• Solve IT problems in a timely manner • Document known issues and solutions • Work with project teams to gather product and process knowledge • Escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers • Support desktop applications and programs, network troubleshooting, and clinical application support • Ask appropriate probing questions to determine, diagnose and solve computer-related issues • Apply the appropriate solution to address the issue and resolve the majority of IT incidents encountered at first contact, in a timely manner • Provide maximum customer service and issue ownership • Provide on-call support as scheduled during non-business hours • Log and document trouble-shooting steps taken, and solutions applied, in a manner consistent with current knowledgebase practices • Communicate with customers, provide status updates and follow-up to ensure satisfaction • Communicate trends and undocumented issues to supervisor, Floor Coach, NOC, and other IT teams as necessary • Complete additional tasks and projects as assigned by Service Desk leadership

Title: Senior Digital Platform Analyst - Money Movement Locations: Minneapolis, MN, United States San Francisco, CA, United States Los Angeles, CA, United States Atlanta, GA, United States Chicago, IL, United States Charlotte, NC, United States Edison, NJ, United States Hackensack, NJ, United States New York, NY, United States Cincinnati, OH, United States Technology & Digital Job Id2026-0004182 hybrid Job TypeFull time Job Description: At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description We're looking for a Senior Digital Platform Analyst to serve as the analytics and data engineering leader for our Money Movement platform, supporting critical payment capabilities such as ACH, RTP, and Wires. This role sits at the intersection of data, digital platforms, and banking operations-and plays a key role in shaping how money moves through one of the largest financial institutions in the country. You'll be the trusted analytics and engineering partner to multiple Platform Owners, helping them turn complex data into actionable insights, scalable solutions, and measurable business outcomes. Your work will directly influence platform strategy, optimization efforts, and executive decision‑making-including visibility at the C‑suite level. What You'll Do - Own end‑to‑end analytics and data engineering for the Money Movement platform, acquiring and integrating data from multiple internal and external sources. - Analyze complex, high‑volume datasets to uncover trends, patterns, and opportunities that inform platform performance, customer experience, and business growth. - Translate analytical findings into clear, compelling insights and recommendations, enabling leaders to make confident, data‑driven decisions. - Design and maintain repeatable, well‑documented workflows that support scalable analytics and engineering solutions. - Partner closely with Platform Owners to identify, prioritize, and deliver high‑impact initiatives aligned to their strategic goals. - Measure and monitor the effectiveness of implemented recommendations, proactively refining approaches based on results. - Collaborate across Digital Analytics, Enterprise Analytics, Technology & Operations (TOS), and Enterprise Data Governance (EDG) to ensure a holistic, enterprise‑ready approach. - Ensure all data acquisition, sharing, and analytical outputs adhere to company standards, governance, and compliance expectations. - Elevate storytelling and presentation quality-your insights help inform executive‑level discussions and long‑term platform strategy. An example aspiration for this role: helping deliver the most optimized digital sales and payment funnel in the industry. Why This Role Matters - You'll be the go‑to analytics and engineering expert for multiple high‑visibility platforms. - Your work directly influences how customers and businesses move money-securely, efficiently, and at scale. - You'll operate with significant autonomy while partnering with senior leaders across technology, analytics, and operations. - Accuracy, attention to detail, and polished communication truly matter here-your work reaches the highest levels of the organization. Basic Qualifications - Bachelor's degree in a related field, or equivalent work experience - Six to eight years of statistical and/or data analytics experience Preferred Skills & Experience - Deep familiarity with Money Movement and payments systems, including ACH, RTP, and Wire transactions, with a strong understanding of how these payment types operate behind the scenes and integrate with banking platforms, data flows, and downstream systems. - Advanced proficiency in Python, PySpark, DBT, Airflow, and Azure technologies (Data Factory, Synapse, Data Lake). - Experience working in modern data environments such as Databricks and Snowflake (preferred). - Strong working knowledge of GitLab and Visual Studio to support version control, collaborative development, and production‑ready workflows. - Demonstrated success leading or supporting data migrations across multiple platforms, ensuring data integrity and performance. - Experience with analytics and statistical tools such as SQL, R, Excel, Hadoop, SAS, SPSS, and geo‑spatial tools. - Background in advanced analytics, statistical analysis, and predictive modeling, with the ability to translate technical outputs into business insights. - Exceptional documentation, process design, and attention to detail, enabling repeatable, auditable, and scalable solutions. - Strong project management and stakeholder communication skills, with the ability to balance competing priorities while delivering high‑value outcomes. - The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. This position is not eligible for visa sponsorship. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Title: Quality Assurance Analyst - CA Location: Concord United States Employee Type: Contract Job Type: Pay Range: $34 - $37 per hour Job Description: Job#: 3031985 Job Description: Role; Audiovisual Technician Contract Length: 24mo Pay Rate: $34 - $37 Location: 1755 Grant Street, Concord, CA · 100% onsite Top Skills: 1. Experience working with analogue audiovisual formats (VHS, Betacam, audiocassette, reel-to-reel, etc.) 2. Experience with converting analogue audiovisual materials to digital formats 3. Best practices for preserving audiovisual materials in analogue and digital formats 4. Project & time management skills 5. Adaptability Job Description: Seeking an innovative, collaborative, service-oriented audiovisual technician to manage audiovisual materials in the collections. This department is responsible for conducting historical research, storytelling and content development; art and archival asset management; digital properties; and artifact management. The team consists of experienced historians, archivists, and art consultants that use our history and art to connect with customers and colleagues. The Archives collections include extensive audiovisual holdings from legacy and numerous predecessor companies. These holdings comprise various digital and analogue formats, including audiocassettes, VHS, Betamax, reel-to-reel, magnetic tape, CDs, DVDs, and other legacy formats. The collection covers approximately 1150 linear feet of shelving. The Archives is not open to the public. About the Position: Reporting to the Senior Archivist, the technician will be responsible for developing, implementing & executing strategies for surveying and inventorying audiovisual collections, and creating digitization and preservation strategies. Core Duties: · Survey and inventory backlog of unprocessed audiovisual materials. · Review and describe unidentified media as needed. · Standardize and integrate metadata into a uniform system. Ensure that all item records remain accurate and discoverable. · Identify collection items at highest risk for deterioration and advise on preservation and/or remediation. · Collaborate with team members to develop digitization priorities and strategy. · Develop strategies and workflows for ongoing digitization and preservation of audiovisual materials. · Physically reorganize audiovisual materials within storage facility. · Coordinate with third-party vendor to manage and execute digitization projects. · Document processes and practices for future use. REQUIREMENTS: · Knowledge of best practices and standards in audiovisual archives management and digitization. · Excellent analytical and problem-solving skills combined with attention to detail for complex and exacting work. · Effective oral and written communication skills. · Ability to work independently, as a team member, and across organizational boundaries. · Flexibility to be organized, productive and effective in a dynamic environment, involved with a variety of simultaneous projects. · High level of proficiency using PC-based applications (Windows, word processing, spreadsheets) and other computer applications (email, Internet, Integrated Library Systems); high level computer competency kept up to date through continuous learning. PREFERRED: Either an ALA-accredited MLS/MLIS or equivalent degree. Two or more years of experience handling and operating analog and digital audiovisual materials and tools. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Review medical claims and related medical records to check for billing accuracy and potential savings opportunities. • Assist in identifying issues that may lead to improper payments across professional, facility, and member claims. • Analyze data to identify trends or patterns that may indicate billing or payment concerns. • Use internal and external systems to research claim information and support payment resolution efforts. • Document findings clearly, including identified issues, trends, and recommended next steps. • Support the review of claims associated with possible overpayments based on benefits or policy guidelines. • Communicate findings to internal teams and carrier partners in a clear and professional manner.