• Lead the next phase of SRS storytelling, from content and design to PR and media • Responsible for enhancing the firm’s marketing and promotional activities • Provide day-to-day guidance, coaching, and supervision to Marketing Associates • Monitor and curate visual and verbal brand standards across all global divisions • Manage the application of brand logos, typography, and graphic elements • Lead all design projects and interface with internal/external resources • Design and update high-impact sales materials, including capabilities decks • Supply strong brand level communication elements for RFPs • Convert complex captive insurance concepts into clear narratives • Manage production of video elements for social media and brand • Develop infographics and diagrams illustrating SRS’s captive structures • Examine competitive and marketplace trends and make strategic recommendations • Create event ready branded materials • Support transition of HubSpot into a strategic CRM Hub • Manage content updates for the SRS website and microsites • Oversee SRS LinkedIn page content strategy • Develop SRS paid media strategy • Coordinate the development and distribution of engaging content

• Own repeat-booking rate, guest LTV, and direct demand from existing base. • Create solutions to change booking behavior. • Conduct guest calls and manage review feedback. • Solve problems proactively based on guest feedback. • Collaborate with Ops for timely messaging. • Design in-unit experiences that enhance brand perception. • Develop loyalty programs to encourage repeat bookings. • Rebuild CRM stack and segmentation in HubSpot. • Execute AI-driven strategies and experimentation to optimize lifecycle.

• Own the funnel and manage the full acquisition journey • Manage paid acquisition across Google Ads and Meta • Build landing pages that convert with excellent messaging and hierarchy • Run the CRO program and A/B tests • Drive email and lifecycle marketing campaigns • Lead and develop a marketing team that you hold accountable • Own data analytics and collaborate across the business

Role Description We’re seeking a Sales & Marketing Associate (Music Tech) to help drive outbound prospecting, support inbound demand, and grow our social presence as we scale in 2026. This is an entry-level, high-growth role for someone who’s hungry to learn sales and marketing fundamentals, build confidence speaking with prospects, and contribute directly to new business. You’ll help sell found.ee’s platform tools and subscription offerings, with a focus on how our advertising and audience capabilities support measurable outcomes. This role is open to candidates based in Nashville, or remotely in North Carolina. What You’ll Do: - Research and build lists of target prospects (labels, venues, promoters, agencies, artist teams) - Run outbound outreach via email + LinkedIn with consistent weekly activity - Qualify leads and book meetings/demos for the sales team - Track outreach activity, follow-ups, and next steps in a CRM - Support basic discovery calls and help move opportunities forward - Assist with demos, follow-ups, and onboarding for new customers - Help communicate the value of found.ee subscriptions, marketing tools, and advertising capabilities - Support revenue pipeline organization and reporting (leads → meetings → wins) - Support execution of inbound campaigns (social, email, blog articles, etc.) - Help manage and grow found.ee’s social presence (streamlining visual identity, consistent posting, repurposing content cross-platform, boosting engagement) in a way that benefits & strengthens the found.ee brand - Assist with simple content creation (short posts, visuals, clips, basic edits) - Help organize marketing assets (case studies, one-pagers, FAQs) Qualifications - 2+ years of experience in sales, marketing, or customer-facing roles (bonus if within music, media, or creator-focused environments) - Bachelor’s degree preferred, ideally in Marketing, Business, Music Business, or a related field - Clear, confident communicator—especially in writing (email, social, outreach) and in live settings like product demos via Google Meet—with an ability to connect authentically with artists, teams, and industry partners - Organized and detail-oriented, with the ability to manage outreach, follow-ups, and multiple moving pieces without things slipping through the cracks - Motivated by growth, goals, and measurable impact; excited by the idea of building pipeline and contributing to revenue - Passion for music, artists, live events, and the evolving digital/creator landscape Benefits - Ample opportunities to work with leaders and employees across the company - Work in a collaborative environment full of mission-driven, innovative, and passionate people - Be part of an open, welcoming, and inclusive culture - Rich benefit program (Medical, Dental, Vision), Life Insurance, 401k (with match) - Base salary range of $45,000-$55,000 annually, including a commission incentive based on performance metrics - Comprehensive market-competitive total rewards program for employees - Generous paid time off