Founded in 2011, CallRail is a computer software company that helps businesses boost their marketing impact with its call-tracking technology. Trusted by over 1
Product Manager, Web Experience
Location
Georgia
Posted
47 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Product Manager, Web Experience
CallRail
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MercorCincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.
Role Description - Manage and update your Google Business Profile (GBP) to ensure accurate and current business information. - Respond to inquiries and engage with customers to enhance online presence and customer satisfaction. - Collaborate with diverse industry representatives to provide valuable insights into marketplace trends. - Work independently and asynchronously to maintain a high-quality profile and meet engagement goals. Qualifications - Active ownership or administration of a verified Google Business Profile (GBP). - At least one year of active history managing a business listing. - Regular engagement with the GBP platform. Requirements - Experience in sectors such as Hospitality & Lodging, Food & Beverage, Retail & Shopping, or Professional Services. Benefits - Compensation: $60/hour - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
• Own the strategy and execution for vibe coding experience and prebuilt application templates • Define product direction, setting standards for experience and scale • Lead vendor integration, experience design, and workflow orchestration • Establish success metrics such as template usage, iteration rate, and retention • Provide clear updates to leadership on roadmap progress, tradeoffs, and outcomes
Product Owner I
GM FinancialTeamwork | Excellence | Integrity | Diversity, Equity and Inclusion | Community Investment
Title: Product Owner I Location: Arlington United States Job Description: Why GM Financial Technology? Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. About the Role: If you're driven to get results and would like to collaborate within a fast-paced, value-focused team, then GM Financial may be the right place for you. As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results. In this role you will: - The PO acts proactively to consistently deliver on time commitments with little supervision - Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements - Identifies, evaluates and introduces new approaches/technology to use in product development - Explore alternative ways to view and solve problems to achieve results beyond what is required - Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas - Focus on constantly improving processes, products, and services and exploring innovative ways to do the job - Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions - Asks provocative questions to understand current practices and the customer's experience before moving to problem solving - Seeks to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation - Communicates potential benefits of new ideas to stakeholders - Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods - Takes immediate action when confronted with a problem or when made aware of a situation - Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers - Create novel solutions with measurable value for existing and potential customers (internal or external) - Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA - Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance - Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features - Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations - Responsible for leading the prioritization of the product backlog in partnership with product management - Measure product performance using key information, processes and systems to ensure accountability for achieving business results What makes you a dream candidate? - Experience with cloud APIs and payment processors preferred - Working knowledge of risk management, loss control management and coordinating vendor relationships - Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization - Proficient understanding of with XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision making - Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace - Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others Skills: - Ability to effectively define Product roadmaps and identify requirements - Able to demonstrate Servant leader management principles and practices - Ability to deliver best in class product experiences utilizing Design Thinking and Lean methodologies - Advanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels - Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise - Ability to manage multiple projects simultaneously - Proficient persuasive and negotiation skills - Proficient presentation skills Education and Experience: - Agile certification (PSPO, CSP-PO, or POPM/APM) Preferred - 0-2 years experience as a Product Owner/Manager on an Agile Scrum team Preferred - High School Diploma or equivalent Required Licenses and Certifications - Agile certification (PSPO, CSP-PO, or POPM/APM) preferred What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 2-days a week in office #GMFJobs #LI-KA1 #LI-Hybrid
Role Description Lead product strategy and own the end-to-end UX for our Order Management platforms — hands-on, from concept to delivery — ensuring every workflow is intuitive, efficient, and built to scale across millions of orders daily. What You'll Do: - You won't just collaborate on UX — you'll drive it. From early discovery through final delivery, you'll personally own the design and usability of our platform, using AI-powered tools to move fast and validate ideas before they reach engineering. - Own the full UX process: user research, journey mapping, information architecture, wireframing, and high-fidelity prototyping. - Conduct merchant and stakeholder interviews to surface pain points and translate findings directly into design decisions. - Build and iterate on prototypes using AI-assisted tools to rapidly explore and validate concepts. - Define and maintain a cohesive design system and interaction patterns across the platform. - Write detailed UX specs, annotated wireframes, and interaction guidelines that engineering can build directly from. - Validate delivered features against UX intent through hands-on QA and usability review. - Establish and track usability metrics — task completion, error rates, time-on-task — and use data to drive continuous improvement. - Own the product roadmap with UX at the center, balancing business priorities with user experience quality. Qualifications - 3+ years in Product Management with demonstrated, hands-on UX ownership — not just collaboration. - Deep expertise in UX principles: information architecture, interaction design, usability heuristics, and accessibility standards. - Proficiency in Figma — including auto layout, component libraries, variables, and prototyping — at a level beyond basic wireframing. - Hands-on experience with AI-powered design tools such as v0, Galileo AI, Uizard, and Relume to accelerate UI generation and iteration. - Ability to use AI assistants (Claude, ChatGPT) to generate user flows, stress-test logic, draft UX copy, and produce specs at speed. - Strong understanding of front-end fundamentals (HTML, CSS, component-based architecture) to communicate precisely with engineers and ensure design fidelity. - Experience conducting usability testing and synthesizing findings into prioritized, actionable improvements. - Familiarity with usability testing tools such as Maze, Hotjar, or FullStory. - Background in B2B and/or eCommerce platforms — understanding complex, data-dense workflows and how to make them feel simple. Requirements - Bonus: Background in UX Design or Frontend Engineering. - Experience building and maintaining design systems from the ground up. - Familiarity with Confluence, Jira, or Portfolio for roadmap and delivery tracking. - Experience with Scaled Agile Framework (SAFe).


