• Perform all front desk related functions including checking guests in/out • Promote sales related programs • Maintain guest records • Cash handling • Audit previous day’s receipts • Verify and balance entries • Run reports • Ensure guest safety and security during overnight hours • Provide courteous, efficient, friendly service to all guests • Respond promptly and efficiently to inquiries, requests and complaints • Contribute to maintaining a positive work environment

Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring, Connecting, Growing together. Working under the general direction of the Executive Director Revenue Operations, Practice Management and Revenue Operations management, serves as the primary contact between designated practices and Revenue Operations for all aspects relating to the professional services Revenue Cycle. Responsible for the proactive management of the billing process for the client relationship and a full assessment and understanding of the practice’s revenue cycle. Partners with key Reliant Operational Practice Leadership, physician leadership and Revenue Operations Leadership to identify areas of opportunity to improve the revenue cycle. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer weeks of on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: - Effectively manages group or practice’s expectations regarding financial performance. Develops expertise for assigned practice(s). - Understands the implication of each element in the revenue cycle, communicates this to group/practice to engender an appropriate response. Provides interpretation to clients/Rev Ops Management. - Develops interventions and initiates actions. - Prioritizes initiatives with practice MDs or Directors on key performance issues. Provides practice(s) with updates on new initiatives within the Revenue Operations designed to improve billing performance. - Develops and executes these initiatives and also provides the practices and Rev Ops Management with the status and analysis of standard operational, financial and billing statistics on a monthly basis. - Proactively identifies opportunities for revenue cycle improvement initiatives. Assists in Experian technology, tools, contracts and workflows to EPIC underpayment tools. Assist in maintaining EPIC underpayment analysis and workflows as needed. - Maintains ongoing issues and priority list for practice/Rev Ops. Focuses practice(s) on issues that will positively impact financial performance. Makes recommendations to address issues. - Proactively identifies sources of issues and communicates to the appropriate parties. - Consults with Management Team to identify issues and trends that contribute to variances in expected performance. Completes analysis of issues for action, presents this information and implements or supervises action plans. - Performs ongoing claim analysis and quality audits of denial workflows and adjustments. Issues written quality audit reports to deliver ongoing feedback and training to staff. - Provides updates on global issues regarding coding and reimbursement practice(s). - Performs formal review of annual CPT/Diagnosis/HCPC changes. - Creates and analyze monthly reports, prepare and present monthly analysis. Assists practice with statistical analysis. - Develops expertise in querying system for data and reports. Works closely on interface and system issues as required to improve flow of data. - Monitors practice activity utilizing the EPIC Dashboard and workbench reports. - Provides practice(s)/Rev Ops Management Team with statistical reports using available and current reporting tools including but not limited to: - Total encounters and charge reconciliations - Monthly write-offs - Payer rejections and claim denials - Assesses impact of new regulations or codes from a coding, compliance and reimbursement perspective. - Works collaboratively with clinical department physicians, mid-level providers and other staff to ensure appropriate coding and billing practices. Prepares and provides data and summary reports to clinical leaders on opportunities for front end provider and clinical coding and operational impacts to revenue improvements. - Develops standardized approaches for operational issues, reporting, and analysis and quality management. - Works collaboratively with Patient Financial Services, Registration, and Rev Ops, to ensure efficient processing and follow up on professional revenue. - Handle master fee schedule adjustments and analysis as needed. - Attends all department and Practice meetings as required. - Participates in committees and task forces as assigned. - Performs similar or related duties as required or directed. - Regular, reliable and predictable attendance is required. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High school diploma / GED OR equivalent work experience - 18 years of age OR older - 3+ years of experience in medical claims - 2+ years in medical billing - Moderate proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications - Experience with EPIC - Intermediate experience with Microsoft Excel - Ability to work full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am-5:00pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications - Leadership experience Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable) - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Ability to multi-task - Excellent communication, interpersonal, analytical and organizational skills - Detail-oriented - Self-starter Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Auditor 2 Location: Chapel Hill United States Job Description: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. It helps UNC-Chapel Hill accomplish its mission, goals, and objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. The underlying premise of our work is that the University, as a leader in the dynamic environment of higher education, must function at the highest level possible. Internal Audit supports this objective by providing independent, proactive analyses of governance, operations, financial activities, and systems of internal control. The purpose of these analyses is to evaluate whether resources are used in a way that appropriately manages risk and is in keeping with State requirements and the University's mission, goals, and objectives. Position Summary With general guidance and supervision: Plans and conducts audits of University departments and activities including, to some extent, information technology activities. Performs special projects and misuse investigations. Both types of projects may be complex. Selects appropriate scope, objectives, and audit procedures for projects. Documents the results of audits, special projects, and misuse investigations, completely, and in keeping with department and professional standards. Manages project time budgets and time frames. Presents the results of audits and other projects to management orally and in writing. Makes recommendations for corrective action that address the underlying cause of problems identified in the audit or other review. This position is eligible for a hybrid work arrangement that may include a partially remote work location of up to 50% remote, consistent with System Office policy. UNC-Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. Minimum Education and Experience Requirements Mid-career with Masters and 1-2 yrs experience; or Bachelors and 2-4 yrs experience Required Qualifications, Competencies, and Experience Degree in Accounting, Finance, or related business area. This position requires excellent organizational and communication skills, the ability to work independently to execute well-defined business processes, and the ability to provide excellent customer service. The successful candidate will have the ability to self-initiate and seek out opportunities for evaluating business processes, conducting operational and financial analysis, and being adept at problem-solving. Attention to detail. Excellent writing skills. Excellent analytical skills. Ability to work autonomously, with minimal supervision. Preferred Qualifications, Competencies, and Experience Strong preference for candidates with professional certification(s) such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Fraud Examiner (CFE). Preference for experience in higher education, particularly in internal auditing. Prefer experience with PeopleSoft, and experience performing data analytics using ACL, IDEA, or similar tools. Special Physical/Mental Requirements Campus Security Authority Responsibilities Not Applicable. Special Instructions Quick Link https://unc.peopleadmin.com/postings/316342

• Reviews contract records, terms and conditions, and correspondence of Purchasing Departments looking for sources of lost revenue. • Analyzes data obtained for evidence of deficiencies in controls, duplication of effort, or other means of lost revenue. • Research validity of suspected revenue loss. • Documents, prepares, and submits reports for client and management by providing documented and supportive details. • Makes recommendations to client and management for preventing future losses. • Performs as part of an investigative team carrying out various roles, including supervisory, as needed. • Communicates with clients’ vendors to investigate the validity of suspected claims. • Ensures client and management are well informed of issues arising from the review process. • Participate in weekly meetings with internal audit teams to ensure audit plan is executed to expectations.