Business Wire

• The Technology Operations Manager provides leadership and oversight for operational technology services, with responsibility for driving long-term platform strategy while ensuring the effective execution of daily operations. • Support a technology ecosystem that includes AWS-based platforms, distributed data center environments, enterprise applications, and SaaS operational systems. • Oversee the stability and performance of cloud and on-premises environments, leading application support and operational response processes. • Direct service delivery and technical operations teams, enabling scalable infrastructure for engineering initiatives. • Manage enterprise network and database services, partnering closely with stakeholders across technology and business functions to support organizational objectives.

• Review, draft, negotiate and edit agreements, primarily related to the company’s sales and procurement contracts. • Serve as system administrator or super-use for the Legal Team’s contract lifecycle management platform (CLM) (e.g., DocuSign IAM). • Support CLM implementation, enhancements, and ongoing optimization. • Help administer the Legal Sales database using DocuSign IAM, Microsoft Office Suite and other applications. • Partner with Sales, Finance, and IT on contract process automation. • Responsible for assigned agreements throughout the entire contracting process up to execution and implementation. • Work closely with the Security and Finance teams as required when negotiating agreements. • Maintain a high level of understanding of the Company’s internal components (such as Sales, Customer Implementation, Security, Accounts Receivable, Procurement, etc.) and knowledge of the Company’s products and services. • Assist the sales department in the completion and execution of the contract process. • Partnering with other departments to assist and facilitate the completion of third party questionnaires and compliance requests. • Assist with various compliance matters from time to time, including data privacy and ethics. • Assist with corporate governance and entity management activities, including corporate filings and policy management. • Maintenance of the Legal Team files and procedures, including contract administration and compliance matters.

• Work as a member of the DBA team, primarily partnering with the Application Development teams to provide guidance, troubleshooting and optimization for in-house applications • Perform DBA Duties such as responding to requests for database support, monitoring database availability, performing backups, managing user access, participating in failover testing, and other normal activity • Document the database environment using industry standard diagramming techniques showing application/database dependencies. Additionally, you will be creating a data dictionary and documenting data mappings between disparate data sources • Perform DDL and application code reviews for functionality related to a database • Understand programming language (python, java, similar) and make informed design suggestions for efficient and logical use of the data and of database resources • Provide high-end technical DBA support within a variety of Operating Environments (OE) while also supporting/assisting software development and operational teams with database definition, structure, long-range requirements, operational guidelines, and security/integrity controls according to industry best practices • Help Design and implement a new Database dependent application, planning for minimal migration downtime and resiliency • Troubleshoot and resolve issues across database and application tiers • Independently analyze, solve, and correct issues in real time, providing problem resolution • Work closely with L1/L2/L3 support teams to proactively identify and resolve issues • Participate in 24x7 on-call rotation

• Dive deep into transforming our IaC to support cross region resilient AWS infrastructure. • Develop and maintain Infrastructure as Code (Terraform), ensuring reusable modules, environment consistency, and automated provisioning of AWS infrastructure. • Operate and support Kubernetes (EKS) platforms, including cluster lifecycle management, workload deployment, scaling, and container runtime best practices. • Design, implement, and operate standardized CI/CD platforms using GitHub Actions and GitOps tooling (ArgoCD), supporting multi-environment deployments, rollback, and automation. • Implement GitOps deployment patterns and declarative configuration management. • Partner with engineering teams to integrate deployment standards into the application lifecycle. • Produce and maintain documentation and usage standards. • Provide technical mentorship and guidance on DevOps tooling and practices. • Participate in on-call rotation as required.

• Collaborate with product managers, designers, infrastructure teams, and other stakeholders to develop data management strategy. • Build and maintain data pipelines that clean, transform, and aggregate data from disparate sources. • Build and maintain Tableau dashboards and custom reports. • Create and maintain technical documentation, including system design, APIs, usage guidelines, and best practices. • Identify and address performance bottlenecks across the entire application. • Identify architecture, design, and operational improvements to existing applications.

• Provide hands-on development and support for Oracle EBS R12, including Finance modules such as GL, AP, FA, AR, CM, Revenue Recognition and others. • Orchestrate and communicate rollout of software and process improvements. Develop solutions that meet business requirements via analysis and design activities. • Gather and document project business requirements under direction of Finance team leads. • Manage and implement finance process improvement projects across multiple EBS modules as well as system upgrade projects including Oracle Technical Assistance Request (TAR) resolution. • Develop and execute test plans; Coordinate with end users and developers to perform unit, system, and regression testing. • Provide production support and implement enhancements for existing financial applications across Finance’s application portfolio as well as integrations between EBS and other systems such as Esker Invoice Delivery. • Support month-end, quarter-end, and year-end financial close processes, including ledger balancing, reconciliation, and FSG reporting. • Troubleshoot and resolve issues; liaise with Oracle Support and internal technical team as needed. • Partner with GRC function to establish, test and document key application controls and ensure SOX compliance. • Proactively identify opportunities to enhance and automate financial and accounting processes and work with Finance team leads to prioritize. • Work closely with business stakeholders to prioritize system improvement initiatives and play the key role of solution architect and project lead. • Communicate process of projects and initiatives and provide status updates to stakeholders across Finance and IT.

• Primary responsibility and contact for membership applications and account setup. • Field incoming emails and phone calls from prospective and existing clients. Includes but not limited to providing cost estimates, and assisting with billing/collection queries, product information and other general questions. • Researches prospects and identifies stakeholders to generate interest and create rapport. • Effectively communicates the value proposition and ROI of Business Wire products and services. • Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails and social outreach in Salesforce/HubSpot CRMs. • Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts. • Keeping current with PR and Investor relations industry trends. • Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries. • Develops thorough knowledge of the industry, our products and services, as well as those of our competitors. • Maximizes results by satisfying multiple buyers in an organization and addressing conflicting needs of multiple buyer influencers. Understanding the customer’s business and providing solutions to meet their needs. • Manages expectations and overcomes objections in an effective manner. • Assist as needed with Business Wire general office items, company events including media breakfasts, client visits and client lunch & learn meetings. • Works collaboratively in a group setting to achieve shared results.

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning! Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences. About the Role The Senior Software Engineer plays an integral role in creating and maintaining Business Wire’s multi-lingual, public-facing web sites, client portals, APIs and web services. As a member of our engineering team, this role partners with other engineers, business analysts, UI designers, and project managers to create applications for our interactive web site, news processing, syndication, and metrics reporting systems. What You'll Do - Contribute to the design, development, and maintenance of Business Wire’s frontend web applications, backend APIs, and the press release processing system. - Create and maintain technical documentation, including system design, APIs, usage guidelines, and best practices. - Collaborate with product managers, designers, infrastructure teams, and other stakeholders to develop complex applications. - Perform code reviews to ensure code quality, adherence to coding standards, and maintainability. - Identify and address performance bottlenecks across the entire application. - Provide operational development support to the website support team. - Identify architecture, design, and operational improvements to existing applications. - Write unit and integration tests and ensure the delivery of reliable and robust software. - Mentor and support junior team members. What You'll Need - Bachelor's degree or equivalent work experience in a computer-related field. - At least 7 years of experience in full-stack web development. - At least 5 years of experience in RESTful API development. - At least 2 years of modern frontend web development using React.js. - At least 2 years of experience with Node.js ecosystem and Express.js, Nest.js or similar frameworks. - At least 2 years of experience with AWS services such as Lambda, DynamoDB, SQS, SNS, API Gateway, ECS, S3, CloudWatch, CloudFormation or equivalent services from other cloud platforms. - Experience with data modeling. - Experience with CI/CD automation tools, ArgoCD, Kubernetes and similar modern DevOps technologies. - Experience with GIT, and excellent understanding of branching strategies. - Java development experience is a plus. - Experience with web development languages, standards, methodologies, and concepts such as Event Driven Architecture, Terraform or similar, Docker or similar, MySQL/PostgreSQL, and/or Oracle DB are a plus - Excellent communication, interpersonal and documentation skills. - Ability to work effectively with cross functional teams. Business Wire will not sponsor a new applicant for employment authorization for this position. What We Offer - The base salary range for this position is $140K - $175K/year. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time. Business Wire’s total rewards include: - Ability to work remotely - Excellent health benefits that begin on your first day of employment - $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources - 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance) - PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more! A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.

As a Sales Development Representative Prospector (SDR), your focus is on nurturing, maintaining and cultivating customer relationships and success from prospected, inactive and current client accounts. Sales Development Representatives will be responsible for calling prospective clients and moving them through the sales funnel for pursuit of contract by SDRs who manage accounts. This role is responsible for continued outreach to prospects, prior customers for reactivation and those who use Business Wire competitors to contribute to the growth of the business unit year over year. Sales Development Representatives will also be responsible for managing outbound prospecting of marketing qualified leads (MQLs) generated from marketing campaigns, etc What You Will Do - Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts. - Maintains a daily activity of 50-75 calls for prospective clients that include first outreach and continued strategic targeting of said accounts to onboard as a new client. - Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries. - Field incoming emails and phone calls from prospective clients. This includes but is not limited to queries on pricing, billing/collection matters, general product information and other related questions - Develops thorough knowledge of the industry, our products and services, as well as those of our competitors. - Effectively communicates the value proposition and ROI of Business Wire products and services. - Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails, social outreach, in Salesforce CRM. - Maximizes results by satisfying multiple buyers in an organization and systematically address conflicting needs of multiple buyer influencers. - Works collaboratively in a group setting to achieve shared results. - Research prospects and identifies stakeholders in order to generate interest and create rapport. - Manages expectations and overcomes objections in an effective manner. What You Will Need - Strong interpersonal skills and ability to develop relationships with clients across an organizational hierarchy, including executive/C-level. - Excellent written and verbal communication skills, including presentation skills. - Exceptional time management skills displaying the ability to manage multiple tasks with strict attention to detail. - Resilience, perseverance, and the ability to overcome objections a must. - Self-disciplined, organized and ambitious with the ability to consistently hit daily and monthly objectives. - Understanding and ability to communicate at a high level with professionals in investor relations, financial reporting, public relations, marketing, and corporate communications preferred. - BA/BS degree, or international equivalent, preferred. - 3 years of sales experience preferred. - Proficiency with Salesforce.com and HubSpot preferred. What We Offer - The base salary range for this position is $64K to $67K/year. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time. - - Business Wire’s total rewards include: - Ability to work remotely - Excellent health benefits that begin on your first day of employment - $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources - 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance) - PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

• Manage the full database lifecycle: initial installation and configuration of database technologies, deployment of engineered system design solutions, daily operations, administration, upgrades, and management of database technologies • Provide high-end technical DBA support within a variety of Operating Environments (OE) while also supporting/assisting software development and operational teams with database definition, structure, long-range requirements, operational guidelines, and security/integrity controls according to industry best practices • Propose and implement enhancements to improve performance and reliability within the supported IT environments • Install, configure, upgrade, and patch Oracle EBS environments including both database and application tiers • Manage EBS concurrent managers, workflows, and patch application • Troubleshoot and resolve issues across database and application tiers • Provide subject matter expertise in performance tuning and administration. Analyze and tune SQL and Oracle EBS • Perform DDL code reviews and application code reviews for functionality related to a database • Independently analyze, solve, and correct issues in real time, providing problem resolution • Work closely with L1/L2/L3 support teams to proactively identify and resolve issues • Participate in 24x7 on-call rotation