Role Description - Du planst, konzipierst und versendest E-Mailings über HubSpot an unsere Partner:innen und Reseller. - Du erstellst regelmäßig Newsletter und mehrstufige Mailings zur Beziehungspflege und Lead-Qualifizierung. - Du analysierst die Performance durch Monitoring zentraler KPIs (z. B. Öffnungs- und Klickraten, Conversion, Abmeldungen) und leitest datenbasierte Handlungsempfehlungen ab. - Du stellst die Markenkonsistenz sicher, indem du ein einheitliches Erscheinungsbild, konsistentes Corporate Design und abgestimmte Tonalität gewährleistest. - Du berücksichtigst alle relevanten Vorschriften zu Compliance und Datenschutz, insbesondere DSGVO, Opt-in/Opt-out-Management und Datenqualität. Qualifications - Du hast mehrjährige, relevante Berufserfahrung im Bereich E-Mail Marketing, Newsletter und Marketing Automation. - Du bist in der Lage, Newsletter-Strategien und mehrstufige E-Mail-Strecken (z. B. Nurturing-Kampagnen) zu planen, zu strukturieren und zielgruppenorientiert aufzubauen. - Du hast ein sehr gutes Gespür für klare, zielgruppenorientierte Inhalte, passende Tonalität und überzeugende Betreffzeilen sowie Call-to-Actions. - Du verfügst über Daten- und Analysekompetenz und bist sicher im Umgang mit KPIs wie Öffnungsraten, Klicks, Conversion oder Abmeldungen sowie in der Lage, daraus konkrete Optimierungsmaßnahmen abzuleiten. - Du verstehst Tracking, CRM-Daten, Lead-Lifecycle und Marketing-Automatisierung. - Du hast sehr gute Kenntnisse in Deutsch und gute Englischkenntnisse. Benefits - Attraktive Arbeitsbedingungen: Du profitierst von flexiblen Arbeitszeiten, soweit keine Servicezeiten abzudecken sind, und der Möglichkeit auf Mobile Office sowie jährlich bis zu 2 Wochen Arbeiten aus dem EU-Ausland. - Umfangreiche Ausstattung: Du erhältst elektrisch höhenverstellbare Schreibtische, und der obligatorische Obstkorb und Getränke stehen dir zur Verfügung. - Finanzielle Sicherheit: Wir bieten dir eine betriebliche Altersvorsorge. - Offene Unternehmenskultur: Wir leben einen echten Startup-Charakter mit unternehmensweiter Transparenz und abteilungsübergreifender Kommunikation. - Flache Hierarchien: Du erlebst Kommunikation auf Augenhöhe ohne spürbare Hierarchien im täglichen Miteinander. - Gestaltungsspielraum und Authentizität: Du hast viel Freiraum für Ideen und Lösungen und kannst dich ohne Dresscode wohlfühlen. - Gemeinschaft und Spaß: Regelmäßige Firmenfeiern und die Möglichkeit, freitags ein Bier nach Vier mit den Kolleg:innen zu genießen.

Create and publish engaging social media content, assist in video production, manage email marketing lists, and analyze performance data to support strategic communications goals in a collaborative environment.

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are looking for Unified Communications and Collaboration Technology Architects who are passionate about leveraging technology innovation for the betterment of humanity. This exciting, customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering, and Customer Success Executives leading innovative conversations that help shape the growth of our Enterprise customers. Technology Architects design and architect solutions utilizing our technology services platform. The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develope a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value. Location Allows for Work From Home in the Mountain and Pacific Time Zones. Requires up to 25% of time conducting sales activities outside of the office. The Main Responsibilities - Specialized Solution Design: This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for UC&C. Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues. Provides guidance and alternatives to customer’s requirements. May interpret customer requirements based on limited information. - Specialist Expertise: Within UC&C, provide on-demand design, solution best practices and industry expertise to the sales teams during the Learn/Buy/Get phases of the customer lifecycle experience. By proactively pulling in other specialists, expand the solution to be cross functional and multi-product. Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups. - Product Partnership: Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions. Proactively provides input on strategic and tactical plans for new product development to teams across the organization. - Customer Meetings: Leads and/or attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team. - Custom Solutions: Exceptional understanding of UC&C technical and product boundaries and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided. Partner with account team to shepherd custom requirements through sign-off process. - Sales Enablement: Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product for UC&C solutions, over the phone, in writing or through live trainings. What We Look For in a Candidate • Education: Bachelor's Degree in Engineering, Physics, Computer Science, related fields or equivalent industry experience in the private sector or military. • Work experience: 5 years of relevant job experience. • General Experience: Pre-sales role responsible for needs identification, qualification, and solutions design with Zoom UC & Phone, Webex Meetings & Calling, Microsoft Direct Routing, Cloud UC solutions, Cloud SBC solutions, Advanced Analog Replacement solutions, SIP Trunking Solutions, Carrier PSTN Infrastructure, IP/Data Networking. • Technical Knowledge: Demonstrated understanding of advanced UC&C applications across multiple product areas with extensive knowledge of competitive offerings and trends. • Communication: Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT. • Sales Ability: Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads/prospects to generate business within an assigned territory utilizing solution selling methodologies. • Communication: Advanced written and verbal communication skills. Proven ability to work with multiple levels of decision making. Clearly articulate technical solutions in writing, on the phone, using video, or in person. • Problem Solving: Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development. • Work Style: Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. • Presentation Skills: Must possess expert level communication skills capable of creating engaging proposals and presenting them to customers at any level of expertise. • Computer Skills: Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required. • Industry certification: In one or more specialized technologies. • Desired Skills: Experience in solution consulting - ITIL. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $115,763 - $154,350 in these states: AL, AR, AZ, IA, ID, KS, LA, MO, MS, MT, ND, NE, NM, OK, SD, UT, WI, and WY. $121,559 - $162,068 in these states: CO, MN, NV, and OR. $127,344 - $169,785 in these states: CA, IL, TX, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote Requisition #: 340539 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

OFFICE OF ECONOMIC OPPORTUNITY Office of the Economic Opportunity Mission: Strengthen Arizona’s workforce and economy. The Arizona Office of Economic Opportunity (OEO) coordinates workforce development strategy and evaluation, monitors the state's tax and regulatory competitiveness, and produces labor market, economic and demographic research and analysis. OEO is also home to the Arizona Finance Authority, which offers innovative, responsible, and sustainable financing solutions for public and private borrowers. HEALTHCARE WORKFORCE COMMUNICATIONS MANAGER Job Location: 1400 West Washington Street Phoenix, AZ 85007 Posting Details: Salary: $65,968 - $90,000 Grade: 24 Closing Date: May 20, 2026 Job Summary: The Healthcare Workforce Communications Manager will be responsible for developing and executing strategic communication and marketing initiatives in support of the Office of Economic Opportunity’s Rural Health Transformation project and related initiatives. The role works closely with the Arizona Healthcare Workforce Project Office team to manage marketing, public relations, content development, digital communications and project branding to enhance visibility and engagement with key audiences. Reports directly to the Communications Director. The position is grant-funded and employment is contingent upon the availability of funding. Arizona’s Rural Health Transformation Program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as a part of a financial assistance award totaling $166,988,955.92 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor endorsement, by CMS/HHS, or the U.S. Government. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: • Team management and overall strategic messaging & brand management: Developing and maintaining a cohesive narrative for the agency, overseeing all public-facing project content, from press releases to social media. Develop and manage integrated marketing and communication plans and campaigns, including campaign vendors. Set key performance metrics and track campaign effectiveness via metric dashboard. Coordinate with cross-functional teams to ensure brand consistency. • Media Relations & Spokesperson Duties: In coordination with contracted vendors, manage media inquiries, pitch stories that highlight the project successes, and prepare leaders for interviews and press or stakeholder events. • Oversee digital communications and support of stakeholder relations: Coordinating with the government affairs, policy and program teams to translate technical info/data into digestible information for the public. Manage social media and digital marketing strategies and manage website content and ensure digital accessibility best practices are implemented. • Internal communications: Manage internal communications to keep agency staff informed and aligned while also assisting with change management associated with growth of the agency as a result of the new project staff and responsibilities. • Crisis Communications & Issue Management: Anticipating potential public risks and develop rapid-response plans including during emergencies or policy/program rollouts to maintain public trust and mitigate misinformation. • Other duties as assigned as related to the position Knowledge, Skills & Abilities (KSAs): Knowledge of: • Mass communication techniques and distribution methods. Industry-standard media communication techniques and standards. Skill in: • Usage of Word, Excel, and Google applications. • Usage of graphic design software • Usage of social media applications and web presence. Ability to: • Communicate effectively both verbally and in writing • Work independently and with flexibility to prioritize tasks based on urgency • Manage multiple projects and meet deadlines • Communicate effectively with stakeholders of various levels of understanding and English proficiency. Selective Preference(s): • Bachelor’s degrees in communications, public relations, or related field, preferred • Preferred at least 5 years of media relations, external communications, and public relations • Some leadership or management experience. Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona offers a comprehensive benefits package to include: • Sick leave • Retirement plan • Health and dental insurance • Vacation with 10 paid holidays per year • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • For a complete list of benefits provided by The State of Arizona, please visit our benefits page By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS). *NOTE - Enrollment eligibility in ASRS will become effective after 27 weeks of employment. Contact Us: • If you have any questions, please feel free to contact Mariem Ly at mariem.ly@oeo.az.gov