• Responsible for leading Rx To Go’s Quality Management Program, ensuring compliance with accreditation standards • Managing internal and external audits • Overseeing vendor quality, deviation/CAPA management, document control • Partnering with cross-functionally to improve patient safety and operational excellence • Leading the Quality Management Committee (QMC) governance and quarterly reporting • Maintaining full compliance with URAC, ACHC, NCODA and NABP standards • Planning and executing internal audits and vendor audits • Collaborating with the Director on ensuring compliance with all aspects of Rx To Go’s accreditations

• Providing commercial leadership for the Smith+Nephew NPWT portfolio across the care continuum • Leading and coordinating cross functional teams across Sales, Marketing, Clinical and Key Accounts • Owning key relationships with post acute providers such as home health agencies, managed wound care centers • Developing and executing systematic account plans for national and large regional post acute customers • Building execution plans for facility evaluations and conversions • Reviewing account buying trends and opportunities • Creating and managing value add programs • Partnering with internal stakeholders to align on IDN and strategic partner priorities • Traveling approximately 50 to 75 percent of the time

• Provide ongoing leadership, coaching, development, support and direction to the Region’s Sales Representatives • Ensure effective territory management and achievement of assigned sales, profit and expense goals • Manage a $50+ million-dollar territory • Create and implement successful strategies to further penetrate and segment the market • Continually train sales team on products and up-selling skills • Act as an avenue for information to travel from the field to management and marketing teams • Prepare sales and gross margin forecasts for region territories

• Develop and implement effective communication strategies to inform and engage users before, during, and after the adoption of new digital quality tools and processes. • Collaborate with key stakeholders to understand their needs, expectations, and concerns regarding digital adoption and changes. • Build and maintain strong relationships with various departments to facilitate open communication and support for initiatives. • Create informative materials such as newsletters, presentations, and other communication assets. • Design and deliver comprehensive training programs tailored to different user groups based on their roles and levels of digital proficiency. • Prepare user guides, FAQs, and other relevant documentation to support ongoing learning and development. • Monitor the progress of digital tool adoption and identify potential barriers to usage. • Conduct surveys and feedback sessions to assess user satisfaction and engagement. • Identify and mitigate risks associated with the change process. • Develop risk assessment plans and implement risk mitigation strategies. • Create dashboards, KPIs, and metrics to evaluate adoption effectiveness and overall success of digital initiatives. • Provide regular reports to management highlighting progress, challenges, and recommendations for improvement. • Maintain thorough documentation of change management processes, methodologies, and lessons learned to ensure consistency and efficiency in future initiatives. • Gather and analyze feedback from users to identify opportunities for continuous improvement in systems training and adoption strategies. • Stay current with industry best practices and emerging trends in digital adoption and change management. • Support the optimization of digital adoption tools like WalkMe, ensuring they are effectively utilized to enhance user experience. • Create engaging content for digital adoption tools, including step-by-step guides, in-app tutorials, and interactive training modules. • Serve as the Business Process Owner for AI capabilities within Global Quality, driving cross‑functional alignment on requirements, governance, and standards for AI‑enabled workflows.