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Workforce Planning Analyst III
Location
United States
Posted
56 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Workforce Planning Analyst III
Hard Rock Hotel & Casino Ottawa
Role Description The Demand Forecaster supports enterprise-wide workforce and operational planning by developing accurate, data-driven demand forecasts across gaming, hotel, food & beverage, and entertainment functions. This role provides forward-looking insights into expected business volumes, guest demand, and event-driven fluctuations to guide optimal labor deployment, scheduling, and resource allocation. Essential Functions - Forecast modeling & analytics - Develop, refine, and maintain short-term and long-term demand forecasts using historical performance, event schedules, promotions, seasonality, etc. - Build forecasting dashboards and reports that visualize demand projections by business unit, daypart, and property. - Continuously monitor forecast accuracy and adjust models based on observed variances, business shifts, or emerging trends. - Performance analysis & continuous improvement - Analyze forecast accuracy and identify drivers of deviation (e.g., weather impacts, marketing campaigns, special events, market conditions). - Recommend process and system improvements to enhance forecasting precision, responsiveness, and usability. - Support workforce and operations teams in translating forecast outputs into actionable staffing and budgetary plans. - Data management & reporting - Manage data integrity within forecasting tools and systems; ensure consistent data structures across gaming, hotel, and F&B operations. - Partner with IT and analytics teams to automate data pipelines and streamline recurring reporting cycles. - Provide daily, weekly, and monthly forecast summaries with variance analyses to property and corporate stakeholders. - Cross-functional collaboration - Communicate demand insights and trends clearly to property leaders, enabling data-driven decision-making. - Participate in planning meetings to inform labor models, service level expectations, and profitability initiatives. Qualifications - Strong analytical and quantitative skills with experience in demand forecasting, data analytics, or financial modeling. - Proficiency with forecasting and analytics tools (e.g., Excel, Power BI, SQL, or similar). - Experience in casino, hospitality, or large-scale entertainment operations strongly preferred. - Excellent communication and collaboration skills to present insights to both analytical and non-analytical stakeholders. - Ability to balance analytical rigor with practical operational decision-making in a fast-paced environment. Requirements - Collaborate with Scheduling Analysts and Managers to translate demand forecasts into staffing and scheduling plans. - Communicate forecast updates, trends, and assumptions to property operations and department leaders. - Partner with Marketing and Revenue Management to incorporate event calendars, promotions, and pricing strategies into forecasts. - Provide actionable insights to the Corporate WFM team and Finance regarding forecast accuracy and performance trends. Additional Requirements Reports to Seminole Hard Rock Support Services Workforce Management/Workforce Analytics.
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