GitLab logo
GitLab

GitLab, founded in 2011 and based in San Francisco, California, maintains a distributed team of professionals that work remotely across multiple continents. GitLab advocates for pr

Senior Engineering Manager, Tenant Experience Platform

Location

California

Posted

36 days ago

Salary

$168K - $285.6K / year

Seniority

Senior

Job Description

Senior Engineering Manager, Tenant Experience Platform

GitLab

• Manage engineering teams focused on observability, tenant controls, and upgrade tooling across the Tenant Experience platform. • Drive a clear Tenant Experience vision across self-managed, Dedicated, and cloud-native deployments, including tradeoffs needed to serve self-managed GitLab customers. • Guide technical and organizational direction across observability infrastructure, self-healing frameworks, rate limits, feature flags, and coordinated upgrade orchestration. • Work closely with engineering managers, staff and principal engineers, and partner teams including Reliability & Production Engineering, GitLab Delivery, and Dedicated. • Coach engineering managers on team health, performance, prioritization, hiring, and organizational design. • Develop actionable roadmaps from broad platform strategy, with clear milestones, owners, and delivery timelines that teams can track. • Own production outcomes that affect tenants and operators, with success measured by upgrade reliability, observability coverage, and time to make self-service controls available. • Improve execution by creating clarity, fostering strong technical discussion, and helping teams make choices as requirements evolve.

Job Requirements

  • Experience managing engineering managers and guiding them in execution, hiring, performance, and team health.
  • Experience guiding distributed teams through change and ambiguity while building clarity, accountability, and momentum.
  • Experience building or scaling a function, including shaping teams for evolving scope.
  • Knowledge of self-managed, on-premises, or bare metal environments and how they differ from cloud-first operating assumptions.
  • Familiarity with large-scale distributed systems and SaaS services, including containerized and Kubernetes-based delivery models.
  • Working knowledge of observability practices such as metrics, logs, traces, service level indicators, and service level targets, along with concepts like self-healing systems, rate limiting, and feature-flagged rollouts.
  • Ability to evaluate technical tradeoffs and contribute informed judgment on platform architecture and cross-team system integration.
  • Knowledge of emerging engineering practices and developer workflows, including AI-assisted tooling, with the ability to balance productivity, team development, and engineering standards across multiple teams.

Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave

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