• Lead the design and evolution of highly scalable, fault-tolerant distributed systems across our cloud infrastructure. • Define and drive adoption of SLOs, SLIs, and error budgets across engineering teams. • Architect and continuously improve observability platforms (metrics, logging, tracing). • Own reliability strategy and roadmap, proactively identifying risks and driving long-term improvements. • Lead cross-team initiatives to improve system performance, scalability, and resilience. • Establish and enforce best practices for incident response, on-call, and operational excellence. • Drive root cause analysis and systemic improvements through blameless postmortems. • Champion automation and reduction of operational toil. • Guide capacity planning, load testing, and performance optimization efforts. • Design and validate disaster recovery, failover strategies, and resilience testing. • Mentor and coach engineers to elevate reliability engineering maturity. • Partner with Staff engineers across the organization to drive meaningful change • Partner with leadership to align business goals with reliability investments.

Role Description This is a player-coach role. Roughly 60 to 70 percent of your time is hands-on engineering: writing Terraform, designing pipelines, troubleshooting production, making architectural calls that keep our customers running. The other 30 to 40 percent is leadership: mentoring the existing DevOps team, partnering with engineering leaders, building the operational foundation that lets us scale from where we are today to a 5 to 10 person infrastructure team. You will be the senior DevOps voice in the room. You will own decisions about how we deploy, how we secure, how we scale, and how we control cloud spend. You will not need three layers of approval to do your job. What You Will Do - Lead the DevOps function as a player-coach, balancing hands-on technical contribution with team leadership and mentorship. - Design and operate our deployment automation, from GitHub through to customer environments, using Terraform and GitHub Actions. - Drive the active migration from Azure-heavy infrastructure toward an AWS-forward future state, while keeping current Azure workloads stable. - Set the standard for infrastructure as code. Target 95 percent IaC coverage within 12 months. - Own cloud cost. Reduce Azure spend by 50 percent and AWS spend by 25 percent through architectural and operational discipline. - Bake security and compliance into infrastructure by default. Support HITRUST and SOC 2 control requirements as a built-in capability, not an afterthought. - Move our application architecture toward cloud-native patterns (ECS, Kubernetes) where they make sense. - Build and grow the DevOps team. Recruit, onboard, and develop the people who will scale this function with you. - Partner closely with engineering, security, and product leaders. Be the bridge between infrastructure and the rest of the business. Qualifications - 10+ years in DevOps, infrastructure, or platform engineering, with at least the last 3 years in an active individual contributor capacity. - Production-grade Terraform experience. You can design and operate complex IaC patterns at scale, not just write modules. - Deep multi-cloud experience: AWS as primary going forward, Azure for current state. Strong on at least one, real working knowledge of both. - CI/CD pipeline design and operation, ideally with GitHub Actions. End-to-end automation from commit to customer. - Container orchestration in production (Kubernetes, Docker, Podman). - Linux infrastructure proficiency, including shell scripting. Comfortable in mixed Windows / Linux transitional environments. - Track record managing a small team. - Experience operating in a regulated industry: healthcare, finance, government, or similar. - Strong cross-functional collaboration. - Self-directed. You can read a problem, make a call, and own the outcome without escalating every decision. Nice to Have - Prior software development background. - Jira systems administration experience. - Past experience scaling a DevOps function from a small team to a real organization. - Located in the New Hampshire or greater Boston area. Compensation & Location - Base salary range: $150,000 to $185,000, depending on experience. - Target hire is around $165,000. - Performance bonus per company plan. - Standard health, dental, vision, and PTO. - Remote within the United States. We are not hiring in California for this role. Our Hiring Process - Application review and quick assessment (about 30 minutes, sent automatically). - Screening conversation with our senior engineering leader (about 45 minutes). - Deep technical interview with our senior architect (60 to 90 minutes). - Focused interview with the CTO on leadership and team fit (60 minutes). - On-site final conversations with our CEO and CAO at a location convenient to you (30 minutes each). - Reference checks and offer. How to Apply Apply through this posting. We review every application that clears our initial filters within 5 business days.

• Develops, tests, deploys, and maintains software for internal platforms • Designs, develops, and maintains tools for reliability engineering teams • Extends internal reliability tools using Kubernetes, Terraform on Google Cloud Platform • Deploys and maintains production logging, tracing, and profiling systems • Identifies and automates repetitive operational tasks • Maintains and extends SLO and Critical User Journey platforms • Participates in on-call rotation and contributes to incident response

Role Description When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. REMOTE POSITION- US Key Accountabilities: - Contracting deliverables - Exercise good judgment in balancing the risks to the client in making budget and contractual decisions against the impacts to client clinical trial timelines - Follow client processes to develop, negotiate, track and execute global clinical study agreements with institutions and investigators participating in sponsored clinical trials - Work with partners to develop and oversee the global site budget process - Work with clinical trial sites and directly negotiate cost, business and contractual terms and conditions with investigators/institutions, making changes to contract templates within the Legal division approved parameters - Lead study level site contracting activities, direct other ICL and act as primary study point of contract for site contracting issues and timelines on assigned studies - Partner with Legal and other divisions to manage escalations in the site budgeting and contracting space - Partner with Legal, Finance, pCRO and other divisions to identify and implement areas of improvement in the site contracting space - Applies acquired job skills and procedures to complete substantive assignments, projects and tasks of moderate scope and complexity in applicable discipline Collaboration - Lead and develop relationships with key investigational sites and Site Management Organizations across the contracting and budgeting interface - Collaborates with invoicing specialists and/or invoice service provider to ensure alignment with Investigative Site contracting and compensation requirements - Interacts with clinical site contracts & legal contacts, client and partner legal team, study management, site payments team, peer site contracting colleagues, CRO site contracting teams - Contributes to design, development and implementation of major business initiatives or special projects. Applies technical skills and discipline knowledge to contribute to achievement of client business objectives Compliance with Parexel standards - Complies with required training curriculum - Completes timesheets accurately as required - Submits expense reports as required - Updates CV as required - Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs and other applicable requirements Qualifications - Balance of general business, compliance, finance, legal, and drug development experience - Precise communications and presentation skills - Ability to plan, identify and mitigate risks to site contacting timelines - Ability to lead by influence rather than positional power to accomplish critical deliverables - Success in working in a highly matrix based organization - Fluency in written and spoken English is required Requirements - Experience with clinical study budgets and contracting negotiation principles, practices, processes, and activities - Knowledge of the principles, concepts and theories in applicable business discipline - Experience in drafting and negotiation of Clinical Trial Agreements with clinical trial sites in a global operation preferred Education - Bachelor’s Degree or equivalent and 5+ years of experience in clinical development operations or clinical trial outsourcing OR - Juris Doctorate or equivalent and 2+ years of experience in clinical development operations or clinical trial outsourcing