• Primary responsibility and contact for membership applications and account setup. • Field incoming emails and phone calls from prospective and existing clients. Includes but not limited to providing cost estimates, and assisting with billing/collection queries, product information and other general questions. • Researches prospects and identifies stakeholders to generate interest and create rapport. • Effectively communicates the value proposition and ROI of Business Wire products and services. • Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails and social outreach in Salesforce/HubSpot CRMs. • Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts. • Keeping current with PR and Investor relations industry trends. • Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries. • Develops thorough knowledge of the industry, our products and services, as well as those of our competitors. • Maximizes results by satisfying multiple buyers in an organization and addressing conflicting needs of multiple buyer influencers. Understanding the customer’s business and providing solutions to meet their needs. • Manages expectations and overcomes objections in an effective manner. • Assist as needed with Business Wire general office items, company events including media breakfasts, client visits and client lunch & learn meetings. • Works collaboratively in a group setting to achieve shared results.

• Set meetings via outbound prospecting through both automated and manually-driven campaigns to achieve daily and monthly pipeline targets. • Partner closely with Account Executives to ensure tight alignment on territory planning, account prioritization, and feedback loops to maximize pipeline quality. • Help build and refine our outbound motion by identifying and reaching decision-makers. • Build, manage, and optimize multi-channel outbound campaigns at scale using various tools like LinkedIn Sales Navigator, ZoomInfo, Clay, etc. • Own the outbound process end-to-end, from detailed account research to ensuring a qualified meeting is successfully booked for the Account Executive team. • Partner with leadership to refine messaging, call scripts, and multi-channel outreach strategies to improve conversion rates and outbound effectiveness. • Support Regional GTM & Marketing activities across digital and onsite formats. • Clearly communicate compelling value propositions to technical buyers and stay current with the latest product and service information. • Stay current with the latest offering/product/service information. • Some travel may be required.

• Identificar y buscar nuevos clientes potenciales que estén interesados en el servicio de logística. • Crear y desarrollar oportunidades de venta al establecer contacto con posibles clientes y presentarles los servicios de envia.com. • Realizar presentaciones para clientes potenciales, acorde a las necesidades que presenten. • Llevar a cabo el onboarding de plataforma para el cierre de la venta. • Negociar términos de venta, condiciones y precios con los clientes, para llegar a acuerdos que beneficien a ambas partes. • Mantener relaciones sólidas con los clientes, proporcionándoles soporte continuo. • Estar al tanto de las tendencias del mercado, la competencia y las necesidades cambiantes de los clientes para ajustar las estrategias de ventas. • Brindar seguimiento a los clientes después de la venta, resolviendo preguntas, inquietudes o problemas que puedan surgir. • Asistir a eventos, ferias comerciales y conferencias para generar leads y promocionar los productos. • Manejar el CRM y mantenerlo actualizado con la información de los clientes y las actividades de ventas. • Trabajar con otros departamentos como marketing, servicio al cliente, TI y contabilidad para garantizar una experiencia fluida y satisfactoria para los clientes.

• Conduct proactive prospecting (calls, emails, and LinkedIn). • Participate in lead-generation activities at events and trade shows. • Qualify inbound and outbound leads based on business criteria. • Apply qualification techniques such as BANT and SPIN Selling. • Schedule meetings for the sales team. • Follow structured contact cadences. • Update and organize information in the CRM (e.g., Salesforce, Meetime). • Contribute to pipeline generation and achievement of targets.