Customer Service Associate Location: Chicago United States Part Time Job Description: The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $18.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: - Up to 40% off the base rate of any standard Hertz rental - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Role Description O desafio do time de Suporte Técnico ao Cliente é prestar um atendimento consultivo, ágil e resolutivo para os nossos clientes, garantindo a autonomia do uso do software Exact Spotter, assim como outras soluções do ecossistema RD Station e promovendo o sucesso dos nossos clientes. O desafio é atender as demandas de nossos clientes com excelência, empatia e agilidade, transformando dúvidas e problemas em soluções que gerem valor, em um ambiente multiproduto. Suas principais entregas: - Realizar atendimentos investigativos e simultâneos através de múltiplos canais (chat, ticket e telefone), mantendo a agilidade e acolhimento com nossos clientes; - Garantir a qualidade e assertividade dos registros de casos nas ferramentas de atendimento; - Documentar e escalar demandas complexas para outros times de apoio, conforme processos internos; - Garantir o atingimento das métricas do time, incluindo altos índices de satisfação do cliente e cumprimento de prazos de primeira resposta e resolução (SLA). Qualifications - Experiência com atendimento ao cliente, demonstrando interesse em fornecer um atendimento empático e de excelência; - Ensino médio completo; - Facilidade com tecnologia e domínio das ferramentas Google; - Comunicação escrita e oral clara, organizada e didática; - Organização, empatia, resiliência e capacidade analítica. Requirements - Formação em andamento ou concluída em áreas de Tecnologia; - Experiência com canais de atendimento dinâmicos como chat ou WhatsApp; - Conhecimento em ferramentas de atendimento (ex: Service Cloud, Freshdesk, Zendesk, Intercom); - Experiência em empresas de tecnologia; - Ser (ou querer se tornar) uma pessoa ativa na comunidade, que compartilha conhecimento dentro e fora da empresa através de eventos, artigos, mentorias, iniciativas voluntárias, projetos open source, etc. Processo Seletivo - Aplicação - Envio da inscrição; - Mindsight – Teste de estilo de trabalho; - Talent Acquisition - Entrevista por competência com o time de recrutamento; - Entrevista Técnica - Entrevista técnica para discussão de requisitos da vaga; - Entrevista Final - Conversa final com a gerência para alinhamento; - Offer - Fase de conclusão do processo seletivo, com a apresentação da proposta de trabalho. Obs: Podem ter etapas complementares e/ou alterações, de acordo com a necessidade do processo. Se você é uma pessoa movida por desafios, criatividade e impacto genuíno, avance conosco nessa jornada de evolução! Faça parte do nosso time!

Title: Clothing Processing Associate - Part Time Location: Chandler, AZ, USA Job Description: Job Category: Freight Requisition Number: DRAFT010275 - Part-Time - Locations Showing 1 location Chandler, AZ 85226, USA Job Details Description Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Schedule and Compensation: This position will he scheduled at an average of 20 hours per week. Within this schedule, the associate must be able to work varies hours, evenings, weekends, and holidays and during the normal business hours of 9:30 am to 9:00 pm Monday through Saturday and 11:00 am to 6:00 pm on Sundays. This position will start at $16.00/hour. Responsibilities: - Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock - Distribute items to correct Specialty Shop - Lead Hanger Management system - Order and organize all supplies for processing - Organize checked in freight to be processed by date - Hang and fold merchandise to the needs of the SSM - Teach and Train all PT associates in Hang/Fold - Handle incoming merchandise with efficiency to assure correct counts - Assist Support Team by attaching identification and price tags - Operate pallet jack to move shipments between platforms, storage and work areas - Perform work efficiently and effectively with a high level of accuracy in a fast paced environment - Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills - Ability to navigate a personal computer and handheld inventory computer/scanner. Programs include; Microsoft Office, Google Email/Docs, and AS400 - Be professional in appearance and attitude, contribute to a positive team atmosphere by treating others with respect and consideration while taking pride in being part of a winning team - Maintain an orderly appearance of personal work space and surrounding areas - Perform all other duties as assigned Requirements: Customer Service - Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” Culture - Approach daily tasks, projects and follow-up communication with energy and sense of urgency - Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact - Show respect and appreciation for others and Scheels - Arrive to work and meetings 10 minutes early Team Mentality - Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability - Consistent eagerness to listen, learn, apply knowledge and accept critical feedback - Ability to adapt to a changing work environment - Ability to apply concepts of basic math, grammar, punctuation and spelling Dress Code - Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Efficiency - Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience: High School Diploma or General Education Degree; and/or 1-3 months of data entry experience Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Associate Professor, Tertiary Teaching (Education Focused) Location: Melbourne Australia Full time Job requisition id JR47238 Job Description: Overview: - Full-time, Full-time, Fixed Term position until December 2027 - Salary Academic Level C or Level D depending on candidate experience + 17% Superannuation and Flexible Working Arrangements - Based at the Melbourne CBD campus, and hybrid ways of working About You Associate Professor, Tertiary Teaching (Education Focused) You are an experienced academic with a strong commitment to excellence in teaching and learning, and the ability to make an outstanding contribution to education and scholarship within your discipline. You bring a track record of delivering high-quality teaching, contributing to program development, and guiding and mentoring other academics to enhance student outcomes. You are recognised for your innovative contributions to educational practice and for maintaining and advancing your scholarly and/or professional capabilities at a national and international level. You have experience contributing to the strategic direction of a School, including participation in leadership activities and committees, and may have held academic leadership roles within a discipline or learning and teaching portfolio. As an education-focused academic, you are committed to contributing to the broader education community and continuous improvement in teaching and learning. To be successful in this position, you'll have as a minimum: - Demonstrated ability to direct an award program/s and implement program improvements and innovative approaches to student-centred learning and quality improvement programs. - Passion and commitment for innovation of education and learning, and in engaging in scholarly/research activities. - Strong scholarship/research track record nationally as evidenced by outputs in high quality outlets coupled with emerging international recognition. - Extensive experience in education leadership with proven ability to build and develop collaborative teams, mentor academic staff to deliver high quality outcomes, attract and secure external funding to sustain education and scholarly research effort, and manage funded projects including complex budgets and reporting requirements. - Extensive experience in supervising higher degree by research students to maximise their performance. - Demonstrated understanding of and commitment to financial, governance and quality management systems within a university. - Demonstrated high level of interpersonal, communication and negotiating skills including the ability to consult with senior executives, external bodies, produce executive reports, negotiate agreed directions, outcomes and targets within a collaborative environment. - Proven ability as an effective member of a management team that develops and achieves shared goals and objectives. Senior Lecturer, Tertiary Teaching (Education Focused) You are an academic with expertise in educational practice and scholarship, and a strong commitment to delivering high-quality teaching. You bring experience contributing to the development and delivery of programs, along with a focus on innovation in education and learning. You play an active role in scholarship of learning and teaching, consulting, and other professional activities, and contribute meaningfully to your discipline. You have demonstrated experience in education leadership, such as program leadership and/or course coordination, and are confident mentoring others and embedding best practice across the School. You are also experienced in building and maintaining strong education-focused networks across internal and external stakeholders, locally and globally. As an education-focused academic, you contribute to the broader education community and continuous improvement in teaching and learning. To be successful in this position, you'll have as a minimum: - Demonstrated ability to design, delivery and/or coordinate large courses at undergraduate and post-graduate levels, including development of high-quality curriculum and program materials. - Proven ability to implement innovative approaches to student-centred learning and quality improvement. - Passion and commitment for innovation of education and learning. - High-level interpersonal skills and proven ability to establish effective working relationships with colleagues, and students to support effective learning. - Emerging nationally recognised research track record including substantial record of research outputs in high quality outlets. - Sound research/scholarship record, ability to attract and secure external research funding to sustain research effort, and manage funded research projects including complex budgets and reporting requirements. - Extensive experience in supervising higher degree by research candidates to maximise research performance, and mentoring academic staff to deliver high quality outcomes. About the Portfolio The Education Portfolio is headed by the Deputy Vice-Chancellor of Education and Vice President, who leads the planning and implementation of the University's strategies related to RMIT's academic programs and the RMIT student experience. The portfolio is responsible for providing services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of student experience, learning and teaching outcomes, and the management of learning and research information sources. The Academy sits within RMIT's central Education Portfolio, under the leadership of the Associate Deputy Vice Chancellor Education. It is RMIT's centre for Educator excellence. The Academy is responsible for the delivery of the Graduate Certificate in Tertiary Education providing a rigorous, accredited pathway for staff to grow and be recognised as educators throughout their careers. The Academy works in close partnership with colleges to embed a culture of educational excellence that is discipline-informed and college-valued. The Academy is also RMIT's home for educational research - providing a coordinated, university-wide space to generate, apply and disseminate evidence-based practice that strengthens teaching and enriches the student experience. The Academy supports academics to pursue scholarly inquiry into their teaching practice and contribute to the broader field of tertiary education. Position Description - Associate Professor Position Description - Senior Lecturer RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT's safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms).