends, cost drivers, and opportunities for optimisation • Partner with Category Managers and business stakeholders to support category planning and sourcing strategies • Contribute to the development of preferred supplier lists (PSLs) and vendor strategies across key categories (e.g. IT, Marketing, Education) • Support end-to-end procurement and contract lifecycle activities, from vendor onboarding through to contract execution and renewal tracking • Build dashboards and reports that translate complex data into clear, actionable insights for stakeholders and leadership • Provide analytical support for sourcing events, RFP processes, and contract negotiations • Monitor vendor performance, contract utilisation, and compliance against agreed terms • Identify process improvements across the Source-to-Pay (S2P) lifecycle and support continuous improvement initiatives • Respond to stakeholder queries and act as a trusted point of contact for procurement-related insights and data

• Support for operational processes within the Shared Services team • Independent coordination with internal stakeholders and external partners to further develop services • Preparation of price comparisons and support in supplier negotiations • Ownership of small independent projects and a variety of tasks such as research or preparing presentations

• Own the end-to-end vendor ecosystem across Claims, including TPAs, legal panels, and external service providers • Lead vendor strategy, sourcing (RFPs), and selection aligned to the Claims operating model • Drive vendor performance through KPIs, SLAs, and structured governance frameworks • Manage commercial relationships, including contract negotiation, cost control, and spend optimisation • Oversee legal panel and TPA performance, ensuring quality, compliance, and efficiency • Partner cross-functionally with Claims, Legal, Compliance, Finance and Strategy • Support M&A activity, including vendor due diligence and integration