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Assistant Community Manager
Location
Philippines
Posted
47 days ago
Salary
0
Seniority
Mid Level
Job Description
Assistant Community Manager
HOATalent
• Serve as the primary point of contact for inbound calls and emails from HOA owners, board members, and vendors • Manage and resolve support tickets in Vantaca, ensuring timely follow-up and accurate documentation • Research and resolve accounts receivable (owner) and accounts payable (vendor) payment discrepancies • Prepare, track, and route documents for electronic signature via DocuSign • Coordinate daily operational tasks across an HOA portfolio in collaboration with a U.S.-based Community Manager • Communicate clearly and professionally with U.S.-based clients and vendors on business needs and status updates
Job Requirements
- 2+ years of experience in customer service, administrative support, or property management
- Exceptional written and spoken English — client-facing communication with U.S. customers is core to this role
- Proficiency with web-based tools: Google Suite (Gmail, Docs, Sheets), DocuSign, and ticketing systems
- Strong organizational skills with the ability to manage multiple open tickets and priorities simultaneously
- Comfortable working independently and proactively flagging issues to your manager
- Must be based in the Philippines and available to work night shift (approx. 9 PM–6 AM PHT)
Benefits
- Competitive salary commensurate with experience
- Night differential pay
- HMO health coverage (add details if applicable)
- Opportunities for continued education, CPA support, and professional advancement
- Stable, long-term remote engagement with a growing U.S. company
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