• Lead and develop a team of Partner Account Managers • Build and execute the Americas indirect channel strategy • Recruit, enable, and manage high-impact partners • Drive recurring and new revenue through partner-led and co-sell motions • Support complex enterprise opportunities (including >$1B global manufacturers outside the U.S.) • Align partner capabilities to digital transformation, quality, SPC, and operational excellence initiatives • This role blends strategic leadership with frontline execution—you’ll actively engage in partner development, executive relationship building, and enterprise deal support.

• Build, enable, and scale a high-performing regional partner network across precision metrology, inspection, and manufacturing technology markets. • Recruit, develop, and manage Prolink partners. • Create and execute regional partner business plans. • Align partner strategy with Minitab’s global go-to-market approach. • Drive recurring and new revenue through co-selling and pipeline development. • Support renewals and new business pursuits. • Deliver partner enablement programs. • Collaborate closely with direct sales and services teams.

• Identification, evaluation and development of prospective customers in the emerging areas of factory and process automation (e.g., Industry 4.0, digitalization, sensors, machine vision, RFID, HMI & APL) • Strategic development of the customer base and acquisition of new customers • Independent management of the entire sales process from lead generation to proposal submission and the closing of sales orders and projects • Independent planning and execution of customer visits, web meetings and campaigns within the assigned sales region • Assessment of prospective customers with respect to revenue potential, market attractiveness and risk • Participation in regional and cluster meetings within the matrix organization • Continuous improvement of applied research, sales and reporting methods within the 'Mercuri Sales Platform' model • Trade show presence, particularly for innovative products and product launches

About Our Client Our Insurance Group is a well established independent insurance agency serving clients across Connecticut. With a strong reputation for performance and client service excellence, the agency offers both personal and commercial insurance solutions. The team culture is built on professionalism, accountability, and community involvement, creating an environment where high performers thrive and long term careers are built. Role Overview The Customer Service and Account Manager role is a position that supports our Commercial Lines Sales Producers. This individual will manage client relationships, service accounts, and perform licensed insurance activities while delivering proactive solutions that align with each client’s needs.