• Lead and manage the department effectively • Ensure KPIs are met consistently • Devise creative plans to help employees reach their potential • Build trust and rapport with team members

Role Description We are seeking a talented and driven Demand Planner to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & directly with the client and cross-functional teams to identify trends, patterns, and insights that will contribute to our company's growth. - Leading S&OP meetings, Baseline forecasts management, finalizing Consensus demand plans. - Driving the stakeholder meetings from the demand perspective to highlight the forecast deviations and other forecast related challenges for the corrective actions and quicker solutions for the accurate forecasts. - Integrating market data, gathering and collecting data to monitor and report essential changes to sales forecasts, business strategies, and budgets. - Organizing and preparing data, analysing sales data to generate accurate forecasts of future demand, which are essential for effective inventory management. Qualifications - High proficiency in Excel, MS Office. - Experience with data visualization tools (e.g., Tableau, Power BI) – End user or development skills. - Expertise and understanding of concepts of Advanced Planning Optimizers like Kinaxis, SAP APO, O9, E2Open, Oracle, JDA etc. – End user. - Expertise in handling ERPs such as SAP, BAAN, Oracle, Infor XA, MS Dynamics AX etc. – End user. - Experience should be 4 to 7 years. - Proficient in communicating with international clients, internal & external stakeholders. - Strong written and verbal communication, time management & excellent organizational skills. Benefits - Flexible work arrangements to provide support, including remote work, flexible work hours, or alternative work schedules. - Career growth programs and diverse professions crafted to support you in exploring a world of opportunities. Company Description Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering, and business operations.

Role Description The Senior Director of Transportation Operations is responsible for the end-to-end performance of our client's non-emergency transportation ("NEMT") provider network, spanning vendor procurement, service delivery, vendor management and continuous improvement, cost management, and SLA performance. This leader will ensure that transportation services are not only sourced effectively, but executed reliably, cost-efficiently, and in alignment with client and member experience expectations. The role requires strong cross-functional leadership across operations, client services, and network partners to deliver consistent, high-quality outcomes at scale. The Sr. Director ensures a high-quality, compliant, and cost-effective transportation network that meets member needs, regulatory requirements, and organizational performance targets. This role requires deep expertise in network vendor operations, procurement, vendor management, and scaling geographically distributed service providers. What You'll Do This leader will report directly to the VP of Transportation Operations and oversee all NEMT operations in a region. This includes NEMT network procurement and management strategy, coverage adequacy, capacity planning and achievement of both cost and performance targets. This leader will manage routing, vendor management and day-to-day support of teams to own all network operations functions in their territory. - Build and lead a high performing team of routers and network managers - Lead provider recruitment and onboarding, ensuring a robust network of transportation vendors (e.g., livery, wheelchair, stretcher, and specialized transport providers) - Lead procurement and contracting initiatives to secure competitive rates and favorable terms with transportation providers - Build and maintain strong relationships with NEMT providers, and key partners - Empower network teams to drive data driven performance improvement with NEMT's to ensure the achievement of KPIs such as on-time performance, trip completion rates and member satisfaction - Implement performance improvement plans or network adjustments as needed - Monitor and report on market trends including supplier, client, competitor and regulator actions - Support the credentialing and compliance processes, led by the Director of Compliance, to ensure all providers meet all federal, state, and local regulations governing NEMT services - Support client JOC's, audits, reporting requirements, and accreditation processes as needed Qualifications - 15+ years of experience managing networks with greater than $250M of run rate spend - Expertise in network vendor management, vendor operations, or transportation/logistics (last mile, healthcare logistics, TNC or NEMT experience preferred) - Proven experience building long term supplier relationships and managing distributed vendor networks across multiple geographies - Strong background in contracting, negotiations, and cost management - Proven experience leveraging dynamic pricing tools and achieving price targets - Proven experience using a tech-infused delivery model - Experience working in highly regulated environments (healthcare, transportation, or similar) - Demonstrated ability to drive operational performance and continuous improvement through data and KPIs - Experience leading and developing high-performing teams Preferred Qualifications - Previously worked at a leading tech enabled logistics company - Six Sigma or other process excellence training - Comfortable in fast-paced, high-growth environments Benefits - Remote-first work environment - Competitive salary, annual bonus opportunities, and equity options - Remote with flexible hours - Comprehensive medical, dental, and vision insurance - 401(k) with company match - Generous PTO, paid company holidays, and paid parental leave

Role Description The primary responsibility of Director of Extended Stay Franchise Operations (DESFO) is to live and exhibit our “Owners First” culture. The role should focus on nurturing relationships with owners by understanding their individual goals and needs while recognizing every hotel is unique. They optimize owners’ performance by delivering innovative solutions and relevant resources using our experience and network across the organization. They will also leverage their background and experience to advise on extended-stay operational excellence to improve the bottom line for owners. What you'll do - Owner Involvement and Customer Relationships: - Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience. - Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance. - Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners. - Requires up to 90% travel with flexible work schedule. - Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary). - Respond to one off requests from the business that are property specific within indicated SLA (Service Level Agreement). - Recommend improvement actions that will drive positive guest reviews. - Execution and Strategy: - Assist brand leader and director in managing FAC and various subcommittees. - Drive extended-stay occupancy (ESOC) to best-in-segment levels for each hotel by marshalling resources within WHR to achieve mutual goals. - Lead WHR efforts to expand overall revenue generation opportunities, drive growth and performance (RPI). - Execute Wyndham Hotels and Resorts initiatives, projects, and related tasks. - Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel. - Drive NRG through retention and development opportunities. - Influence and inspire engagement with our extended stay brands and WHR initiatives. - Collaboration and Accountability: - Collaborate with internal stakeholders. - Provide accountability to the organization through documentation, follow up and system reporting. - Performance and Development: - Maintain consistently-high quality performance and increase customer satisfaction (Net Promoter, OSAT) for our extended-stay hotels. - Achieve annual service, performance and KPI goals in order to impact WHR profitability. - Take ownership of personal and professional development. - Project a positive image and promote the value of WHR. Qualifications - Deep understanding of the midscale extended-stay segment, preferably with the Hawthorn brand, how it differs from the transient segment and how to use this knowledge to drive the business. - Proficient at analyzing and organizing data consistently to execute meaningful messages internally and externally. - Proficient influencing skills to achieve operational results and client engagement. - Fluent understanding of existing WHR tools & resources and able to leverage them for the benefit of the hotel/owner. - Builds on existing internal relationships and trust & provides feedback/solutions to leadership on hotel/owner needs & challenges. - Fluent in ability to manage conflict and difficult conversations. - Expert in independently prioritizing, organizing and managing time effectively. - Excellent verbal and written communication skills required to effectively present material to various audiences. Requirements - Current Wyndham corporate franchise operations experience supporting extended-stay hotels required. - 6-to-8 years of progressive experience in an extended-stay hotel preferred. - 4-year college degree. - Multi-property experience. - Industry certifications. - Leadership experience. - Proficient in using Salesforce and Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.). Benefits - Health insurance with HSA and FSA options. - Dental insurance. - Vision insurance. - Life/AD&D insurance. - Short- and Long-Term Disability coverage. - 401(k) with generous company match. - Vacation time - Accrue 2.692 hours of paid vacation per week. - Paid holidays - 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit. - Paid sick leave accrued as state and local laws require. - Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.