• Partner with sales leaders and finance teams to enhance the accuracy, reliability, and consistency of sales forecasts • Manage and optimize the sales process across multiple product lines and business units • Ensure sales teams have access to high-quality data, tools, and reporting systems • Work with Business Unit leaders and sales leadership to oversee account assignment and quota setting processes • Communicate and collaborate with cross-functional teams on sales priorities and business objectives • Continuously assess and improve sales processes, tools, and reporting systems • Track sales data to assess team performance against targets and recommend actions for improvement

Role Description Join our community as an Administration & Operations Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks. - Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters. - Verify customer orders and ensure all details are correctly processed and documented in internal systems. - Update customers on the status of their files, orders, and ongoing administrative processes. - Enter, update, and monitor sales contracts within the database while maintaining high data quality standards. - Manage general administrative responsibilities including reception support, phone handling, and office management tasks. - Support day-to-day operational activities and contribute to the successful execution of internal operational projects. - Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction. - Maintain organized documentation and administrative records while ensuring deadlines and follow-ups are completed on time. Qualifications - Excellent Dutch and English communication skills (at least C1 level for both spoken and written). - Excellent communication skills with a professional, friendly, and service-oriented approach across phone, email, and internal collaboration. - Strong administrative and organizational skills with the ability to manage files accurately, independently, and in a highly structured manner. - Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements. - Strong knowledge of Microsoft Office and confidence in learning and adapting to new systems and tools. - Customer service mindset with the ability to follow up promptly, resolve issues efficiently, and maintain positive client relationships. - Eagerness to learn, adaptability, and a proactive attitude toward supporting business operations and customer satisfaction. - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Requirements - Experience with CRM systems, such as Salesforce (will be a great plus). - Knowledge in French would be a great plus. Benefits - Fixed schedule: Monday–Friday, 9am - 5pm (UTC). - Opportunity to cooperate fully remotely. - Inclusive international environment. - Compensation in USD. - Rewards for referring friends. - Balance between project workload and personal time, but also – internal health policy. - Responsive leadership interested in your development and long-lasting cooperation. - Greenhouse conditions for self-development. - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Role Description We are looking for an AI Evaluation Engineer specialized in planning and operations to design and build benchmark tasks that simulate real-world scenarios such as scheduling, logistics, and resource allocation. This role focuses on planning, scheduling, and operational optimization problems, where multiple agents must collaborate to solve constraint-rich scenarios involving resources, timelines, and dependencies. Commitments Required: 8 hours per day with an overlap of 4 hours with PST. Employment type: Contractor assignment (no medical/paid leave) Duration of contract: 4 weeks+ Location: Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Indonesia, Kenya, Nigeria, Turkey, Vietnam Interview: take home assessment (60min) + short interview Responsibilities - Design and build multi-agent benchmark tasks involving: - Planning, scheduling, and resource allocation - Operational decision-making (logistics, project planning, incident response, capacity planning) - Create constraint-rich problem statements with multiple interacting variables - Develop verification scripts to evaluate: - Feasibility (all constraints satisfied) - Completeness (all requirements met) - Optimality (efficiency of solutions) - Define task decomposition strategies across specialized sub-agents (e.g., resource allocation, constraint resolution, optimization) - Model realistic operational systems with dependencies, timelines, and constraints - Implement validation logic and evaluation pipelines using Python - Work with Docker environments for reproducibility and execution - Collaborate with internal teams to improve task quality, coverage, and evaluation rigor Qualifications - 5+ years of experience in operations, project management, logistics, or supply chain - Strong ability to formalize constraints, dependencies, and scheduling logic - Proficiency in Python for building validation and verification scripts - Experience with optimization techniques (linear programming, constraint satisfaction, scheduling algorithms) - Strong structured problem-solving and decomposition skills - Experience with AI benchmarks or evaluation frameworks (e.g., SWE-bench or similar) - Hands-on experience with Docker (Dockerfiles, image builds, debugging) Nice to Have - Background in operations research or optimization-heavy domains - Experience with simulation or modeling tools - Familiarity with AI planning systems or automated reasoning - Project management experience or certifications (PMP, Agile, etc.)

Role Description The Loan Processor | Wholesale duties include document collection, verification, analysis, and the corresponding data entry. These duties include heavy interaction with vendors, internal customers, and external customers, along with providing status updates and escalating issues to ensure the needs of our borrowers are met. - Represents the organization to internal and external customers, vendors, members of state and regional government entities, and other organizations well by providing exceptional communication skills, both written and oral. - Ensures you meet daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, funding, and most importantly, customer satisfaction. - Works as a team with sales, underwriting, closing, funding, and management to ensure the loans in your pipeline are being processed with attention to detail, accuracy, and within compliance of corporate policies and RESPA. - Finds solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans, in addition to explaining conditions to borrowers and loan originators alike. - Addresses, resolves, and responds to any consumer or Broker Partner concerns related to the processing of the loan or consumer experience as it relates to the underwriting approval and surrounding requirements while providing exceptional customer service. - Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements. - Develops effective professional partnerships with all colleagues. - Processes documents in an accurate and timely manner to ensure proper audit procedures are followed. Qualifications - High school diploma or GED is required. - Minimum 5 years loan processing experience. - Familiarity with mortgage process and mortgage documents. - Ability to adapt well to change. - Exceptional computer skills. - Demonstrate responsibilities for multi-faceted direction and planning; must be a fast-paced individual. - Excellent verbal and written communication skills. - Excellent analytical and organizational skills. - Detail-oriented. - Ability to take direction and comprehend training. - Ability to work closely within a team structure. - Working knowledge of Google Applications, specifically GMail, Google Docs, and Google Sheets, is a plus. - Solid Knowledge of RESPA, FHLMC, FNMA, FHA, and VA program guidelines. Benefits - Strength, Stability, and Vision. - Great compensation package. - Opportunity for career growth. - A commitment to be a relevant market leader - we are aiming for the top! - Octane, our engineered proprietary technology that is transforming the mortgage industry. - An empowered culture where your ideas are important and your voice matters. - Great benefits package and 401K w/ 50% match up to a maximum employee contribution of 5%- Beginning the 1st of the month following 30-days of employment.