• Own day-to-day customer communication by managing the general inbox; executing requests, conducting investigations, and gathering feedback • Drive core account workflows, create operational tickets, and push issues through to resolution • Participate in live customer and internal meetings, take detailed notes, and document decisions and action items • Maintain and update customer-facing materials and internal documentation • Execute basic technical configurations within the Crisp platform and use AI tools to streamline workflows

• Develop and execute a multi-year strategic account plan, mapping Snowflake’s Data Cloud to specific business units (e.g., Global Supply Chain, Collaboration Tools, Security, and Internal IT). • Directly manage and mentor a dedicated Account Executive. Provide coaching on sales methodology, deal structure, and performance. • Lead a cross-functional "pod" (including dedicated Sales Engineers, Professional Services, and Executives) to execute the account strategy effectively. • Rigorously apply the MEDDPICC methodology to qualify, forecast, and close complex, seven-and-eight-figure consumption deals. • Build and maintain trusted relationships with C-level stakeholders (CIO, CTO, CDO), positioning Snowflake as the core of their data architecture. • Articulate the value of the Data Cloud against legacy on-premise solutions and competitor clouds, demonstrating a clear understanding of the technical landscape. • Identify new use cases within the account to drive Net Revenue Retention (NRR) and new workload adoption.

About Us: We are a dynamic start-up based in Silicon Valley, expanding our presence by establishing our first non-US site in Hong Kong. We are focused on revolutionizing the education sector through our cutting-edge generative AI education platform. Our mission is to enhance learning experiences and outcomes through innovative technology solutions. Role Overview : This position is responsible for managing and growing a regional portfolio of elementary school partners. This role blends sales, account management, and partnership development. The ideal candidate has experience working with or within elementary schools, understands the needs of diverse student populations, and is comfortable building strong relationships with educators and district leaders, This role includes both virtual and in-person engagement and requires travel to schools, districts, and regional events. Key Responsibilities Sales & New Partnerships -Identify and engage prospective elementary schools and districts. -Present product demonstrations and articulate the value of Lirvana Labs’ solutions. -Manage all stages of the sales process, from lead qualification to closing. Travel Requirements - Travel up to 30% for school visits, district presentations, events, and conferences. -Ability to drive between sites as needed. Qualifications 3-5+ years of experience in K–12 education, edtech, sales, or school partnerships (elementary experience strongly preferred). Strong relationship-building skills and comfort engaging school and district leaders. Demonstrated ability to manage a sales or partnership pipeline. Experience supporting program implementations in school settings is a plus. Excellent communication, presentation, and organizational skills. Ability to work independently, manage timelines, and prioritize effectively. Valid driver’s license and ability to travel up to 30% . Passion for improving educational outcomes and supporting diverse learners. Why Join Us: Be part of an innovative start-up with a mission to transform education. Opportunity to work on cutting-edge technology and make a real impact. Collaborative and inclusive work environment. Competitive compensation and benefits package. Career growth and development opportunities.

About Mood: Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day. About the Role: The Senior Director of Partnerships & GTM Strategy is responsible for owning the lifecycle of 3 rd -party system integrations and the Go-To-Market (GTM) engine that powers the Hospitality / QSR client vertical. This role governs our relationships with Hotel Management Systems (HMS), ERPs and POS providers as well as Digital Signage and Interactive CMS partners to ensure client satisfaction within the technical operations of these platforms. Essential Job Functions and Responsibilities: Define and manage the commercial and technical relationships with 3rd-party system partners (e.g., SignageOS, Canopy) and 3rd party CMS vendors. Orchestrate how data (events, menus, room status) flows through CMS partners to digital displays, interactive kiosks, and in-room entertainment systems to create a frictionless guest journey. Oversee the health of integrations in collaboration with Engineering. Act as the vertical lead for our Managed Services teams, providing the "Hospitality POV" to ensure support models and maintenance schedules align with hotel uptime and guest-experience standards. Identify and onboard "best-of-breed" partners in emerging technology, such as AI-driven wayfinding and personalized interactive guest portals. Own the messaging that explains how our ecosystem - supported by proactive Managed Services - solves legacy "data silo" problems and enhances the end-to-end guest journey. Collaborate with the Retail Media group to define how on-property advertising should be integrated into the guest journey. Provide market-specific insights to ensure advertising models are optimized for the hospitality environment. Develop high-level commercial tools, such as Integration Architecture Maps, that demonstrate the seamless flow of data from the POS to the guest’s screen and the back-end ad-engine. Serve as the primary subject matter expert at industry-defining events like HITEC and Phocuswright, and lead high-stakes customer pitches for our largest accounts. Lead the commercial rollout of new integrations and services, ensuring absolute alignment between Product, Marketing, and Sales teams. Partner with Sales leadership to drive co-selling opportunities with CMS, HMS, and media partners. Build the definitive playbook for selling an end-to-end integrated guest experience, effectively bundling software, Managed Services, and Retail Media into a single cohesive vertical offering. Establish and report on KPIs, including partner-influenced revenue, integration health metrics, advertising yield (ARPU), and the measurable impact on guest satisfaction. Other duties as assigned by management Required Travel: This role requires overnight travel, the percentage of time is spent away from home base: 25% Essential Job Qualifications: For further information about Mood Media, please visit www.moodmedia.com . Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.