Title: Front Desk Coordinator (Part Time) Location: Babylon United States Part-time Compensation: USD 17 - USD 20 - hourly Job Description: Company Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday through Thursday 4PM-8PM & Fridays 2PM-6PM Essential Responsibilities - Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. - Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. - Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. - Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. - Receives and processes incoming faxes promptly, ensuring timely communication and documentation. - Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. - Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. - Ensures co-pays are tallied, reconciled, and manages credit extended to patients. - Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. - Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. - Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. - Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. - Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. - Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. - Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. - Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. - Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. - Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. - Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. - Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. - Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications - High school diploma or GED is required. - One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. - One year of experience in a customer service-oriented role is strongly preferred. - Proficiency in Google Suite is required. - Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns - Ability to work effectively within a team environment. - Excellent interpersonal skills and the ability to quickly adapt to new programs. - Ability to successfully complete in-service training. - Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. - Ability to maintain a professional attitude and conduct in the welfare of patients. - Strong record-keeping and report-writing skills. - Ability to use logic and problem-solving skills to resolve issues - Ability to work independently under tight deadlines in a rapidly changing environment - Excellent time management and organizational skills - We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles

Role Description At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Work Schedule: - Monday-Friday alternating with Tuesday - Saturday every other week - 8AM-5PM, or 9AM-6PM in the local time zone, with some holidays and overtime as needed - Flexibility to telecommute from anywhere within the U.S. Primary Responsibilities: - Evaluate prescriptions and patient histories - Interpret physicians' prescriptions and clinical documentation, accesses clinical criteria and compendia support - Consult with customers, patients and/or physicians regarding use of medications, potential drug interactions, and clinical status for appeals requests - Conduct Quality Assurance and verify the accuracy of all prescriptions to render appeal decision - Provide explanations and interpretations within area of expertise - Review formulary and utilization management guidelines to determine if the drug should be a covered benefit for the beneficiary based on their medical history - Research, evaluate, and make determinations on member and provider appeals of pharmacy coverage decisions - Gather complex clinical information, consider approved compendia, medical literature, coverage policy, and criteria information and work within regulatory guidelines to render decisions - Answer questions from support personnel regarding prescription drugs - Position requires excellent record keeping skills, thorough documentation, clear and concise written/verbal communications skills You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - Master’s degree in PharmD - Active and unrestricted Pharmacist license in your state of residence - 1+ years of experience as a licensed Pharmacist - 1+ years of experience using online clinical references and accessing professional (clinical and regulatory) internet sites - 1+ years of experience working with onscreen document images - 1+ years of professional experience with business writing and communication - 1+ years of experience of prior authorization case review & rendering PA decisions - Intermediate level of computer proficiency with MS Office and the ability to navigate a Windows based environment - Proven ability to adhere to a work schedule of Monday-Friday alternating with Tuesday - Saturday every other week; 8AM-5PM, or 9AM-6PM in local time zone, with some holidays and overtime as needed Preferred Qualifications - Pharmacy Residency experience - PBM experience - Experience in Medicaid, Commercial (private), and/or Medicare Part D prescription drug plans, programs, or formularies - Experience in Coverage Determinations (prior authorization) or member appeals - Pharmacy reimbursement (third party insurance, Medicare Part D formulary management, Medicaid) Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $44.09 to $78.70 per hour based on full-time employment Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Package and deploy enterprise applications using Microsoft Endpoint Configuration Manager (MECM) and/or Intune • Develop and maintain deployment scripts using PowerShell App Deployment Toolkit (PSADT) and PowerShell • Create, test, and troubleshoot application installations across various environments • Ensure application packages meet enterprise standards for reliability, security, and user experience • Design and maintain Operating System Deployment (OSD) and bare-metal provisioning solutions using Microsoft Endpoint Configuration Manager (MECM) • Build and manage task sequences, imaging strategies, and device provisioning workflows • Design and maintain CI/CD pipelines for application packaging and deployment (YAML-based) • Automate packaging workflows, validation, and release processes • Continuously improve automation to reduce manual effort and increase deployment consistency • Break down ambiguous or multi-layered problems into clear, actionable components • Perform root cause analysis and implement long-term, scalable fixes • Communicate technical issues and solutions clearly to stakeholders

• Review and disposition of Sanctions screening alerts through effective investigation and adherence to policies, standards and procedures. Highlight concerns, trends and patterns to Compliance Manager. • Handle Sanctions referrals as per the Bank’s policy, ensuring no breach of the applicable sanctions policies, standards and guidance. • Provide effective support and maintain metrics as per internal procedures; prepare monthly and adhoc management reports. • Identify and escalate areas requiring attention or strengthening and recommend changes and improvements in line with industry standards and applicable regulations. • Record keeping • All records of the unit must be kept in a confidential and secure state • Adhere to record retention policy and the SOP guidelines • Maintain effective working relationships with Business, Operations and other Compliance functions. • Escalate to appropriate authorities of any Red Flag on AML, KYC or any other Due Diligence • Conduct investigation of complex and high-risk Sanctions alerts as per the regulatory requirements and in accordance with internal Compliance policies and procedures. • Ensure full adherence to US Sanctions rules, Group Sanctions Policy, including but not limited to related Sanctions Guidance and operating procedures. • Support L3 Compliance unit in identifying Sanctions risk themes and trends and improve sanctions risk management capability. • Perform Due Diligence related to Payment and Trade Operations including AML check, KYC Check.