Role Description We are currently looking for a Project Coordinator to support the successful execution of construction and restoration projects. This role plays a critical part in managing project administration, facilitating communication across teams, tracking financial and scope-related items, and ensuring projects are completed efficiently and to a high standard of quality. The ideal candidate is highly organized, thrives in fast-paced environments, communicates confidently, and takes ownership of tasks from start to finish. In Teamswell, every team member has an instrumental role and impact on the success of our business and our client’s success. We seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Project Coordinator will possess the skills and experience required, as well as a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team. Core Responsibilities - Project Tracking: Maintain and track all project tasks, deadlines, and milestones within Asana to ensure that no project falls behind schedule. - Project Documentation: Maintain accurate and up-to-date project records, including confirmations, status updates, schedules, and deliverables. - Administrative Support: Provide high-level operational support to multiple Assistant Project Managers and Project Managers, allowing them to focus on strategy and client management. - Meeting Coordination: Record detailed meeting notes, document key decisions, and clearly outline specific action items for team follow-up. - Workflow Monitoring: Proactively monitor workflows and follow up on outstanding items to prevent project delays. - Digital Organization: Maintain well-organized digital file structures, ensuring all documents are saved consistently and accurately according to company standards. - Process Improvement: Continuously identify and implement more efficient ways to complete tasks and improve project workflows. Requirements - Strong Organizational Skills: Proven ability to manage multiple projects and shifting priorities simultaneously. - Project Management Tools: Previous experience using project management software, with a strong preference for Asana or similar platforms. - Attention to Detail: Exceptional precision in documentation, note-taking, and tracking complex tasks and deliverables. - Communication Skills: Clear and professional written and verbal communication skills for effective internal and external coordination. - Proactive Mindset: A self-starter who anticipates potential issues and ensures that nothing “slips through the cracks.” - Deadline Management: Ability to work comfortably under firm deadlines in a fast-paced, high-pressure environment. - Team Values: A commitment to core values, including Teamwork, Integrity, Quality, and a Fun/Employee Wellness mindset.

• The Project Manager is responsible for managing all aspects of Clinical market research projects accurately with internal/external clients. • The manager will determine business/project problems and establish project objectives. • The Project Manager will analyze and oversee data collection for clinical surveys. • This position demands close contact with the client, making sure the client is fully aware of project status, and that any changes are addressed in a timely and satisfactory manner. • Completes all required trainings as well as any required certifications ie; GCP (Good Clinical Practice), CITI (Constructive Industry Training Institute) etc. • Understand, implement and ensure project execution according to study protocol and Sago’s Quality Management System Standards, specifically applicable core or support procedures as identified in training. • Manage quality of work for projects to include but not limited to: development and review of study materials and project schedule; attend project update meetings; lead study briefings; work with Call Center on recruitment of participants; maintain quota control; and validate work according to guidelines. Maintain positive subject/respondent relationships to support ongoing participation in research project. • Complete any required reporting as specified daily/weekly, keeping the Clinical team (Sales/ VP – Lead) informed of any project issues that have impact on study objective, including but not limited to: subjects/respondent participation, timelines, quality, or financial results. • Responsible for subject/respondent management in accordance of project specifications. • Execute trainings as identified in the protocol. • Utilize Sago’s Clinical data management and reporting systems. • Execute Participant Interviews via phone or in person. • Travel to assigned destinations to execute clinical research study, meet with clients, or provide trainings. • Assist in writing Protocols, working with the sponsor, and submitting documents to the IRB (Institutional Review Board). • Perform site certifications and perform site audits. • Responsible to deliver client ready deliverables such as cross tabs, Excel files, prescreening data.

• Planear, ejecutar y supervisar proyectos que impactan directamente la operación y la experiencia de nuestros clientes. • Trabajar de cerca con stakeholders de negocio, equipos técnicos y proveedores externos. • Definir el alcance, objetivos, entregables y plan de proyecto en colaboración con los stakeholders. • Gestionar todas las fases del ciclo de vida del proyecto: iniciación, planeación, ejecución, monitoreo, control y cierre. • Administrar tiempos, presupuesto y recursos, asegurando el cumplimiento de los hitos y KPIs del proyecto. • Coordinar con equipos de negocio, equipos técnicos y terceros para asegurar que los requerimientos se implementen correctamente. • Liderar la gestión de riesgos e issues: identificación, seguimiento, mitigación y escalamiento cuando sea necesario. • Supervisar la calidad de los entregables y el cumplimiento de estándares y requerimientos de compliance. • Acompañar y coordinar actividades de QA y UAT (pruebas de aceptación de usuario) para asegurar que la solución cumpla con las necesidades del negocio. • Generar y mantener documentación del proyecto: planes, minutas, reportes de estatus, registros de riesgos y reportes de cierre. • Preparar y distribuir reportes de avance (incluyendo estatus, riesgos, issues y variaciones de presupuesto) a la alta dirección y stakeholders clave. • Impulsar estrategias de gestión del cambio y adopción de Salesforce entre los usuarios finales, incluyendo coordinación de entrenamientos.

• Responsible for provisioning access to Payor Websites • Perform scheduled IT production tasks • Monitor automated processes to ensure there is no disruption of IT services to End Users • Serve as a liaison to OneIS, EPIC, or Rev Cycle System Support resources for ORC operational teams • Perform basic ad-hoc IT tasks as needed per ORC business operations