• Oversees all operations to include successful implementation of strategic and business plans, company policies and procedures, quality assurance, and financial initiatives. • Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes, employee relations and compliance with local, state, and federal law • Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals • Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders. • Maintains awareness of funding source/client requirements and legislation that impacts business operations and liability • Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures • Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. • Oversees and participates in quality assessment and performance improvement activities • Works directly with location Project Directors, and other support staff to identify and resolve any issues relevant to the efficient and successful operations of each location. • Assists Project Directors in development of recruitment, retention and succession plans • Oversees the development/enhancement of office systems/procedures to ensure effective operation and communication internally and with the corporate office • Reviews/approves location policies based on the company’s mission, care standards and business practices, and compliance with corporate policies and procedures • Approves bid/contract development and submission, as necessary • Ensures implementation of corporate initiatives and directives • Other duties as assigned

Title: Business Development Manager - Convenience Solutions Location: Los Angeles United States Job Description: Role Overview The Business Development Manager plays a vital role in generating new business opportunities within the InReach convenience solutions segment. This sales role supports the sales process by identifying leads, qualifying prospects, and engaging potential clients through structured outreach and value-driven communication. The Business Development Manager focuses on smaller, transactional deals with short sales cycles and collaborates with internal teams to ensure alignment with client needs and business goals. Remote role with local travel. Preferred hire resides in Los Angeles, CA area. Incentives Commission plan, vehicle allowance What You'll Do - Research and identify prospective clients using CRM, social media, in the field territory planning and sales intelligence tools. - Execute outbound call and email campaigns to introduce Sodexo’s InReach convenience solutions offerings. - Build relationships with key contacts to nurture opportunities and establish trust. - Maintain accurate and up-to-date records in CRM to track activities, engagement, and lead status to maintain deal momentum. Leverage CRM dashboards to prioritize high-potential opportunities and flag aging deals for action or re-engagement. Align pipeline activities with target revenue goals, providing insights into deal velocity and probability to close. - Follow-up on inbound marketing campaigns and outbound prospecting activities to advance them through the sales funnel. - Actively support the conversion of qualified opportunities into closed-won deals by ensuring timely proposal delivery and pricing support. - Stay informed on basic industry trends and competitor activity to support conversations with prospects. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Demonstrated success in sales. Preferrable in food services, hospitality, or convenience solutions. - Proficiency in conveying product details and negotiating contracts with clients. - Expertise in building and nurturing strong client relationships. - Experience successfully closing deals with top-tier clients, resulting in a growth in client base. - A hunter mindset. - Ability to develop a robust pipeline that contributes to an increase in lead conversion rates. - Working knowledge and experience using Salesforce or a similar CRM Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years

Title: Life Insurance New Business Service Representative 93723 Location: Jacksonville, Florida, United States Hybrid Job Description Requisition ID 93723 Department Service Experience Value Stream Job Function Service Experience Value Stream Location Jacksonville,Florida,United States Role Location Designation Hybrid - 4 days per week Location Designation: Hybrid - 4 days per week Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. Role Overview: Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support the agents practice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to expedite applications, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so. What You’ll Do: - Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication - Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters - Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process - Answer incoming calls, greeting customers and potential agent candidates may be required - Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office. What You’ll Bring: Required Skills - The ideal candidate should have 2 or more years of customer service and administrative experience - Strong computer skills with proficiency in the Microsoft Office Suite - Demonstrated ability to multitask effectively - Strong written and verbal communication skills required Preferred Skills - Associates, or Bachelor’s degree preferred, or equivalent years of related experience Training & Development Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Shift Information This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM during the work week. Salary Competitive full-time base salary, overtime eligibility plus target bonus Benefits Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career Opportunities New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims. Pay Transparency Salary Range: $43,000-$47,500 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​ Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. Job Requisition ID: 93723

• Ad Operations — Coordinate post-sale execution of ad campaigns including banner ads, sponsored content (deep dives, newsletters), and social media placements. • API Operations — Manage post-sale onboarding, coordination, and ongoing support for API clients. • Client Management — Own client communications across email, Telegram, and other channels; confirm specs, timelines, and deliverables; keep clients informed at every stage. • Performance Reporting — Build and deliver campaign performance reports; analyze results and surface actionable optimization recommendations. • Internal Coordination — Work cross-functionally with content, design, and sales teams to ensure assets are delivered on time and to spec.